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Cuteftp Ftp 21 Error = #4

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» SFTP21 error = #4 (No further authentication methods available) SFTP21 error = #4 (No further authentication methods available) 4 Years Ago GlobalSCAPE Support 1 CuteFTP for Windows THE cuteftp pro INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP Pro® (All Versions) SYMPTOMS

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When attempting a connection using the SFTP protocol, the following error is encountered: STATUS:> Getting listing cuteftp free download ""... STATUS:> Initializing SFTP21 module... STATUS:> Connecting to SFTP server... 192.168.20.135:22 (ip = 192.168.20.135)... ERROR:> No further authentication methods available. ERROR:> The requested operation failed for an

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unknown reason. ERROR:> Can't connect to 192.168.20.135:22. SFTP21 error = #4. STATUS:> SFTP21 connection closed. CAUSE The SFTP server is configured to use a Message Authentication Code (MAC) that does not match the MAC configuration settings in CuteFTP Pro or is not supported in CuteFTP Pro. CuteFTP Pro may be providing the server with cuteftp serial the wrong public key. The remote FTP site may be expecting a password in addition to the public key. The user may not have sufficient account privileges on the remote server. RESOLUTION Configure the SSH2 security settings in CuteFTP Pro so the requested MAC can be used. If the SFTP server is using an unsupported MAC, ask the administrator of the remote FTP server to allow useof a different MAC. CuteFTP Pro supports SHA-1 (128), SHA-1-96, MD-5 and MD-5-96. If you have previously configured CuteFTP Pro to use more than one public key, ensure that the correct public key for this site is selected in the CuteFTP Pro SSH2 security settings area. If the remote FTP site is expecting a password in addition to a public key, ensure that option is enabled in the CuteFTP Pro SSH2 security settings area. Ensure that the user account on the remote FTP server is configured with List and Show in List permissions. Also I

» SFTP21 error = #0. 0 SFTP21 error = #0. 0 4 Years Ago GlobalSCAPE 5 CuteFTP for Windows THE INFORMATION IN THIS ARTICLE APPLIES TO: CuteFTP Pro® 8.3.3 or later SYMPTOM When attempting a connection using theSFTPprotocol, an error similar to the following occurs: STATUS:> [8/10/2010 4:06:28 PM] Getting listing ""... STATUS:> [8/10/2010 4:06:28 PM] Resolving host name sftp.examplehost.com... STATUS:> [8/10/2010 4:06:28 PM] Host name sftp.examplehost.com resolved: ip = 127.9.9.91. STATUS:> [8/10/2010 4:06:28 PM] Connecting to SFTP server... sftp.examplehost.com:22 (ip = 127.9.9.91)... ERROR:> [8/10/2010 4:06:30 PM] Can't connect to sftp.xxxxx.com:22. SFTP21 error = #0. 0 STATUS:> [8/10/2010 4:06:30 PM] SFTP21 connection closed RESOLUTION Double-check https://kb.globalscape.com/KnowledgebaseArticle10352.aspx the username and password. If in doubt, contact the SFTP Server administrator or the company that is hosting the SFTP server so that the username/password on your account can be reset. (GlobalSCAPE Support does not have this information.) If you have previously configured CuteFTP Pro to use more than one public key, ensure that the correct public key for this site is selected in the CuteFTP Pro SSH2 security https://kb.globalscape.com/KnowledgebaseArticle10606.aspx settings area. If the remote FTP site is expecting a password in addition to a public key, ensure that option is enabled in the CuteFTP Pro SSH2 security settings area. Ensure that the user account on the remote FTP server is configured with List and Show in List permissions. MORE INFORMATION/POSSIBLE CAUSES This error can be caused by any of the following: The SFTP Server may be rejecting the username/password combination that is being submitted to it. CuteFTP Pro may be providing the server with the wrong public key. The remote FTP site may be expecting a password in addition to the public key. The user may not have sufficient account privileges on the remote server. CuteFTP Pro’s newer SSH library (implemented in 8.3.3) may not be compatible with the SFTP server. Contact the Server Administrator to find out which software/version the SFTP server is running, then contact GlobalSCAPE Technical Support with this information. Also In This Category WebHelp not displaying properly in browser Does Globalscape have a replacement for CuteSITE Builder? SFTP connection fails when password not specified in CuteFTP Site Properties or Quick Connect bar Submit a Ticket to Support Can GlobalSCAPE products be exported from the United States? (ECCN and CCATS f

error = #0. 0 Can't connect to sftp.xxxxx.com:22": http://kb.globalscape.com/KnowledgebaseArticle10606.aspx "SFTP21 error = #4 Algorithm negotiation failed": http://kb.globalscape.com/KnowledgebaseArticle10351.aspx "SFTP21 error = #4 No further authentication methods available": http://kb.globalscape.com/KnowledgebaseArticle10352.aspx "SFTP21 error = #7 Connection to the server cuteftp ftp was lost": http://kb.globalscape.com/KnowledgebaseArticle10353.aspx Related Topics Connecting to Secure Shell (SSH2) Sites Troubleshooting SFTP Connections Learning About SSH2 This online help file is for CuteFTP v9. For other versions, please refer to http://help.globalscape.com/help/index.html. (If the Index cuteftp ftp 21 and Contents are hidden, click Show Contents pane in the top left corner of this topic.) If this help topic did not help you, search the Knowledgebase or pose your question in the Globalscape User Forum. For the most up-to-date information, to view version history, updates, and activation instructions; or to download a PDF of this user guide, visit the Support Center at http://www.globalscape.com/support. Leave compliments or complaints regarding the help in the User Forum. At a minimum, please provide this topic title and why you needed help. For information about Globalscape, visit www.globalscape.com or follow us on Twitter. Last modified: 17-Jan-13 at 10:03:00

 

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Cuteftp Ftp Error table id toc tbody tr td div id toctitle Contents div ul li a href Cuteftp Serial a li li a href Sftp Error a li ul td tr tbody table p SFTP error Algorithm negotiation failed SFTP error Algorithm negotiation failed Years Ago GlobalSCAPE Support CuteFTP for Windows THE INFORMATION IN THIS ARTICLE APPLIES TO relatedl CuteFTP Pro or earlier SYMPTOMS When attempting a connection cuteftp pro using the SFTP protocol the following error is encountered STATUS Getting listing cuteftp STATUS Initializing SFTP module STATUS Connecting to SFTP server ip ERROR Algorithm negotiation failed ERROR The