E-prime Error 10051
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Group STEP E-Primer About News Mission Statement History Regulatory Newsletter Archive Press Releases Media PST Team Careers Partners Partners Contact Us Contact Us Store | My Cart E-Prime Knowledge Base 4012 - INFO: Logitech QuickCam may cause conflict with PST drivers DetailThe QuickCam drivers have been known to cause problems with our devices and with many other peripheral devices. If you are experiencing runtime error 10051 "An error occurred
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while attempting to open the device" and the Logitech QuickCam has ever been used on that computer, the QuickCam may be the cause of the problem.IMPORTANT: This error may also be caused by attempting to use port communications or the SRBox on a 64-bit machine with an older version of E-Prime. To check if you have a 64-bit operating system, please see this article: http://support.microsoft.com/kb/827218. To see 64-bit operating system support for your version of E-Prime, please see this article: FEATURE: Support for 64-bit Windows Operating Systems. To update to the latest version of E-Prime 2.0 that includes 64-bit operating system support, please access the download via the Download/E-Prime/E-Prime 2.0 Release Candidate links to the left. Make sure that you download and install the version that matches the license you purchased (i.e., E-Prime 2.0 Standard or E-Prime 2.0 Professional). In this image, notice that the Device Name contains unusual characters. These characters may be different for every machine and even particular instances of the same error.Please complete the following steps to attempt to remove the QuickCam from the machine.1. Remove any items related to the QuickCam through Windows Add or Remove Programs (XP) or Programs and Features (Vista and 7).2. Use the followi
Page... Reply JanV Junior Member Join Date: Feb 2011 Posts: 1 RB-834, E-Prime 2.0: run-time error 10051, Posted March 24th, 2011 #1 We tried to configure five RB-834s we ordered recently for use in e prime support E-Prime 2.0. After some fiddling about, we managed to get the experiment running on four
Eprime Error 11043
out of five computers. The problem (outlined below) persists, however, with one of the five machines. Specifications (all five machines): E-Prime 2.0 e prime errors Cedrus RB-834 Windows 7 Pro on Macbook Pro (dual boot) Problem: Run-time error 10051 Error: 0x00004a49 Message: Unable to open the SRBOX 0x00000005 This problem, which was also encountered with the other machines, could be solved http://www.pstnet.com/support/kb.asp?TopicID=4012 on four out of five computers by following these steps (with admin rights): 1. disconnect machine from the Internet (so as to prevent automatic driver installation), 2. uninstall and remove the PST serial driver as well as the relevant COM port driver, 3. plug out the SRBox, 4. reboot, 5. plug the SRBox back in, 6. run PST's SRBOX Driver for Windows XP/2000, 7. install the RBx30 driver manually. The SRBox then http://community.cedrus.com/showthread.php?t=1226 appeared under the heading Ports in the Device Manager. 8. reboot. After adjusting the port settings in E-Prime to match the Port indicated in the Device Manager, the SRBoxes worked in the other cases, but not for this one computer. Note: The port, baud and cps settings matched those specified in E-Prime. Any ideas? JanV View Public Profile Send a private message to JanV Find More Posts by JanV MonikaT Senior Member Join Date: Mar 2008 Posts: 1,279 Posted March 25th, 2011 #2 Thank you for contacting us directly regarding this issue. MonikaT View Public Profile Find More Posts by MonikaT Hisham Founder Join Date: Aug 2006 Location: San Pedro, CA Posts: 1,098 Posted March 29th, 2011 #3 Hi Jan, I just spoke with your colleague, but I'm posting an update here for the benefit of other forum visitors. As best as I could tell, the response pad's USB drivers are installed correctly. However, the PST drivers are not. The attached screen snapshot shows Windows' Device Manager: When the PST drivers are installed correctly, you will see two entries under the section Other devices, as shown on the left. On your colleague's computer, there is only one entry, and it has a tiny question mark icon overlaying it, which indicates that it's not inst
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