Error 1607 Palm Desktop
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to install Palm Desktop for Dana software on a Windows computer, the following message appears, and the installation fails: Error 1607: Unable to install InstallShield Scripting Runtime The installer generates the error because the InstallScript engine fails to respond properly. Resolution: 1) Reboot the computer, and try installing the Palm Desktop Software for Dana again. If the problem still exists, continue to step two. 2) Download and install the http://www.geekstogo.com/forum/topic/11145-error-1607-on-palm-desktop-software-install/ latest Windows Installer for your operating system from Microsoft’s website. 3) Try installing Palm Desktop for Dana. If the installation fails, continue with step 4. 4) Register the InstallShield Scripting Runtime engine file manually on the machine. To do this, click StartàRun and paste the following command into the Open box and http://support.renlearn.com/techkb/techkb/5146342e.asp click [OK]: "C:\Program Files\Common Files\InstallShield\Driver\7\Intel 32\IDriver.exe" /REGSERVER 5) Try installing Palm Desktop for Dana. If the installation fails, continue with step 6. 6) Register the file Msiexec.exe manually on the machine. To do this, click StartàRun and paste the following command into the Open box and click [OK]: Windows 98: C:\Windows\System\Msiexec.exe /REGSERVER Windows 2000: C:\Winnt\System32\Msiexec.exe /REGSERVER Windows XP: C:\Windows\System32\Msiexec.exe /REGSERVER 7) Try installing Palm Desktop for Dana. NOTE: If the steps above do not resolve your issue, you can also go to InstallShield website for more information on this error: http://consumer.installshield.com/kb.asp?id=Q108340. Keywords: 5146342, ZKBAlphaSmart Dana is a trademark of Renaissance Learning, Inc. and its subsidiaries, registered, common law, or pending registration in the United States and other countries. New Search © Renaissance Learning. All Rights Reserved. | Privacy Policy | Terms of Use | Site Map © Renaissance Learning. All Rights Reserved. | Privacy Policy | Terms of Use | Site Map
Not open for further replies. Ooooh Newbie Messages: 2 Likes Received: 0 Trophy Points: 1 I've downloaded the palm desktop software for my palm Vx to a default download folder but when I try to install http://forum.brighthand.com/threads/unable-to-install-palm-s-w-on-xp-help.48829/ in on my XP PC it gives me the following installShield error: "1607: Unable to install InstallShield Scripting Runtime." How can I fix this issue? Many thanks in advance. Terry Ooooh, Jul 8, 2003 #1 biglig Mobile Deity Messages: http://www.dagondesign.com/articles/how-to-install-palm-desktop-on-windows-xp-64/comment-page-1/ 2,160 Likes Received: 0 Trophy Points: 188 Are you using an account with administrator rights to install the software? (The Shadow) has none of Doc (Savage)\'s desire to reform criminals. He stops the criminals\' careers by puttlng huge holes error 1607 in them from his two .45 automatics. Philip Jos? Farmer Doc Savage - His Apocalyptic Life biglig, Jul 8, 2003 #2 Ooooh Newbie Messages: 2 Likes Received: 0 Trophy Points: 1 Yes, I'm the administrator. Ooooh, Jul 8, 2003 #3 peade0 Mobile Enthusiast Messages: 14 Likes Received: 0 Trophy Points: 1 I've got exactly the same error in win2k I've also got a veriation of this error where it allows you to install the palm desktop but when you error 1607 palm press the hot-sync button, you get the hardware install sheild. the sheild goes about halfway and they won't allow you to click the nexy button any more. I didn't manage to fix it once by doing a full manual install of win2k (we use win2k on our site) And yes I am admin on the PCs in question. I've even tried logging in using the administrator login peade0, Jul 8, 2003 #4 BAB2000 An "Olde Moderator" #2 Super Moderator Messages: 13,427 Likes Received: 139 Trophy Points: 258 This link to Palm support may assist both of your problems. In case the link does work correctly, the info is; What to do if you get the error message 1607 error : Unable to Install Installshield Scripting Runtime Upon installing Palm? Desktop Software, the following error message occurs: "1607 ERROR : UNABLE TO INSTALL INSTALLSHIELD SCRIPTING RUNTIME" Some known causes for this error are as follows: On Microsoft? Windows? XP, there is a known issue with the Microsoft Windows 'INSTALLER SERVICE' that affects all MSI-based setups. This error results when an MSI-based setup is run from a virtual drive created via the 'SUBST' command. The file 'IDRIVER.EXE' is not registered properly. Permissions on the \INSTALLER Folder are insufficient. Older version of INSTALLSHIELD developer is being used. The file 'MSIEXEC.EXE' is not registered properly. An older version of the MSI engine has been installed from a network drive that is n
me for more information. Updated Tuesday, March 14th, 2006 at 8:20pm How to install Palm Desktop on Windows XP 64 If you use the 64 bit version of Windows, and have a Palm handheld, you probably already know that Palm does not support this setup. Palm has no immediate plans to support the 64 bit version of Windows, and there are no drivers that will work for the devices. The good news is that you can still use your device by hotsyncing with WiFi or Bluetooth. The bad news is that you cannot install the Palm Desktop software. At least not without a simple work-around. There is another method for this floating around the internet, but I (and several others) have had very limited success. After trying quite a few different things, I came up with the method below. It works perfect for me every time, unlike the other method out there. UPDATE #1: The newer versions of the Palm Desktop software seem to install properly on XP 64 with no issues, so try that first before you follow the steps below. UPDATE #2: I no longer use the Palm Desktop software, and while I will keep this article up for reference, I will no longer be updating it. Instructions 1) Start > Run > msiexec /unregister 2) In regedit, find the following key: HKEY_LOCAL_MACHINE\ SOFTWARE\Microsoft\Windows\CurrentVersion\Installer 3) Change MsiExecCA64 From this: C:\WINDOWS\system32\msiexec.exe To this: C:\WINDOWS\SysWOW64\msiexec.exe (This assumes a default Windows directory. Change to reflect your configuration if needed.) 4) Restart the Windows Installer service (Control Panel > Administrative Tools > Services) 5) Install Palm Desktop! To go back to the previous settings, just reverse the change made in the registry, and stop/start the service again. You can also set it back to normal by re-registering the installer: Start > Run > msiexec /unregister Start > Run > msiexec /register Conclusion I cannot claim any responsibility if you make a mistake and corrupt your system. To play it safe, make sure you have system restore enabled, so you can easily go back if there is a problem. Let me know how it works for you! Topic: Miscellaneous | RSS Feed Jump to Comments While the