Cm-sys-5192 An Error Occurred With Content Manager
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is unable to access the cm-sys-5192 cognos content Store Technote (troubleshooting) Problem(Abstract) Users get intermittent errors
The Function Call To 'method.invoke(cmserviceinstance, Queryrequest)' Failed.
when attempting to log in to the Cognos Connection portal. Symptom CAM-AAA-0064 The function
Dpr-dpr-1035 Dispatcher Detected An Error.
'CMQueryCognosSecurityJNI' failed. CM-SYS-5192 Content Manager did something wrong. CM-SYS-5003 Content Manager is unable to access the content store. Verify your database connection parameters and then contact your database administrator. Failed Logon:com.jnetdirect.jsql.g: CoInitialize - The COM library is already initialized on this thread [OleDB Status:1], url:jdbc:JSQLConnect://
multiple Technote (troubleshooting) Problem(Abstract) When attempting to start IBM Cognos, the error 'CM-SYS-5152 Content Manager is unable to update the negotiation table' repeats in the cogserver.log file. Other symptoms may include http://www-01.ibm.com/support/docview.wss?uid=swg21370889 Active Content Manager acting as the Standby Content Manager, even on single server install. Symptom CM-SYS-5152 Content Manager is unable to update the negotiation table. Cause Each environment must have a separate Content Store. Resolving the http://www-01.ibm.com/support/docview.wss?uid=swg21342416 problem Create a separate Content Store databases for each environment (ie: QA, Dev, Prod) If there are multiple Content Managers listed in under IBM Cognos Configuration -> Environment section, they must all point to the same Content Store. Related information Historical Number 1036548 Document information More support for: Cognos 8 Business Intelligence Install and Config Software version: 8.3, 8.4, 8.4.1 Operating system(s): AIX, HP-UX, Linux, Solaris, Windows Software edition: All Editions Reference #: 1342416 Modified date: 2014-09-12 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility
access any Studio Report Query Analysis Event Technote (troubleshooting) Problem(Abstract) A user logging into Cognos and launching one of the Studios get the following error message when trying to launch http://www-01.ibm.com/support/docview.wss?uid=swg21341527 any Studio in Cognos Connection. Symptom CM-SYS-5006 Content Manager is unable to process your request because an unexpected event occurred in the content store database subsystem. Details CM-SYS-5027 A Content Manager internal error occurred http://businessintelligence.ittoolbox.com/groups/technical-functional/cognos-l/exception-occurred-javalangnullpointerexception-3908535 while querying the content store cache. CacheQuery::Parse::/1:*:*[F28(L33:iEBF665F260A0430FA4AE92C38390098D)]Unknown Exception while parsing steps::Step #=0MultilingualStringsCache.Parse::Invalid function specified in cache expression Cause The user profile is corrupted in the content store. Resolving the problem Remove and re-add the an error user profile from Cognos connection: Steps: Login as System Administrator or Directory Administrator and delete the user profile from Cognos Connection (Tools -> Directory, select the authentication source, navigate to the user's name and click More under the actions column, and then select Delete this user's profile) Leave the account in-tact in your third-party authentication source. Ask the user to login to Cognos Connection with the same credentials, and cm-sys-5192 an error verify that the account is re-established automatically. ** NOTE: **** Please read the following first before recreating the user profile: Before you delete a user profile, you may want to view the content to ensure that you are not deleting anything important. Please see the View or Change a User Profile reference below for more information. Backup the contents of My Folder for this user (you may want to move the objects to "Public Folders" temporarily). Perform a backup of the content store as a precaution. References: See the following references from the Cognos 8 Administration and Security Guide: Delete a User Profile View or Change a User Profile Steps::Step #=0MultilingualStringsCache.Parse::Invalid function specified in cache expression Root Cause: The user profile is corrupted in the content store. Solution: Remove and re-add the user profile from Cognos connection: Steps: Login as System Administrator or Directory Administrator and delete the user profile from Cognos Connection (Tools -> Directory, select the authentication source, navigate to the user's name and click More under the actions column, and then select Delete this user's profile) Leave the account in-tact in your third-party authentication source. Ask the user to login to Cognos Connection with the same credentials, and verify that the
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