Citrix Error 9014
Contents |
Service | 42 found this helpful | Created:26 Mar 2014 | Modified:14 Apr 2016 Languages log in to start download the licenses required by this edition of citrix xenapp are not present on the license server LOGIN Don't have an account? Create one here. Or Continue
This Computer Running Citrix Xenapp Will Now Stop Accepting Connections
As Guest Which best describes you: IT Admin Business User DOWNLOAD Symptoms or Error Connections are citrix xenapp license acquisition error 501 not possible. The event viewer displays the following error, which indicates a licensing issue: Source: MetaFrame EventID: 9014 Description: The licenses required by this edition of Citrix
Citrix Xenapp Cannot Contact The License Server
Presentation Server are not present on the license server LicenseServerName. XenApp 6.5 introduces a new feature to server role called License Model, which is found in the XenApp Server Role Manager console under license configuration. You can choose from the following three types of models: XenApp XenDesktop concurrent system XenDesktop user/device Note: The mycitrix setting to modify the License model is also possible by modifying the policies. Solution Selecting the appropriate license model must resolve the error. You can make these changes by using either the XenApp Server Manager Role or Policies. (Select one of the following options.) Note: It is important to understand the meaning of Select the appropriate license model. Always select the License Model according to the License File which is uploaded. Option 1 Perform following steps to verify software version and determine if retail version needs to be installed: Check if build is a tech preview version of XenApp. Retail licenses are not compatible with Tech Preview versions of software. To check build number, navigate to registry entry, HKLM\System\CurrentControlSet\Control\Citrix\ProductBuild. If registry displays build number 6644, software installed is a Tech Preview version. The retails version of XenApp 6.5 must have a build of 6682. If software installed is for Tech Preview, have the tech preview version of Xe
Developer Network (CDN) ForumsCitrix Insight ServicesCitrix ReadyCitrix Success KitsCloud Provider PackCloudBridgeCloudPlatform (powered by Apache CloudStack)CloudPortalDemo CenterDesktopPlayerEdgeSightEducationForum PrototypeHDX MonitorHDX RealTime Optimization PackHotfix Rollup PackJapanese ForumsKnowledge Center FeedbackLicensingLTSRNetScalerNetScaler E-Business CommunityNetScaler Gateway (Formerly Access Gateway)Profile ManagementProof of Concept KitsProvisioning ServerQuick Demo ToolkitReceiver, Plug-ins, and Merchandising ServerSecure GatewayShareFileSingle Sign-On (Password Manager)SmartAuditorStoreFrontTechnology PreviewsTrial SoftwareUniversal Print ServerUser Group CommunityVDI-in-a-BoxWeb InterfaceXenAppXenClientXenDesktopXenMobileXenServer Discussions Support Forums Programs Licensing Licensing - General Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Trouble licensing XenApp 6.5 w/ XenDesktop Enterprise license Started by Iñaki LARENA ITURBE , http://support.citrix.com/article/CTX133234 06 August 2012 - 08:34 AM Login to Reply 5 replies to this topic Iñaki LARENA ITURBE Members #1 Iñaki LARENA ITURBE 73 posts Posted 06 August 2012 - 08:34 AM Hi,I just setup a new XenApp 6.5 farm with two servers. In both servers:- Edition: Enterprise- License server: 11.10.0 build 12012, default portsWhen I configure XenApp, I chose license mode XenDesktop http://discussions.citrix.com/topic/311275-trouble-licensing-xenapp-65-w-xendesktop-enterprise-license/ user/devide mode. I don't get any error (If I chose any other: XenApp or XenDesktop Concurrent, it says no licence is present)But after that I get the following events:- Id: 9019: Citrix XenApp is connected with the license server LicServer.- Id: 9016: This server is communicating with the license server. Citrix XenApp fleft the grace period.- Id: 9014: The licenses required for this edition of Citrix XenApp are not present in the license server LicServer.- Id: 9015: Citrix XenApp entered the grace period. Has 465 hours before this server stops accepting connections from client devices.Error 9014 repeats every 15 minutes.Also I found Error 9026: Received error while XX obtained a license for the client connection to Citrix XenApp. Was granted a license grace period.I tried to setup through a policy with same results. I double check license server, and move to another server. In both cases it shows all licenses:- Citrix XenApp Enterprise|Concurrent 2013.0730 0 (33) - Citrix XenDesktop Enterprise|Concurrent 2013.0730 0 (33)- Citrix XenDesktop Enterprise|User/Device 2013.0730 0 (33) Any ideas? 1329-311275-1663605 Back to top Sebastian Metz Citrix Employees #2 Sebastian Metz 216 post
