Error Occurred While Rebuilding Database Entourage
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the Macintosh News and Information List (Mac-L) list . It's specifically for Entourage X, but the process might be useful for other versions of Entourage. Please send your feedback on your results http://www.officeformachelp.com/2007/09/rebuilding_a_damaged_database_that_exceeded_size_limit/ if you try this method by leaving a comment. Note added April 2009: This http://www.office-forums.com/threads/an-error-occurred-while-attempting-to-rebuild-your-database.2117354/ applies to any version of Entourage when trying to rebuild. The more space you have the more likely it will be successful. If you are trying to rebuild a database that was recovered from Time Machine, the results can be mixed. It's worth a try, but I suggest exporting the data and creating entourage database a new Identity User's database hit the Entourage X 2GB limit and was "corrupted". Entourage vX on the user's machine refused to rebuild it. Entourage 2004 on the user's machine said it was corrupt and refused to import it. Entourage 2004 on an Intel iMac said it was corrupt and refused to import it. What worked: Copy the user's database to a Mac G4 booted from a very stellar phoenix entourage large HD (500GB) Place the bad identity into the Microsoft User Data folder -> Office X Identities folder Open Entourage X and rebuild Rebuild was successful Now that the user's database was rebuilt, the size was further reduced by stripping out attachments from the Sent folder and running the rebuild again. After this the 2GB+ Identity was reduced to 460MB. Now Entourage 2004 was able to import the Entourage X Identity. Thanks to Peter from New Zealand for posting this fix. Examining why this worked Users HD could have been formatted Mac OS Standard instead of Mac OS Extended (Also called HFS Plus) User's HD could have been too full to run rebuild (a rebuild takes twice the amount of space) User's HD could be too fragmented for the rebuild Not enough free space. See Problems from Insufficient RAM and Free Hard Disk Space For help stripping out attachments so this problem doesn't happen to your database see Trim attachments Recommended: The Mac-L is an excellent talk list to get general Mac help. It's a moderated list so you won't get a lot of noise…just help for your Mac problems. It's also one of the oldest Mac help talk lis
5, 2008. lewsmind Guest This was after running the latest Office update on a MacBook Pro running 10.5.5 My Entourage 2008 database will no longer open. First it told me "Entourage cannot access your data. To attempt to fix the problem, rebuild your database." I copied my identity to the desktop and then ran the Database Utility. When trying to rebuild my database it said "An error occurred while attempting to rebuild your database" on step 4/5 Copying Records to New Database. I found a comment on an earlier post that suggested trying to rebuild on a large drive. I tried that (just Leopard and Office 2008 on a 500GB drive), but with the same result. I also read that switching from another identity into the damaged one could work. But that also failed with the error "Entourage cannot access your data…" Any other suggestions? lewsmind, Nov 5, 2008 #1 Advertisements Diane Ross Guest "lewsmind" wrote: > When trying to rebuild my database it said "An error occurred while > attempting to rebuild your database" on step 4/5 Copying Records to > New Database. Verify the physical drive. In Disk Utility, use Repair Disk. You cannot be booted from the drive to run Repair Disk. > > I found a comment on an earlier post that suggested trying to rebuild > on a large drive. I tried that (just Leopard and Office 2008 on a > 500GB drive), but with the same result. > > I also read that switching from another identity into the damaged one > could work. But that also failed with the error "Entourage cannot > access your dataŠ" > > Any other suggestions? Some Identities fail at rebuilding, but as long as you can open your Identity, you can salvage your data. It was a good step in copying your Identity before working on it. Always work from a copy. See this page for help manually moving out of your Identity. The Entourage archive (.rge) methods is the quickest. You can try exporting as Entourage archive (.rge) then delete and re-import. Sometimes this works and you don't have to enter accounts etc. If not, you have exported data that can be used in a new Identity. How to manually move your data. (when import fails and/or you need to move to a new Identity same version or revert to an older version)