Blackberry Error Code 1012
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BlackBerryForums.com Search Show Threads Show Posts Other Search Options Find New Posts Find Today's Posts Advanced Search Find All Thanked Posts Go to Page... LinkBack Thread Tools 07-14-2007, 12:23 PM #1 (permalink) sframs13 Knows Where the Search Button blackberry app error 200 Is Join Date: Jul 2007 Model: 8830 PIN: N/A Carrier: sprint Posts: 22
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Post Thanks: 0 Thanked 0 Times in 0 Posts sprint 8830 1012 provisioning error Please Login to Remove! i received
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my new sprint 8830 on july 9th. i tried to activate it but the data doesn't work. i've been receiving an 1012 provisioning error. i elevated my issue to level 2 tech support on 7/9 http://forums.crackberry.com/blackberry-curve-83xx-f52/provisioning-failed-error-1012-a-121249/ after being on the phone for 2 hours. they gave me a ticket and told me it should be done in 36 hours. i waited about 36 hours and called in to sprint. i went into the sprint store and they said they couldn't help me. on tues, ispent another 2 hours on the phone and they told me it's 36 business hours. HA. and sprint doesn't start counting http://www.blackberryforums.com/general-legacy-device-discussion/85889-sprint-8830-1012-provisioning-error.html hours until the next business day. so now it's saturday 7/14 and i still get the same issue. error 1012 provisioning error. tech support said by monday it should be finished and fixed. i highly doubt it. . any help would be much appreciated. Offline 07-14-2007, 12:44 PM #2 (permalink) JSanders Crimson Tide Moderator Join Date: Oct 2004 Location: North of the moss line Model: 9xx0 OS: 7.0sumtin PIN: t low Carrier: Verizon Posts: 41,913 Post Thanks: 59 Thanked 241 Times in 180 Posts You don't state what all you have done, so: 1. Go to Optiopns > Advanced > Service Books. Do you see anything there with the word 'browser" or the "@" symbol for your email? If yes or no, 2. Pull your battery, reboot. If not working, 3. Go to Options > Advanced > Host Routing Table. Click Register Now. Pull the battery to reboot. You should see a new message in your message folder from Sprint. If not working, resend your service books: How do I resend my service books? - BlackBerryFAQ Pull the battery and reboot, again. Call them, this time and ask them to send your service books. Reboot the BB. If it is s
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