Hd Tune Calibration Retry Count Error

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Calibration Retry Count Samsung

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Acronis Smart

replace the drive? up vote 2 down vote favorite I just bought a brand new Seagate 1TB "Backup Plus" external USB 3.0 drive, and in running some diagnostics, HD Tune is showing a "calibration retry count" warning as shown in this screen grab. Every other test I've run on the drive seems to indicate that it's fine; a full error scan shows no damaged blocks, etc. I'm frankly a bit out of my depth google acronis smart here; is the HD Tune error something to be concerned about? Is it worth replacing the drive? I'm on a ThinkPad W520 Windows 7 64-bit. Thanks for any feedback here. windows-7 hard-drive usb hd-tune share|improve this question edited Sep 29 '14 at 6:59 Franck Dernoncourt 4,660123791 asked Sep 4 '13 at 4:05 nickpish 143116 You do have the option of using another SMART software. Download the acronis one for free (Google Acronis SMART) and see if it reports the same. If so, take it back! If not, then it could be interpretation by the software, false positive etc. –Dave Sep 4 '13 at 11:04 I wouldn't take it back. I would do a warranty claim. I would run the Seagate Tool, if it detects an error, just make a wrranty claim. If we are talking about yesterday, yeah, go ahead and just return it. –Ramhound Sep 4 '13 at 12:45 Dave-- thanks for the recommendation; I ran Acronis Drive Monitor and it found nothing wrong with the drive and reports no SMART issues. Ramhound-- I'll try the Seagate Tool as well; perhaps what I'm seeing in HD Tune is just a false positive of some kind? I'm also frankly uncertain how serious a "calibration retry count" warning might be for the health of the drive (?)

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Calibration Retry Count > 100

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Up Home Storage Reviews Enterprise Reviews Consumer Reviews Enterprise VMmark Benchmark MarkMail Benchmark MarkLogic Benchmark MySQL OLTP Benchmark FIO Synthetic Benchmark Enterprise Test Lab Storage Webinars Leaderboard Reference Guides Forums View http://forums.storagereview.com/index.php?/topic/34781-0b-calibration-retry-count-warning-in-smart/ New Content Forums Members Calendar Reliability Survey About SR Review Process Sponsors Consumer Test Platforms View New Content Storage Review Forums Members Calendar More All Activity Home Storage Hardware Hard Disk Drives (HDD) (0B) Calibration Retry Count warning in S.M.A.R.T. Sign in to follow this Followers 0 (0B) Calibration Retry Count warning in S.M.A.R.T. Started by alike, August 6, 2013 3 posts in this topic alike 1 Member Member 1 4 posts calibration retry Location:Bulgaria Posted August 6, 2013 · Report post I've written to Seagate support about this, but still no anwer from them, so I've decided that somebody here can help me. I've just bought a new Seagate Backup Plus Portable 1TB drive and when looking at the SMART attributes, there was a warning about the "Calibration Retry Count", value=3. Could somebody explain what exactly does that stand for? I've noticed that only HDTune (tried calibration retry count it on ver. 5.0 and ver. 5.5) reported that as a warning. Other programs (like HDDScan, CrystalDiskInfo, AIDA64) say the value is normal and there is no warning. Here is a screenshot from HDDScan for example: Should I try to rma the drive? I've tested it with HDDScan surface test and Seagate Seatools and it didn't report any errors, but I'm still a little bit concerned with that "Calibration Retry Count" warning. Thanks in advance 1 person likes this Share this post Link to post Share on other sites Kevin OBrien 49 StorageReview Editor Admin 49 1846 posts Location:Somewhere, USA Interests:Motorcycling, camping, geocaching, breaking electronics Posted August 6, 2013 · Report post This is the warning description: This attribute indicates the number of times recalibration was requested (under the condition that the first attempt was unsuccessful). A decrease of this attribute value is a sign of problems in the hard disk mechanical subsystem. If its a new drive and within the return window I'd probably exchange it. Otherwise its really hard to say if it will cause any meaningful problems or not. Share this post Link to post Share on other sites alike 1 Member Member 1 4 posts Location:Bulgaria Posted August 7, 2013 (edited) · Report post Got an answer from Seagate support, which said