Active Sync Error 85020006
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Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Expand Search Submit Close Search Login Join Today Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > Active Sync Support Code 85020006 after Windows Mobile 6 Upgrade Want to Advertise Here? Solved Active Sync Support Code 85020006 after Windows Mobile 6 Upgrade Posted on 2008-02-19 Windows OS Cell Phones Smartphone Programming 3 Verified Solutions 17 Comments 5,146 Views Last Modified: 2013-12-05 I have 8 users with Cingular/ AT&T/ HTC http://answers.microsoft.com/en-us/mobiledevices/forum/mdupdate/active-sync-error-85020006/8bed8439-f04f-4e80-94ce-6ffbe080c007 8525 Pocket PCs. I have just begun upgrading them from Windows Mobile 5 to WM6 (which included upgrading from ActiveSync4.2 to 4.5). Several of the devices when plugged into the user's computers via USB get the Active Sync error: Cannot connect with current connection settings. To check your connection settings, select Start, then Settings. Support Code: 85020006. The device syncs using the data connection just fine, and also is able to access the internet https://www.experts-exchange.com/questions/23175313/Active-Sync-Support-Code-85020006-after-Windows-Mobile-6-Upgrade.html so I know it is not the internet or mail server settings. The thing is that this device has the exact same settings as another working device but the working device does not get the error when connected to the PC. I have checked the following settings on the device: 1) Start > Settings > Connections tab > Connections > Media Net > Manage existing connections: General (Name=MEdia Net), Modem (MEdia Net, wap.cingular, Username=WAP@CINGULAR.COM, TCP/IP and Server both automatic) and Proxy (This network connects to the Internet) Settings are all the same as the working device. 2) Start > Settings > Connections tab > Connections > Advanced tab > Select Networks > Media Net & My Work Network (Edit: General [Name=My Work Network], Modem=blank, VPN=blank, Proxy Settings=blank) 3) Offline Active Sync > Menu > Options > Microsoft Exchange > Settings > Server address, requires SSL, username, password, domain, save password=yes, Advanced button: Replace the item on my device, Event Logging=None, Connection=Internet, Sync=Contacts, Calendar, Email, Tasks --all options the same as working device. 4) Active Sync > Menu > Schedule > Peak Times=as items arrive, Off-peak times= As items arrive, Use above settingws when roaming, Send/receive when I click Send - all settings the same as working device 5) Active Sync > Menu > Configure Server - all settings match the
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