Diablo 3 Installation An Unexpected Decryption Error Occurred
the Storm™ Overwatch™ Classic Games Shop Your account Log In Account Settings Support Contact Support My Tickets Breaking News Emerald Nightmare Raid Quests Breaking News Withered Army Training Breaking News World of Warcraft: Legion – Common Issues An Unexpected Decryption Error Occurred Updated: 4 months ago Article ID: 6727 Relevant Games: Whoops! Looks like something broke decrypting a file. Give it another shot. Error: BLZBNTAGT0000085C Battle.net cannot decryptcontent files. Content files are encrypted when they are for a game or patch that is not released yet. You might see this error when your Battle.net client can't reach our servers to obtain a decryption key. Note:If you're receiving this error after installing StarCraft II with a physical disc, delete the installation folder and download the game from Battle.net instead. WindowsMac Windows Security software can interfere with the decryption process. Disable or temporarily uninstall any security programs. Programs running in the background can conflict with the Battle.net Update Agent, which handles decryption. Try closing background applications. Lowdisk space may cause decryption errors.Uninstall unused programs or delete files to free hard drive space, and try again. Advanced Troubleshooting Disable any proxies that may interfere with retrieving the decryption key from Battle.net servers. Check your network configuration to find any issues with your firewall, router, or port settings. If you're playing on a public or corporate network, thenetwork's policies and security settings may interfere with retrieving a decryption key. Try connecting from a different network. A corrupted Battle.net Cache folder can cause authentication module errors. Delete the Battle.net Cache folder and attempt to connect again. Temporary installation files can cause errors during decryption. Delete all Blizzard temporary fil
Entertainment and Science Blizzard Archive Console GAMEPLAY Crafting and Items Hardcore Quests and Achievements Brawling Lore and Characters CLASSES Barbarian Demon Hunter Monk Witch Doctor Wizard Crusader UNDER DEVELOPMENT SUPPORT Technical Support Games World of Warcraft® Diablo® III StarCraft® II Hearthstone® Heroes of the Storm™ Overwatch™ Classic Games Shop Your account Log In Account Settings Support Diablo III Forums Technical Support An unexpected decryption error occured. [Fixed] An unexpected decryption error occured. https://us.battle.net/support/en/article/BLZBNTAGT0000085C [Fixed] Technical Support Reaper of Souls Discussion General Discussion Clans, Communities and Friends Community Creations Gaming, Entertainment and Science Blizzard Archive Console Trading Trading [Hardcore] Crafting and Items Items Hardcore Quests and Achievements Brawling Lore and Characters Followers Barbarian Demon Hunter Monk Witch Doctor Wizard Crusader Public Test Realm Beta Feedback Technical http://eu.battle.net/d3/en/forum/topic/4008631483 Support Technical Support - old- Reply Prev 1 2 3 4 Next 1 / 4 Go to Page: Seekjoo 85 Undead Rogue 0 79 posts Seekjoo Ignored 14 May 2012 (Edited) Copy URL View Post Hi,Getting "An unexpected decryption error occured"When i am trying to install the game, anyone else? D3BETA 9 posts D3BETA Ignored 14 May 2012 Copy URL View Post Yep me too, moved it back into the file. And now I just receive the "An unexpected error occured". I'm starting to lose my patience. Yeannea
