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Centre Mobile & Data Internet & Email Internet & Email Get Started Troubleshooting Manage my Email Manage my Internet Wireless Broadband error 0x800ccc79 More Email Plans & Services Web Services - Business customers Landline error 0x800ccc0d microsoft outlook Billing Tech In A Sec Home Help Internet & Email Troubleshooting Outlook - 0x800ccc0d - Host server could

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not be found Personal Business HomeOpen Shop Get more Help Contact HomeOpen Shop Work Smarter MySpark Help Contact Back Outlook - 0x800ccc0d - Host server could https://support.microsoft.com/en-us/kb/813514 not be found Commonly caused by a 3rd Party application, such as an Anti-Virus or Firewall blocking access toSpark mail server. Error Messages The host 'pop3.xtra.co.nz' could not be found. Please verify that you have entered the server name correctly. Account: 'pop3.xtra.co.nz Mail Account', Server: 'pop3.xtra.co.nz', Protocol: POP3, Port: 995, Secure (SSL): No, Socket Error: 11001, Error Number: https://www.spark.co.nz/help/internet-email/troubleshooting/outlook-0x800ccc0d-host-server-could-not-be-found/ 0x800CCC0D The host 'send.xtra.co.nz' could not be found. Please verify that you have entered the server name correctly. Account: 'pop3.xtra.co.nz Mail Account', Server: 'send.xtra.co.nz', Protocol: SMTP, Port: 465, Secure (SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D To resolve Check that webpages are loading by opening Internet Explorer Try fixing the issue with Spark Broadband Assist. This program can be downloaded from the website and can help with a number of Internet and Outlook issues Check your settings in Outlook, particularly My Server Requires Authentication If you are using Microsoft Outlook 2002/XP or 2003, ensure you have Service Pack 3 installed This can checked by clicking Help, then About Microsoft Outlook Check the Microsoft Downloads website for updates to Office Delete or move any emails from the Outbox folder Disable any Anti-Virus or Firewalls and re-test send/receiving email Remove and re-create your email accountin Outlook Note: you will need to know your email Username and Password to set it up again Restart Outlook If you are still receiving error 0x800ccc0d after try

receive email, you see one of the following error messages. -The server could not be found. (Account:account name, POPserver:'mail', Error Number: 0x800ccc0d) - Task 'server name - Sending https://support.discountasp.net/kb/a302/i-get-an-error-0x800ccc0d-0x800ccc0f-when-sending-receiving-email-outlook-express-outlook.aspx and Receiving' reported error (0x800ccc0f): 'The connection to the server was interrupted. If https://secure.mediacatch.com/billing/knowledgebase/232/troubleshooting-outlook-express-error-0x800ccc0dore.html this problem continues, contact your server administrator or Internet service provider (ISP). The server responded: ? K' - Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account. account name, Server: 'server name', Protocol: POP3, Server Response: '+OK', Port: error 0x800ccc0d 110, Secure(SSL): N0, Error Number: 0x800ccc0f Assumption You have confirmed that your email settings in Outlook or Outlook Express are correct. Possible solution 1: You have a firewall. The firewall may be causing this error. Configure your firewall software to grant access to the Internet for the following files. For Outlook Express: Msimn.exe For Outlook: Outlook.exe By default, most e-mail clients have to have 0x800ccc0d error in outbound access on port 110 and inbound access on port 25. Possible solution 2: You have enabled Norton antivirus email feature. Please review this Symantec support article. Possible solution 3: Your ISP has blocked port 25 for outgoing mail. This is becoming quite common, so we also provide outgoing mail service on port 587. If you have ruled out anti-virus or firewall interference, try changing your SMTP setting from port 25 to 587. Article ID: 302, Created: November 18, 2008 at 7:05 PM, Modified: October 2, 2013 at 10:20 PM Was this article helpful? Yes No Thanks for your feedback... Share this articleFacebookGoogle+TwitterOther Social Networks × Share With OthersBlinkListBlogmarksdel.icio.usDiggDiigoFacebookFriendFeedGoogle+LinkedInNetvouzNewsVineRedditStumbleUponTumblrTwitterYahoo BookmarksCancelPrint Privacy policyHelp Desk Software powered by SmarterTrack 12.2 © 2003-2016 SmarterTools Inc. By using this site, you are accepting cookies to store user state and login information. × Forgot Login Trouble logging in? Simply enter your email address OR username in order to reset your password. For faster and more reliable delivery, add support@discountasp.net to your trusted senders list in your email software.

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SUPPORT ABOUT US Please Login or Register Knowledgebase Portal Home > Knowledgebase > Customer Support > E-mail > Troubleshooting Outlook Express Error 0x800CCC0D/E Troubleshooting Outlook Express Error 0x800CCC0D/E Symptom You may get one of the following error messages; * The connection to the server has failed. Account: 'mail.example.com', Server: 'mail.example.com', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E * The host 'mail.example.com' could not be found. Please verify that you have entered server name correctly. Account:'yourname', Server 'mail.example.com; protocol: POP3, Port:110'Secure(SSL):No, Socket Error:11001,Error Number 0x800CCC0D. Solution If you have not changed anything since the last time you checked / sent mail, do not adjust your settings simply close Outlook Express, reopen it and try again later. If this has not resolved your problem you need to check your Outlook Express settings, making sure that the POP3 and SMTP servers are as in the screenshots, and that your full user name and password are correct. Then test your connection by following this procedure. * Click the Start button then RUN type in cmd on (Windows NT/2000/XP) or Command (Windows 95/98/ME). This will open a new command prompt window, with white text on a black screen. * Type in the following exactly as it appears. You will not see what you are entering so take it slowly, and if you make a mistake, start again. telnet mail.example.com 110 and then click the Enter key on your keyboard. You will then be connected to the email server. * Type in USER followed by your email address e.g. USER john.doe@example.com and then click the Enter key. You will then get a message +OK Please enter your pass, with the PASS command * Type in PASS followed by your password e.g. PASS jodo0370 and click the Enter key. If it is correct, you wi

 

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