Does Not Have Service Bprd Operating Error 25
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SERVICES Services Overview Education Services Business Critical Services Consulting Services Managed Services Appliance Services CUSTOMER CENTER Customer Center Support Community MyVeritas Customer Success Licensing Programs Licensing Process ABOUT About Corporate Profile Corporate Leadership Newsroom Research Exchange Investor Relations Careers Legal Contact Us English 中文(简体) English Français Deutsch Italiano 日本語 한국어 Português Español USA Site: Veritas Veritas PartnerNet STATUS CODE 25: Troubleshooting procedures for client Status 25 errors. Article:000009351 Publish: Article URL:http://www.veritas.com/docs/000009351 Support / Article Sign In Remember me Forgot Password? Don't have a Veritas Account? Create a Veritas Account now! Welcome First Last Your Profile Logout Sign in to Subscribe Please sign in to set up your subscription. Close Sign In Print Article Products Related Articles http://www.symantec.com/connect/taxonomy/term/9011/0 Article Languages Subscribe to this Article Manage your Subscriptions Problem The master server is getting a status code 25 (cannot connect on socket) error when attempting to bring up the client host properties using the GUI or remote admin console. Cause A status 25 error results from either a TCP SYN request sent to a client from the NetBackup server that was not acknowledged or the server was not resolvable so a TCP SYN https://www.veritas.com/support/en_US/article.TECH141839 request was not sent. The majority of the causes of this issue are due to the client not listening on the bpcd or vnetd ports, the master server failing to resolve the client by hostname, or the client can not resolve the NetBackup server by its IP address. For NetBackup clients running 6.x release, although the vnetd daemon is used for incoming connections, it is still required that bpcd perform the hostname compare to authenticate the NetBackup server. Solution Troubleshooting: Step 1: When troubleshooting status 25 errors on a NetBackup client, verify that the client was working prior to the issue. If it had been working try to determine what changes may have been made to the client server's OS or the network links. Step 2: In 6.x and above environments you can use the command- bptestbpcd to verify you can connect to both the vnetd and bpcd ports on the client server. e.g. bptestbpcd -verbose -debug -client
starting the NetBackup Admin Console From: LuptonD AT starcity.com DOT au (Daniel Lupton) Date: Fri, 21 Jan 2005 19:51:43 +1100 We have just migrated our test environment from NT domain to Active Directory. Since https://adsm.org/lists/html/Veritas-bu/2005-01/msg00318.html the NetBackup server was migrated following error is displayed when the Administration console is started: 'The selected host "backuptest" does not have the service BPRD operating (Error 23). Make https://dedi2.digitalproserver.com/phpBB2/viewtopic.php?t=53526&sid=f6e665a063688479ae240b1dfbd345b6 sure all the services are running on the host." When I click on 'OK' the administration console opens but nothing is displayed. I checked the services and they are does not all running. I then removed the server from the console and then re-added it using the 'browse' button and selecting the server on the AD domain to no avail. I then clicked on 'New Window From Here' in desperation and when the new console opened it works without an issue. After this we rebooted the server again and the does not have same thing occurred. I have attempted to search the Veritas web site but can not find any solution. Does anyone know why this is occurring and how to fix it or avoid it when we migrate our production environment to AD? We are running NetBackup 5.1 on a Windows 2000 server. Thank you in advance. Regards, Daniel Lupton |--------------------------------------------------------------------------| | Daniel Lupton | Enterprise Systems and Security Administrator | Tabcorp | | Technical Services - Star City | Email: LuptonD AT starcity.com DOT au | | Ext: 7651 | Phone: 9657 7651 | | 80 Pyrmont Street, Pyrmont, NSW 2009, Australia | | Star City | Tabcorp | |--------------------------------------------------------------------------| _______________________________________________________________________________ This document should only be read by those persons to whom it is addressed and is not intended to be relied upon by any other person. Accordingly, Star City disclaims all responsibility and accepts no liability (including in negligence) for the consequences for any other person acting, or refraining from acting, on such information prior to the receipt by those persons of subsequent written confirmation
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