Modified:15 Dec 2015 Languages log in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes you: IT Admin Business User http://support.citrix.com/article/CTX132197 DOWNLOAD Symptoms or Error When a Citrix XenApp license expires, the XenApp http://support.citrix.com/article/CTX126713 server gets an error message from its Citrix License Server. For the XenApp server to work properly, a new license or an upgrade license needs to be installed on the Citrix License Server. However, if one only installs an upgrade license on the Citrix License Server without doing anything else on citrix xenapp the XenApp server and the Citrix License Server, the following error message appears on the XenApp server. “The licenses required by this edition of Citrix Presentation Server are not present on the license server…” . If no further action is taken, the error message can keep coming up at a certain interval such as 15 minutes. This error could be seen on either XenApp the license server 4.5 or XenApp 6.0 servers connected to Citrix License Server 11.6.1. However, there are no definite circumstances for this error to happen. It could be related to the specifics of Citrix license files being used. Solution After the upgrade license is installed on the Citrix License Server, there are two ways to overcome the possible error message: Reboot the Citrix XenApp server. Or In the admin console on the XenApp server, specify a random server name as the license server. Then after the console complains that the random server is not a Citrix License Server, input the correct Citrix License Server name. Either of these two methods will effectively overcome the error. If the issue seems to persist ensure you have the Hotfix Rollup Pack 6 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2. Applicable Products XenApp 6.5 for Windows Server 2008 R2XenApp 6.0 for Windows Server 2008 R2XenApp 5.0 for Windows Server 2008 Citrix Support Automatic translation This article was translated by an automatic translation system and was not reviewed by people. Citrix provides automatic translation to increase access to support content; however, automati
Created:24 Apr 2014 | Modified:15 Apr 2016 Languages Download CtxLicFix.zip /supportkc/filedownload?uri=/filedownload/CTX126713/CtxLicFix.zip Citrix Support Software Solution Disclaimer This package contains a software solution that has been replaced by a more recent version available for download from the Citrix support website (support.citrix.com). It is provided merely for your convenience. Citrix recommends applying the most up-to-date version of the software, which addresses the fix or enhancement being targeted. Later versions of the release may include multiple changes that address different areas including security vulnerabilities, code fixes, and enhancements. Installation of this software should only be performed on test or developmental environments. This software is not supported and is provided "AS IS." You are solely responsible for your selection and use of the software. Any reported issues will require the most current revision of the software (http://www.citrix.com/English/SS/supportThird.asp?slID=5107&tlID=1861652). Please visit our security site for additional security notices and information (support.citrix.com/securitybulletins ). CITRIX MAKES NO REPRESENTATIONS OR WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE PROVIDED SOFTWARE SOLUTION. THE SOFTWARE SOLUTIONS ARE DELIVERED ON AN "AS IS" BASIS WITH NO SUPPORT. YOU SHALL HAVE THE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACK-UP OF ANY DATA USED IN CONNECTION WITH THE SOFTWARE SOLUTION. IN NO EVENT SHALL CITRIX BE LIABLE FOR (i) SPECIAL, INDIRECT, DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR (ii) ANY OTHER CLAIM, DEMAND OR DAMAGES WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN CONNECTION WITH THE SOFTWARE SOLUTION, WHETHER AN ACTION IN CONTRACT OR TORT, INCLUDING NEGLIGENCE, OR OTHERWISE. CANCEL AGREE log in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes you: IT Admin Business User DOWNLOAD Symptoms or Error After installing a hotfix for XenApp 6.0 or after performing a Repair on the XenApp 6.0 product, the following error message appears on the console upon restart: Citrix XenApp cannot contact the license server localho