Hp System Configuration Error Code Purple
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Windows with Microsoft, and you're done. At worst I've occasionally had to call Microsoft because the online activation didn't go through - but it's always a simple process and how to get rid of code purple the MS folks are very helpful. But recently, I encountered a business practice
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that blew me away and soured me on a company I've always thought highly of and frequently recommend to
How To Fix A System Configuration Error
my clients. A customer brought in a HP Pavilion desktop (p6110y w/Vista) with a dead motherboard. They had purchased a new laptop and we grabbed the data off the old computer. But they http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Code-Purple-Error-Help/td-p/359373 still wanted the desktop operational and wiped clean, so we ordered a refurbished motherboard for it, installed it, and ran the factory install from the recovery partition on the HD. When it finished, the system rebooted and I saw this: Puzzled, I tried the recovery reinstall again. Same result. Before I was sitting in a call queue to HP, I did a little research, and https://fixedit.itxpress.biz/2013/10/30/hps-code-purple-configuration-error/ found that HP was not playing fair… My first find was this thread about someone trying to replace the motherboard on their HP. While the original poster had apparently used a non HP motherboard replacement, other people posting had used HP motherboards and one even had *HP* repair the computer (presumably using HP parts) and they encountered the error. That person was told to ship the system back due to a ‘firmware' issue. Riiiiight. My next find had similar advice, always use an HP motherboard (which I had done - it was an exact HP part number match to the failed one!). If you got this error - use a retail DVD to install Windows and no problem - but that's such a hassle compared to a recovery partition install. Then someone said something about a ‘check' directory and if you removed that, the problem went away. Hmmm. Finally I found the true answer here. On an HP forum, someone posted a way to fix it by changing a script in an HP post install directory. But WHY did that fix it? The 2nd thread I linked too had the link I needed: http://
System Configuration Error (code purple) Windows Vista purehate July 24, 2010 Errors 51 Comments Tweet I am not sure how I have been lucky enough never to encounter the HP/Compaq booby trap but until today I was so fortunate. Apparently HP Tattoos a number in the bios https://www.question-defense.com/2010/07/24/hpcompaq-system-configuration-error-code-purple-windows-vista of their motherboards so that when you try to use the factory recovery, it checks to make sure the stock motherboard is in place. If it is not in place you get the following error: Your system has https://forums.techguy.org/threads/code-purple-configuration-error-hp-compaq.469752/ detected a configuration error. Please report this error to Customer Care using the phone number found in the Warranty and Support Guide that came with your PC. Unless corrected, this error will prevent your PC from operating code purple properly. Turn off your PC by pressing and holding the Power button. After a few seconds your PC will automatically turn off. (Code Purple) I mean seriously? HP does not want you to be able to change the motherboard in their PC's. I am guessing this is some idiots solutions to piracy somehow but in any case I will stop complaining and get to the solution. It took some searching but I finally found a solution system configuration error to this problem. There are a few ways to do this but basically there is a script in the recovery image of the operating system which checks the bios for the correct motherboard code. It is a pretty simple batch script which says if the numbers don't match return a exit status of 1 and give the code purple error and if it does match give a exit status of 0 and move on to the clean up phase. I will say that normally you would have to mount the drive on another computer or boot a rescue disk of some sort in order to do this but it turns out that HP was nice enough to give us access to a cmd.exe window even when receiving this error. 1. Once the error box comes up press shift and F-10 to get a command line. 2. Navigate to the following folder. bash C:\\hp\\bin\\checkdmi\\ 3. Enter the following command. bash checkdmi.cmd 4. The code looks like this: bash if ERRORLEVEL 1 goto mismatch goto cleanup REM ------------------------------------------------------------------ REM Found discrepancy in the DMI. Notify the user with the localize REM message via lg.ini, then shut down the system immediately. REM ------------------------------------------------------------------ :mismatch echo - Mismatched DMI - >c:\\hp\\support\\CodePurple.log echo DMI from Master UUT: >>c:\\hp\\support\\CodePurple.log type DMIinfo.ini >>c:\\hp\\support\\CodePurple.log echo ---------------------------------------------- >>c:\\hp\\support\\CodePurple.log echo DMI from This UUT: >>c:\\hp\\support\\
we highly recommend that you visit our Guide for New Members. Code Purple Configuration Error HP/Compaq Discussion in 'Windows XP' started by melonhead, May 24, 2006. Thread Status: Not open for further replies. Page 1 of 2 1 2 Next > Advertisement melonhead Thread Starter Joined: May 6, 2002 Messages: 881 Hi! I'm working on a HP computer running XP Pro. When the computer would try to boot up to Windows an error message would appear stating that there was a configuration error and to contact the manufacturer. Then in paranthesis (Code Purple). I did a search for Code Purple on the internet and got a number of hits, but only one seemed to have any suggestions for a solution. This is what I found out and this is what I did (Some of these I copied and pasted from this blog - but just changed them to indicate specifically what I did I don't want to take credit for their great suggestions - the blog is at: http://www.billoblog.com/billoblog/?p=152#comments ) Code Purple indicates that there was a booby trap placed in HP and Compaq computers in which a tattoo or numerical signature of the motherboard and hardware configuration is created at the factory and encoded into the restore disks on a particular computer. When you re-install your system, it checks to make sure the system h I removed the hard drive from my Pavilion and put it in the other system. I then looked for the file that was doing the anti-piracy check. I found it at: I removed the hard drive from their Pavilion and put it in the other system. The writer of the blog had found the file that was doing the anti-piracy check at: C:\hp\bin\ConfigCheck\cfgchk.bat The cfgchk.bat file contains the following: c:\hp\bin\hpdmi r > dmiout.txt python c:\hp\bin\ConfigCheck\run.py del dmiout.txt cd .. rd /s /q c:\hp\bin\ConfigCheck The invocation of run.py is the actual check. The way the anti-piracy mechanism seems to work is to loop in the check if the comparison between the motherboard BIOS string (returned by hpdmi.exe) and the expected value fails. By looping in the error message, the check effectively puts the brakes on Syscheck, so the final configuration of XP never completes and you dont get to a functional Windows desktop. Since the loop is in run.py,