Support Can't Install! Unexpected Decryption Error Classes Barbarian (English) Barbarian (British English) Clans and Communities (English) Crusader (British English) Crusader (English) Demon Hunter (English) Demon Hunter (British English) http://www.diablofans.com/blizz-tracker/topic/9358-cant-install-unexpected-decryption-error Monk (English) Monk (British English) New Player Help (English) PTR Bug Report (English) https://www.engadget.com/2012/05/14/common-diablo-3-installation-problems-and-how-to-fix-them/ PTR Bug Report (English) PTR Feedback (English) PTR Feedback (English) Witch Doctor (English) Witch Doctor (British English) Wizard (English) Wizard (British English) Diablo 3 Beta Beta Bug Report (English) Beta Feedback (English) Beta Feedback (British English) PTR Feedback (English) PTR Feedback (English) PTR General Feedback [2.0.1] (English) Reaper of Souls Class Feedback diablo 3 (English) Reaper of Souls Feature Feedback (English) Reaper of Souls General Feedback (English) General Beta Bug Report (English) Beta Feedback (English) Beta Feedback (British English) Blogs (English) Crafting and Artisans (English) Followers (English) Horadric Archives (English) Looking for Group [PvE] (English) Looking for Group [PvP] (English) Mac Technical Support (English) PTR Bug Report (English) PTR Bug Report [2.0.1] (English) PTR Class Feedback [2.0.1] (English) PTR Features diablo 3 installation & Systems Feedback [2.0.1] (English) PTR Feedback (English) PTR Feedback (English) PTR General Feedback [2.0.1] (English) Quests (English) Reaper of Souls Bug Report (English) Reaper of Souls Class Feedback (English) Reaper of Souls Discussion (English) Reaper of Souls Discussion (British English) Reaper of Souls Feature Feedback (English) Reaper of Souls General Feedback (English) Reaper of Souls Mac Technical Support (English) Reaper of Souls Technical Support (English) Technical Support (English) Trading (British English) Trading [Hardcore] (English) Trading [Normal] (English) Source Can't Install! Unexpected Decryption Error # 1 Jan 15, 2013 drunky I downloaded the client 2 times from battle.net and when I try to install the PTR it keeps saying, "An unexpected decryption error occurred. Please contact customer support."And after I click ok. It closes. Help!Thanks # 2 Jan 15, 2013 Omrakos drunky,This sounds like you might have an older version of the game or PTR still hanging around. If so, you should remove them. Also, make sure you install the PTR into it's own folder, not your existing Diablo III folder. # 4 Jan 15, 2013 Omrakos drunky,Are you manually closing the installer possibly before it finishes? # 6 Jan 15, 2013 Omrakos drunky,Yo
21 World of Warcraft 10 Year Anniversary gift arrives Latest in Gaming 'Luna' is a whimsical puzzle game that takes place in the stars 2h ago View 16 The VR reading library Oculus hid at its developer conference 6h ago View Watch ads to tip your favorite Twitch streamers 10.07.16 View Oculus Avatars turned me into a creepy VR mannequin 10.07.16 View Image credit: save Save share Common Diablo 3 installation problems and how to fix them Adam Holisky , @adamholisky 05.14.12 Comments 0 Shares Share Tweet Share Save As Diablo 3 installers start running today (even though you can install the game, you can't play until midnight PST), a host of issues have cropped up. Most of these can be solved by commonsense troubleshooting techniques, but some others are a bit more evil. We'll keep this post updated throughout the next couple of days with the latest problems and info on how to fix them. We'll also include non-Blizzard sources when appropriate (but in general, Blizzard is pretty on top of all these). ATI 1.24 Catalyst graphics issue Compatibility mode Digital download yet "Disc Ejected" error Error 108 New downloaders required for EU English and German Nothing happens when running the installer Overlay programs crash Diablo 3 Removing beta files Tome error Unexpected decryption error For more information on basic troubleshooting of the installation, check out Blizzard's thread with tips on what you can do with your computer to fix most issues. ATI 1.24 Catalyst graphics issue We've recently become aware that playing Diablo III with the latest Catalyst 12.4 drivers for ATI cards may cause some visual artifacts for specific hardware configurations. This issue affects users of ATI Radeon HD 2400, 2600, 2900, 3400, 3600 and 4500 graphics cards under Windows Vista and Windows 7. ATI Radeon HD 4600, 4700, 4800, 5000, 6000 and 7000 series products are unaffected, as is Windows XP. Update: ATI has released a Catalyst 12.4a driver hotfix for the affected cards. Plea