Cannot Connect Xenapp Server Protocol Driver Error
Contents |
2014 | Modified:01 Feb 2016 Languages Internal Version: CTX128115 log in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes you: IT cannot connect to the citrix xenapp server protocol driver error windows 7 Admin Business User DOWNLOAD Symptoms or Error Unable to open published applications citrix protocol driver error xenapp 6 from XenApp 6.x and one of the following error messages might be displayed: Error 1 “Cannot connect to the citrix protocol driver error when opening application Citrix XenApp server.The Citrix XenApp servers are reporting full load and cannot accept your connection at this time.Try to connect again after a few minutes. If you continue to receive this
Citrix Protocol Driver Error Web Interface
message, contact your Citrix administrator." Error 2 “Unable to Launch your application, Contact your help desk with thefollowing information: Cannot connect to the Citrix XenApp server. Protocol Driver error” External connections through the NetScaler fail with a "protocol driver error" while internal connections to the same XenApp server are still successful. Error 3 “Please verify your user name and password and try cannot connect to the citrix xenapp server. there is no citrix xenapp server configured logging on again. If you cannot logon, contact your help desk.” Event logs on Web interface might display: “An error occurred while attempting to connect to the server
31 found this helpful | Created:26 Mar 2014 | Modified:15 Apr 2016 Languages log in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes you: IT Admin Business User DOWNLOAD Symptoms cannot connect to the citrix xenapp server ssl error 61 or Error When attempting to launch an application after changing the static IP address of
Cannot Connect To The Citrix Xenapp Server Network Issues Are Preventing Your Connection
the XenApp server hosting the application, the following error message appears: “Unable to launch your application. Contact your help desk with the
Cannot Connect To The Citrix Xenapp Server Ssl Error 4
following information: Cannot connect to the Citrix XenApp server. Protocol Driver Error” Solution To resolve the issue, complete the following procedure: Stop the Citrix XTE Server service. Locate the httpd.conf file on the server. For http://support.citrix.com/article/CTX128115 64-bit version of Windows Sever the file can be located by navigating to the “Program Files (x86)\Citrix\XTE\conf” folder. For 32-bit version of Windows Server the file can be located by navigating to the “Program Files\Citrix\XTE\conf” folder. Open the file, httpd.conf, by using a simple text editor, such as Notepad. Locate any instance of an old IP address of the server and modify it to reflect the new IP address. Save the changes. Start http://support.citrix.com/article/CTX131831 the Citrix XTE Server service. Problem Cause When changing the static IP address of a server the applications fail to launch. One of the causes for this issue is that the httpd.conf file on the XenApp server is not updated with the new IP address of the server. The httpd.conf file is used by the Citrix XTE Server service for Session Reliability. If this file does not contain the correct information, applications fail to launch. Additional Resources CTX114680 – Event Log Error: An error occurred when processing incoming CGP downstream data Applicable Products XenApp 6.5 for Windows Server 2008 R2XenApp 6.0 for Windows Server 2008 R2 Citrix Support Automatic translation This article was translated by an automatic translation system and was not reviewed by people. Citrix provides automatic translation to increase access to support content; however, automatically-translated articles may can contain errors. Citrix is not responsible for inconsistencies, errors, or damage incurred as a result of the use of automatically-translated articles. CANCEL Soutien Citrix Traduction automatique Cet article a été traduit à l'aide d'un système de traduction automatique et n'a pas été relu. Citrix a recours à la traduction automatique afin d'améliorer l'accès au contenu de ses pages de support ; cependant, les articles traduits automatiquement peuvent contenir des erreurs. Citrix ne peut être tenu responsable des incohérences,
Menu Gourami News Contact Software Farm Documentor Farm Commander Unica Published Applications Utility GET-PC Active Directory Telephone Book XenApp Printer Driver Manager Post navigation ← Previous Next → Troubleshooting Citrix protocol driver error Posted on 15/11/2014 by http://www.gourami.eu/2014/11/15/troubleshooting-citrix-protocol-driver-error/ dennis Trouble shooting the Citrix error/ICA message: protocol driver error Introduction I think https://www.experts-exchange.com/questions/28369483/Cannot-connect-to-the-Citrix-XenApp-Server-Protocol-Driver-Error.html this is a rather poor chosen error message. Protocol driver error within a Citrix environment can mean so many things. But it comes down to this: the client cannot find the server. So if it were up to me, I’d change this message to ‘The ICA client cannot connect to the XenApp server’, cannot connect or even sorter; Cannot connect to the Server. Troubleshooting ‘Protocol drive error’ can have so many causes, and here’s a list of things you should check. 1 - Step one is to determine what the problem is, we split that up in 3 groups; client, the workstation or thin client transport, network cables/switches/firewall server, XenApp server/load balancer To determine which is your case is usually fairly simple: protocol driver error How much people have the problem?; 1 – usually the client 2 to department size (50-100) – usually transport (network) All people cannot login; usually server problems These figures are indicative, it is very well possible they don’t count in your case! 2 – Client problems Here’s a list of things you could check; is the network cable connected Is the network driver properly installed check your IP configuration check for blocking software like firewalls check for viruses check your ICA client version Sometimes it faster and easier to just replace the whole client, specially with thin clients. Or sometimes a reinstall is faster than troubleshooting. 3 – Transport problems At one of the faulty clients; check the IP configuration; check network card physically, cable, link LED, follow the cable to the outlet. check the default gateway, see if you can ping the default gateway check the DHCP settings try to resolve one of your XenApp servers at the client ping one of the XenApp servers Use telnet or putty.exe to see if the port is blocked somewhere during transport, do a: C:> telnet ctxsvr01 1494 If the ICA protocol is listening you should get a black empty
for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Expand Search Submit Close Search Login Join Today Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > Cannot connect to the Citrix XenApp Server - Protocol Driver Error. Want to Advertise Here? Solved Cannot connect to the Citrix XenApp Server - Protocol Driver Error. Posted on 2014-02-19 Citrix Remote Access 5 Verified Solutions 8 Comments 23,568 Views Last Modified: 2014-03-19 Hello there, When user logs in to Citrix web Interface, using his logon credentials, could log on, but when user to launch the App, following error pops up (attached screenshot): "Unable to launch your application. Contact your help desk with the following information:Cannot connect to the Citrix XenApp server. Protocol Driver error. However if I login as administrator on the same PC, I can login successfully and launch app and receive No Error. Please advise. Thanks and Regards CitrixProtocol.JPG 0 Question by:goprasad Facebook Twitter LinkedIn Google LVL 19 Best Solution bybasraj You might get that problem due to proxy settings on your IE. Try directly connecting to ica instead of Web interface. Go to Solution 8 Comments LVL 24 Overall: Level 24 Citrix 19 Remote Access 8 Message Active today Assisted Solution by:Sekar Chinnakannu2014-02-20 Try to recreate the ICA listener in server , for stepl check this article http://support.citrix.com/article/CTX136826, and copy the httpd.conf file from working server under program files\citrix\XTE\conf and paste it to this server. restart the xte service and check. 0 LVL 11 Overall: Level 11