Error 1402 Hkey_local_machine32 Software
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Error 1402 Office 2016
for Windows Vista/Seven/Win2K8-Server Users Microsoft Windows users will find the following short tutorial useful for solving the 'How to fix 'Error 1402. Could not open http://answers.microsoft.com/en-us/windows/forum/windows_vista-update/error-1402-could-not-open-key/8c7253cc-d703-4551-9cda-db22c9fd76e7 key: UNKNOWN...' problem which is becoming prevalent in online forum postings. Please use this information at your own discretion. A Quick Overview When installing or un-installing Microsoft Windows component technologies on Windows Vista/Seven/Win2K8-Server (or newer) you may encounter a message box similar to "Error 1402. Could not open key: UNKNOWN\Components\C9AE13788D0B61F80AF18C3B9B1A1EE8\...", This long number is http://www.okino.com/conv/changing_windows_registry_permissions.htm not an "address" as many believe but rather a registry parent container key name (as a GUID) and its child name (as a GUID). The last "\" character separates the two parent/child GUIDs. This is not related to Okino software, but rather to components which are usually provided by Microsoft Corp. The following tutorial will outline our own personal experiences at Okino Computer Graphics of dealing with this problem. We have seen this problem posted in many forums but the simple solution we outline below which has not been properly documented as we have done so here. Windows Vista/Seven/2K8: How to fix 'Error 1402. Could not open key: UNKNOWN...' The error is generally caused by insufficient or incorrect permissions on the named registry keys, or parent container of such registry keys. For Okino, it occurred on multiple occasions after upgrading some of our machines from Windows 2K3 to 2K8 server or from XP to Windows 7, and then upgrading/re-installing
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