Cannot Connect To The Citrix Presentation Server. Protocol Driver Error
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Created:14 Nov 2014 | Modified:14 Jun 2016 Languages log in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes you: IT Admin Business User could not connect to citrix xenapp server. protocol driver error DOWNLOAD Symptoms or Error When attempting to launch an application server, the following
Citrix Xenapp 6.5 Protocol Driver Error
error message is displayed: "Unable to launch your application. Contact your help desk with the following information: Cannot connect to citrix receiver protocol driver error windows 7 the Citrix XenApp server. Protocol Driver error." No ICA sessions can be established to the server. Solution Solution 1 Complete the following steps on the server to recreate the ICA Listener: Open the Microsoft
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Management Console (MMC) Terminal Services Configuration, right-click the ICA-tcp listener, and click Delete. Click Yes. Expand the Action menu and click Create New Connection. Click Next. Continue through the wizard and configure the desired settings. When the option to name the listener appears, type ICA-tcp in the Name field. Click Next and then click Finish. Right click ICA-tcp listener and click Properties. Select the Permissions tab and add the local cannot connect to the citrix presentation server the citrix presentation server is not available account ctx_cpsvcuser. Edit the advanced permissions and select only the Query Information and Virtual Channels check boxes under the Allow column. Click OK and close the MMC. Restart the Print Spooler and Citrix Print Manager services. Solution 2 Remove App Controller as STA from NetScaler and StoreFront. Problem Cause Session Reliability is enabled in the environment and it is unable to contact the ICA Listener. The ICA Listener is no longer functioning and must be recreated. To confirm this, check the following: From the Command Prompt, run the command netstat -a. The TCP port 2598 (Session Reliability) is LISTENING but TCP port 1494 (ICA) is not displayed in the list.Examine the XTE logs at "C:\Program Files (x86)\Citrix\XTE\logs\error.log". The message "Unable to connect to the CGP tunnel destination (127.0.0.1:1494)" is repeated. Additional Resources CTX128115 - Unable to Launch Published Applications from XenApp 6.x CTX118368 - Error: "Cannot connect to the Citrix Presentation server. Protocol Driver error" Applicable Products XenApp 5.0 for Windows Server 2008 Citrix Support Automatic translation This article was translated by an automatic translation system and was not reviewed by people. Citrix provides automatic translation to increase access to support content; however, automatically-translated articles may can contain
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Cannot Connect To The Citrix Presentation Server Protocol Driver Error Vista
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Cannot Connect To The Citrix Presentation Server Proxy Connection Failed
E-Business CommunityNetScaler Gateway (Formerly Access Gateway)Profile ManagementProof of Concept KitsProvisioning ServerQuick Demo ToolkitReceiver, Plug-ins, unable to launch your application cannot connect to the citrix xenapp server protocol driver error and Merchandising ServerSecure GatewayShareFileSingle Sign-On (Password Manager)SmartAuditorStoreFrontTechnology PreviewsTrial SoftwareUniversal Print ServerUser Group CommunityVDI-in-a-BoxWeb InterfaceXenAppXenClientXenDesktopXenMobileXenServer Discussions Support Forums Programs Citrix Insight Services Insight Services http://support.citrix.com/article/CTX136826 for XenApp Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. "cannot connect to the citrix XenApp server.Protocol Driver error'” Started by Emanuele Giovannetti , 29 November 2013 - 07:33 PM Login to Reply https://discussions.citrix.com/topic/345397-cannot-connect-to-the-citrix-xenapp-serverprotocol-driver-error%E2%80%9D/ 2 replies to this topic Emanuele Giovannetti Members #1 Emanuele Giovannetti 1 posts Posted 29 November 2013 - 07:33 PM I dowloaded citrix receiver but when I need to access the data citix is starting but after a while I receive the message from Citrix Receiver “Unable to launch your application. Contact your helpdesk with the following information: Cannot connect to the citrix XenApp server.Protocol Driver error'” This prevents me to access the remote data I have to use. the screenshot is attached Thanks for your help Emanuele Attached Thumbnails 1007-345397-1785987 Back to top PrithviRaj Nakkana Members #2 PrithviRaj Nakkana 11 posts Posted 27 December 2013 - 06:22 AM Hi Emanuele, You may try this link , http://support.citrix.com/article/CTX136826this would normally happens when ICA is not listening to the incomming connections . Simple r
