Email Server Access Error
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this > Outgoing will not connect to email server on Android This question has suggested answer(s). Caso14 Posted on Jul 17, 2014 2:56 PM I've been having an issue for the past week where my outgoing emails relay access denied outlook will consistently fail to send. I try reconnecting to the Outgoing server and I receive an 550 5.7.1 relay access denied error message every time. "Unable to connect to email server to verify you account information. No response from server." I am running the relay access denied zimbra latest Android OS on a Galaxy S5 using POP3. My SMTP server, Security type, and Port are all entered correctly. I have no issues establishing a connection with the Incoming server. I previously had an iPhone and I also https://www.penpublishing.com/support/emailerrors/understandingemailerrors experienced issue with the outgoing mail. Reply You have posted to a forum that requires a moderator to approve posts before they are publicly available. All Replies Racker chad.matlock Posted on Jul 18, 2014 4:12 AM Hello Sir, I hope you are doing well today. Can you please let me know if your outgoing server using authentication with your username and password? I tested this on my Samsung Galaxy S5 Active and I see a check box https://community.rackspace.com/products/f/28/t/4071 asking this. Can you please also confirm the settings: Incomming: secure.emailsrvr.com Use SSL port 995 Require Auth: Username (Full Email Address) and password Outgoing: secure.emailsrvr.com use SSL port 465 Require Auth: Username (Full Email Address) and password If these do not work please give us a call at 1-888-850-3994 and we will be more then happy to troubleshoot this fully with you. Reply You have posted to a forum that requires a moderator to approve posts before they are publicly available. chi Posted on Jul 25, 2014 8:48 AM I having same problem for the couple weeks ago when using 4G ( outgoing emails no problem at all when using wifi). I try to send email via hotmail and yahoo haven't this problem. please help fix this issue, thanks. Reply You have posted to a forum that requires a moderator to approve posts before they are publicly available. Racker alanbush Posted on Sep 3, 2014 6:15 PM Hi chi - Sorry for the delayed response. Is this still an ongoing issue? If so, can you confirm that your settings match the following settings? -------------------------------------------------------------------------------- Incomming: secure.emailsrvr.com Use SSL port 995 Require Auth: Username (Full Email Address) and password Outgoing: secure.emailsrvr.com use SSL port 465 Require Auth: Username (Full Email Address) and password -------------------------------------------------------------------------------- If they don't, you may need to contact support directly so that they can check logs and troubleshoot
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550, 553, or relay-prohibited error when sending e-mail messages Applies To: Outlook 2007, Less Applies To: Outlook 2007 , More... Which version do I have? More... Symptom When you are away from home and send an e-mail message using your home e-mail account, your e-mail message might be returned with a 550, 553, or relay-prohibited error message. The same situation could occur when you are away from your office and try to send an e-mail message using your work e-mail account. Summary Relaying occurs when an e-mail message is sent to an e-mail address whose domain (the name after the @ symbol, such as adatum.com) is not processed by the Simple Mail Transfer Protocol (SMTP) or outgoing server that the sender is requesting to deliver the message. The SMTP server must connect to another SMTP server to relay the message. When you send an e-mail message that encounters a relay error, your SMTP (outgoing) e-mail server might return your e-mail message with an error message such as one of the following: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '