Connection 10060 Error
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the presence of firewall or anti-virus software on the local computer or network connection. Either can block the ports needed to make a successful FTP connection to the remote server. For a regular FTP session, either http://help.globalscape.com/help/cuteftp8/Socket_errors_10060_10061_10064_10065.htm disable the firewall or anti-virus software or configure them to allow CuteFTP to establish an FTP session over ports 20 and 21. Consult the documentation or help file for your specific firewall or antivirus software product for instructions. Usually the manufacturer of the device or software will also have specific instructions available on their Web site. If you continue to receive the same error after insuring ports 20 and 21 are open, contact error 10060 the administrator of the site you are trying to connect to. For more error code information, refer to Knowledge Base article 10140 at http://kb.globalscape.com. WSAETIMEDOUT (10060) 10060 is a connection-timeout error that usually appears when the client does not receive a response from the server for a specific command. This error often occurs when you try to connect in PASV mode to a server that prefers PORT for data connections. If you see an connection error 10060 error log similar to the one below, in the Site Properties of the problem site, click the Type tab, then change the Data Connection Type to Use PORT. COMMAND:> PASV 227 Entering Passive Mode (xxx,xx,xxx,xx,x,xxx). COMMAND:> LIST STATUS:> Connecting ftp data socket xxx.xx.xxx.xx:xxxx... ERROR:> Can't connect to remote server. Socket error = #10060. ERROR:> Failed to establish data socket. If you still receive a 10060 error, the server may be trying to send a listing for a very large directory (with many thousands of files) causing the client to time-out while waiting. Try increasing the time-out value in the Global Options dialog box (Tools > Global Options > Transfer > Reconnect and resume in [ n ] seconds if nothing received ) to a higher value, such as 45 or 60 seconds. The connection fails due to an error or timeout. Verify that the destination IP address is correct. Increase the connection timeout threshold under Global Settings > Connection. Switch to the opposite data connection type (PASV or PORT) under Site Settings > Type tab. Verify that the problem is not local by trying to connect to an alternate server. If a server name was used, verify it resolves to the correct address. If using a local server table for server name resolution, check to see that it doesn