App V Automation Error
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September 24, 2010 App-V FAQ: My virtual application won't start. Where do I start troubleshooting? If you have successfully virtualised an application, imported the package into the Management Server but you are exact globe next app v having issues publishing the package, streaming the application or getting it to exact globe app v 5 launch, the first place to start is the the App-V client log. The client log settings are managed in
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the Application Virtualization Client console (SFTCMC.MSC) – start the console and the logging settings can be viewed on the General tab: There are actually two places to which the the client
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will log errors – the Application event log (shown in the image under System Log Level) and the client log file; however the log file is generally the easiest to use when troubleshooting because it's a flat text file. Using the client log file The default location for the log file is %ProgramData%\Microsoft\Application Virtualization Client\sftlog.txt. To view the log you can use something automation error the object invoked disconnected from its clients as simple as Notepad, but if you want to view it in real time, use SMS Trace (Trace32) from the ConfigMgr 2007 Toolkit. To get more information out of the client, enable verbose mode, which will enable you to better identify the cause. Open the client console and view the client properties Set the Log Level to Verbose Click the Reset Log button to start with a clean log file Resetting the log will rename the existing file and start a new one: Note: once you have finished troubleshooting, don't forget to set the logging level back to Information. Here's an example In my test environment, I have a client machine (WIN71) and an App-V Management Server (APPV). I've imported a virtualised copy of Adobe Reader and assigned it to a set of users. On the client I have configured APPV as a publishing server; however when refreshing the client no shortcuts for Reader are created. Viewing the App-V client log, I've narrowed down the following lines that show what's going on during the refresh: [09/23/2010 22:03:50:885 SWAP WRN] {tid=B60:usr=aaron} Could not load OSD file \\domain.local\Public\Apps\AdobeReader9_x86\Ado
TH - MSFTMay 12, 20142 0 0 0 Have you ever been testing a virtualized application and it fails with a bizarre application error that is either
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extremely vague (unknown error) or coupled with some random hex code? Your run-time error '-2147 automation error first reaction usually is “Where’d that error come from?” That is a good reaction to have as it automation error library not registered is the first major hurdle in determining how to troubleshoot what has gone wrong. If you have not narrowed down the target of where the application error is coming from, http://stealthpuppy.com/troubleshoot-with-the-app-v-client-log/ you leave yourself open for spending a tremendous amount of wasted time down “troubleshooting rabbit-holes.” Is it an App-V Operational Issue? The first thing you will want to narrow down is whether or not it is an operational issue coming from the App-V Client itself, or is it related to the package (Application not functioning as expected.) I always recommend https://blogs.technet.microsoft.com/gladiatormsft/2014/05/12/app-v-5-application-troubleshooting-on-the-origins-of-an-error-message/ to first look at the source of the error window. If the error message is originating from a “Microsoft Application Virtualization” window, it is likely an operational issue tied to one of the client engine components or perhaps a streaming issue. If it looks to be an operational issue, I would advise you leverage some scripts and tools written by Dave Falkus, one of my colleagues in the UK: http://blogs.technet.com/b/virtualworld/archive/2014/04/12/app-v-5-0-etw-tracing-automation.aspx In addition, one of my previous articles will assist you in dissecting App-V error codes: http://blogs.technet.com/b/gladiatormsft/archive/2013/11/13/app-v-on-operational-troubleshooting-of-the-v5-client.aspx So I’ve determined it is an error that occurs within the virtualized application itself, now what? Whether you are isolating an issue that may be caused by virtualization or by bad sequencing, ifyou have determined the error is coming from the virtual application then it is time to start doing a little reverse engineering with a couple of Sysinternals tools. The first thing I do for an application completely new to me is map out the EXE and DLL launch tree. You can do this by capturing the issue with Process Mo
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