Configuration Error Purple
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System Configuration Error Code Purple
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Windows with Microsoft, and you're done. At worst I've occasionally had to call Microsoft because the online activation didn't go through - but it's always a simple process and the MS folks are very
System Configuration Error Code Purple Vista
helpful. But recently, I encountered a business practice that blew me away and soured windows xp code purple me on a company I've always thought highly of and frequently recommend to my clients. A customer brought in a HP
Hp Code Purple Lawsuit
Pavilion desktop (p6110y w/Vista) with a dead motherboard. They had purchased a new laptop and we grabbed the data off the old computer. But they still wanted the desktop operational and wiped clean, so http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Code-Purple-Error-Help/td-p/359373 we ordered a refurbished motherboard for it, installed it, and ran the factory install from the recovery partition on the HD. When it finished, the system rebooted and I saw this: Puzzled, I tried the recovery reinstall again. Same result. Before I was sitting in a call queue to HP, I did a little research, and found that HP was not playing fair… My first find was this thread about https://fixedit.itxpress.biz/2013/10/30/hps-code-purple-configuration-error/ someone trying to replace the motherboard on their HP. While the original poster had apparently used a non HP motherboard replacement, other people posting had used HP motherboards and one even had *HP* repair the computer (presumably using HP parts) and they encountered the error. That person was told to ship the system back due to a ‘firmware' issue. Riiiiight. My next find had similar advice, always use an HP motherboard (which I had done - it was an exact HP part number match to the failed one!). If you got this error - use a retail DVD to install Windows and no problem - but that's such a hassle compared to a recovery partition install. Then someone said something about a ‘check' directory and if you removed that, the problem went away. Hmmm. Finally I found the true answer here. On an HP forum, someone posted a way to fix it by changing a script in an HP post install directory. But WHY did that fix it? The 2nd thread I linked too had the link I needed: http://www.billoblog.com/?p=152 Between the original post and many updates in the comments, the purpose of this message was reveled - to make HP more money! It turns out that HP wan
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Welcome to the Geek.com Forum Archive. This forum has been preserved for reference and is not active. Username: Password: Cancel Forgot Username / Password? Forums > Tech Support > Reconfigured HP PC - Code Purple - Help Please! "Reconfigured HP PC - Code Purple - Help Please!" Started 6/15/2007 by Peter Robert Green in Tech Support Forum (16 posts) 1 11/30/2005 (4:33 pm) by stacy stacy (2 Posts) I reconfigured our HP PC recently and I got a Configuration Code Purple Error. We had to have our Motherboard replaced last year and I'm pretty sure that has something to do with it. The motherboard was replaced by a local pc "fix it" place and they never told us we should not reconfigure the pc since there was a new motherboard installed. Is there anything we can do to get this PC up and running again without spending hundreds of dollars? Unfortunately it is no longer under warranty and I was not happy with the service at the local place that replaced the motherboard so I'm hoping there is something we can do ourselves to save this PC. It's a great PC and all I was trying to do was clean it up a bit by reconfiguring it. I've done it before without problems until now and I know it has to do with the motherboard being replaced. Can anyone help? Thanks! 2 11/30/2005 (5:57 pm) by Ray Bay Ray Bay (3949 Posts) If this is the HP with the lid on top, under which you can store two or three CD's, lift that up and tell us what is printed on the little sticker... It should be a date, model number, and serial number. If not there, we need all the info off the label on the back... series, model, swbom, hwbom, serial number, etc. We need this information to give you a decent response, as HP's are so different from each other... and their model number on the front is so wrong compared to the actual model number that we use to repair them. 3 12/1/2005 (1:34 pm) by stacy stacy (2 Posts) Thanks for your response Raybay! Here is the information you mentioned needing: HP Pavilion a230n (this is on the front) HP Pavilion a000 (this is on the back) HW BOM: 06e121110 SW BOM: NA20 System#: DF211A-ABA Serial#: MXK3260LDW TIA for your help! 4 12/1/2005 (4:45 pm) by Ray Bay Ray Bay (3949 Posts) Since the motherboard has been replaced with an apparent non-HP motherboard, I cannot help you. Did your error message actually say, "Code Purple"? If so, that is proprietary to a