Android Sync Protocol Error Exchange
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a sudden, this weekend my email stopped syncing. When I try to run a manual sync, I see that it reports a sync protocol error. I've never seen this before. Calendar & contacts syncs fine. Upon further investigation, It just does not show any new email. I've searched for this error, and it seems to be a common problem but I cannot find a solution. We have 2 android phones running at our office, and they have worked fine for a long time. I cannot figure out what changed. And the other phone is still getting email just fine. It's only mine that is http://forums.androidcentral.com/htc-evo-4g/52050-sync-protocol-error-exchange-server.html getting this error. View 1 Reply Ask Question Similar Messages HTC One VX :: HTC EVO "Sync Protocol Error" Samsung :: Can Moment sync with an MS Exchange Server Verizon :: Outlook - Thunderbolt complete sync Android :: Exchange Server: Active Sync on Droid Incred Samsung :: Calandar - Exchange server sync Android :: Roid exchange contacts sync only working one way, server to phone Android :: Sync with exchange server.. http://www.smartgsmtalk.com/htc-sync-protocol-error-on-exchange-server_K0uKfq1b0.html Samsung Galaxy S4 :: Connects to Corporate Exchange Server. Motorola :: Connection error with Microsoft Exchange server Motorola :: Exchange server sync Motorola :: Email Folders missing - Sync with MS Exchange Server Motorola :: Exchange server active sync setrup Motorola :: Exchange Server 23 / sync issues Motorola :: Droid 3 corporate sync with exchange server not syncing contact picture icon Android :: Gmail Sync Error & Corporate Exchange Not Syncing T-Mobile :: G2 touch + Exchange server sync Android :: Sync with Exchange Server Android :: Syncing To My Exchange Server Google Nexus 6 :: Calender will not sync with my exchange server HTC One VX :: HTC EVO "Sync Protocol Error" Feb 12, 2015 Been connected through the exchange server at my work since I have had the phone (two weeks) and everything has been fine. Stopped receiving e-mail to my EVO sometime yesterday, work server-check, sync to work computer-check, re-entered password in an attempt to "log on" -no go. Can go thru settings to manually sync and it appears the calendar and contacts sync but email stops and presents an exclamation point and at bottom of screen says "sync protocal error" View 11 Replies View Related Samsung :: Can Moment sync with an MS
rid of the error and start getting your email messages again! NOTE: Internet searches indicate that the error may be http://www.mitchellenright.com/2011/06/23/sync-protocol-error-message-on-htc-incredible-droid-cell-phone/ related to your phone's internal memory filling up, so after you do this "fix" the issue may crop up again in the future. You can try setting your email to https://www.umass.edu/it/support/email/set-up-exchange-email-android-devices-activesync retrieve less data with each message, but again, that might only work as a bandaid. The issue may also be related to old, bad mobile associations in activesync, but I android sync haven't been able to confirm this. That being said..here is the way to get rid of old associations and reset the activesync association for your user (which will allow them to get email again without deleting and restoring the Exchange account: There's a tool for Microsoft Exchange called the MobileAdmin tool which, according to Microsoft "is designed for administrators who android sync protocol want to manage the process of remotely erasing lost, stolen, or otherwise compromised mobile devices." This tool can be downloaded here: Download details: Microsoft Exchange Server ActiveSync Web Administration Tool Download and run the file on your Exchange Server to install the tool. There are instructions on how to use the tool in the unzipped folder, but if all you're looking for is a quick fix to the above then follow these steps: Open Internet Explorer: https://localhost/MobileAdmin, sign in using the admin account for the Exchange Server Once signed in, click on the Remote Wipe link, enter the username of the user whose phone is acting up and click the green arrow You get a list of mobile phone associations. In my case there were alot of old ones. Delete them all and then have the user Re-Sync his phone. A new association should appear after syncing. NOTE: This process will wipe out the Inbox and then redownload emails for whatever time period you selected. Option 2: Delete the Exchange Account off the phone and re-add it. This works for