31 found this helpful | Created:26 Mar 2014 | Modified:15 Apr 2016 Languages log in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes http://support.citrix.com/article/CTX131831 you: IT Admin Business User DOWNLOAD Symptoms or Error When attempting to launch an http://discussions.citrix.com/topic/273322-unable-to-launch-your-application-protocol-driver-error/ application after changing the static IP address of the XenApp server hosting the application, the following error message appears: “Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. Protocol Driver Error” Solution To resolve the issue, complete the following procedure: Stop connect to the Citrix XTE Server service. Locate the httpd.conf file on the server. For 64-bit version of Windows Sever the file can be located by navigating to the “Program Files (x86)\Citrix\XTE\conf” folder. For 32-bit version of Windows Server the file can be located by navigating to the “Program Files\Citrix\XTE\conf” folder. Open the file, httpd.conf, by using a simple text editor, such as Notepad. Locate any instance of protocol driver error an old IP address of the server and modify it to reflect the new IP address. Save the changes. Start the Citrix XTE Server service. Problem Cause When changing the static IP address of a server the applications fail to launch. One of the causes for this issue is that the httpd.conf file on the XenApp server is not updated with the new IP address of the server. The httpd.conf file is used by the Citrix XTE Server service for Session Reliability. If this file does not contain the correct information, applications fail to launch. Additional Resources CTX114680 – Event Log Error: An error occurred when processing incoming CGP downstream data Applicable Products XenApp 6.5 for Windows Server 2008 R2XenApp 6.0 for Windows Server 2008 R2 Citrix Support Automatic translation This article was translated by an automatic translation system and was not reviewed by people. Citrix provides automatic translation to increase access to support content; however, automatically-translated articles may can contain errors. Citrix is not responsible for inconsistencies, errors, or damage incurred as a result of the use of automatically-translated articles. CANCEL Soutien Citrix Traduction automatique Cet article a été traduit à l'aide d'un système de traduction au
Developer Network (CDN) ForumsCitrix Insight ServicesCitrix ReadyCitrix Success KitsCloud Provider PackCloudBridgeCloudPlatform (powered by Apache CloudStack)CloudPortalDemo CenterDesktopPlayerEdgeSightEducationForum PrototypeHDX MonitorHDX RealTime Optimization PackHotfix Rollup PackJapanese ForumsKnowledge Center FeedbackLicensingLTSRNetScalerNetScaler E-Business CommunityNetScaler Gateway (Formerly Access Gateway)Profile ManagementProof of Concept KitsProvisioning ServerQuick Demo ToolkitReceiver, Plug-ins, and Merchandising ServerSecure GatewayShareFileSingle Sign-On (Password Manager)SmartAuditorStoreFrontTechnology PreviewsTrial SoftwareUniversal Print ServerUser Group CommunityVDI-in-a-BoxWeb InterfaceXenAppXenClientXenDesktopXenMobileXenServer Discussions Support Forums Products XenApp XenApp 6.0 for Windows Server 2008 R2 XenApp 6.0 for Windows Server 2008 R2 - General Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Unable to launch your application.... Protocol Driver error Started by Mark MacDonald , 07 September 2010 - 06:49 PM Login to Reply Page 1 of 2 1 2 26 replies to this topic Mark MacDonald Members #1 Mark MacDonald 9 posts Posted 07 September 2010 - 06:49 PM We have XenApp 6 on 2008R2 and it was working until a few days ago. Opening any published app in Windows gives this: "Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. Protocol Driver error."The strange thing is that the published apps run fine from a linux box Firefox browser using the version 11 plugin. The Windows desktops with either 11 or 12 plugins / online app give the above error. I was thinking that changing the IP address of the server might have caused it, but it did work for a week before the problem above. I've tried both domain users and local anonymous users with no luck. This is just a simple single server install with Direct connections. (no Secure Gateway service)The XTE service is running (and it gives a different error if I disable XTE). There are some Reliability Server errors (Event ID 103 -in the event log - "an error occured when processing incoming CGP downstream data"). Some postings say that these errors are not a problem but I'm not sure.