Google Apps Certificate Error
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Search Appliance HelpGoogle Search Appliance Contact us Updates Browser displays connection untrusted errorSummary:When accessing the search appliance over HTTPS, the browser shows a warning such as "The site's security certificate is not trusted!" (Google Chrome)
Google Chrome Certificate Error
or "This Connection is Untrusted" (Mozilla Firefox). This can happen your connection is not private chrome fix when accessing any of the following services over HTTPS: Admin Console(port 8443) Version Manager(port
Google Certificate Expired
9942) Search results(port 443) Cause:To establish an HTTPS connection, the browser needs to trust the SSL/TLS cert installed on the search appliance. In the google certificate download case where the browser displays this error, the search appliance has an SSL cert which is either self-signed or the signing certificate of authority is not trusted by your browser's configuration. Troubleshooting Steps: Log into Admin Console > Administration > SSL Settings. The certificate currently installed on net::err_cert_authority_invalid GSA is shown in the top "Current SSL Certificate Information" section. Check in with your local SSL/TLS admin to understand if the proper certificate is installed. Fix: Use one of the following options to workaround or fix the issue: Ignore the warning, or set an exception on browser to ignore future warning. Export the search appliance's self-signed authority (check with browser vendor support or use "openssl"tool to download this) and then install inbrowser to "trust"the search appliance's SSL cert. Onlyaccess the search appliance over HTTP. Install a valid SSL/TLS cert usingAdmin Console > Administration > SSL Settings. Share this: UpdatesGoogle Search Appliance software updatesError: Invalid username or passwordUpdate from version A to version BBrowser displays connection untrusted errorVersion Manager hangs when updating with downloaded fileVersion Manager hangs updating using a URLSearch appliance license expired ©2016 Google Privacy Policy Terms of Service
Webpage display issues Fix connection errorsYou might get an error message on Chrome if there is a network connection issue. To get started fixing the problem, choose one of the error types below. "This webpage has a redirect loop" or "ERR_TOO_MANY_REDIRECTS" You'll see
Net::err_cert_common_name_invalid
this error when Chrome stops because the page tried to redirect your connection is not secure firefox you too many times. Sometimes, pages don't open because cookies aren't working correctly. To fix the error,
Net::err_cert_date_invalid
trying clearing your cookies. "This site can't provide a secure connection; network-error sent an invalid response" You'll see this error if the webpage had an error that Chrome https://support.google.com/gsa/answer/2688801?hl=en couldn't understand. To fix the error, contact the website owner. If you own this website, learn how to fix the ERR_SSL_FALLBACK_BEYOND_MINIMUM_VERSION error. "Your connection is not private" or "NET::ERR_CERT_AUTHORITY_INVALID" or "ERR_CERT_COMMON_NAME_INVALID" If you see an error about HSTS, privacy certificates, or invalid names, try these tips: Step 1: Sign in to the portal If you https://support.google.com/chrome/answer/6098869?hl=en recently connected to a new Wi-Fi network that has a sign-in portal, try signing in. Go to any website starting with http://.Some top websites that still use http:// include: http://www.bbc.com http://www.wsj.com http://www.time.com The Wi-Fi portal sign-in page will open. Sign in to the portal to use the Internet. Step 2: Try opening the webpage in Incognito mode (computer only) Open the page in an incognito window. If the page opens, a Chrome extension is causing the error. To fix the error, turn off Chrome extensions that impact your connection. Step 3: Update Windows (computer only) If you're using a Windows computer, make sure your operating system is up-to-date. Step 4: Temporarily turn off your antivirus You'll see this error if you have any antivirus software that provides "HTTPS protection" or "HTTPS scanning" that prevents Chrome from providing security. To fix the problem, try turning off your antivirus software. If the webpage works after turning off the software, turn off this software when you use secu
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