error 1721 sophos
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Mcafee Error 1721
2015 4 people found this helpful Available in: English | Español | Italiano | 日本語 | Français | Deutsch Issue The installation or un-installation of Sophos Anti-Virus fails with the following error: Sophos Anti-Virus -- Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. First seen in Sophos Anti Virus 9.7 Cause sophos error 1721 fix utility Files relating to Sophos Web Protection have been deletedmanuallyor as part of a script. N.B The filename may vary depending on the version of Sophos Anti-Virus being uninstalled, it could also error with the file swi_service.exe. Checking the Sophos Anti Virus Install log found in the location C:\Windows\Temp will show the below error; MSI (s) (E4:70) [10:29:12:453]: Product: Sophos Anti-Virus -- Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SwiService_dereg.11DACB83_28A7_4FA6_AF5B_C006E340C101, location: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\, command: "C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe" /unregisterService or Sophos Anti-Virus -- Error 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SwiConfig_cleanup.11DACB83_28A7_4FA6_AF5B_C006E340C101, location: C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\, command: "C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_config.exe" /cleanup If a Process Monitor is run the log will show; msiexec.exe QueryOpen C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_config.exe NAME NOT FOUND NT AUTHORITY\SYSTEM What To Do The installer is trying to run a clean up on the Sophos Web Intelligence as tfor Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive error 1721 windows 7 Real-Time Help Create a Freelance Project Hire for a Full Time
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Careers Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > Unable to uninstall Sophos Endpoint Security and control Want to Advertise Here? Solved Unable to https://community.sophos.com/kb/pl-pl/117014 uninstall Sophos Endpoint Security and control Posted on 2012-08-08 Anti-Virus Apps Windows Server 2008 1 Verified Solution 8 Comments 4,928 Views Last Modified: 2015-01-15 Hi, we are having problems with uninstalling sophos AV. When we go to uninstall the software we receive an error: Product: Sophos Anti-Virus -- Error 1721.There is a problem with this Windows Installer https://www.experts-exchange.com/questions/27821645/Unable-to-uninstall-Sophos-Endpoint-Security-and-control.html package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: UninstallDriverFiles64OnUpdate, location: C:\Windows\SysWOW64\, command: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\NATIVE.EXE /lhu "C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVONACCESSDRIV.INF" We added these 2 files to the required locations and we then receive the error code 1722. We have tried re-installing the software but this also fails on the same error code. Please let me know if you need any further details. Thanks. 0 Question by:Kenzii Facebook Twitter LinkedIn Google Best Solution byKenzii managed to find a VBS script that uninstalled this software and resolved the issue. Go to Solution 8 Comments LVL 5 Overall: Level 5 Anti-Virus Apps 1 Message Expert Comment by:mrfixit222012-08-09 Her is what Sophos says to do : The installer is trying to run a clean up on the Sophos Web Intelligence as this does not exist on the machine the file needs to be copied to this folder location before uninstalling. Locate the file swi_config.exe or swi_serviDriverDoc WinSweeper SupersonicPC FileViewPro About Support Contact Errors Troubleshooting › Runtime Errors › Sophos Ltd. › Sophos Antivirus › Error 1721 How To Fix Sophos Antivirus Error 1721 Error Number: Error 1721 Error Name:Sophos Antivirus Error 1721 Error Description: http://www.solvusoft.com/en/errors/runtime-errors/sophos-ltd/sophos-antivirus/1721-sophos-antivirus-error-1721/ Error 1721: Sophos Antivirus has encountered a problem and needs to close. We are sorry for the inconvenience. Developer:Sophos Ltd. Software:Sophos Antivirus Applies to:Windows XP, Vista, 7, 8 Download NowWinThruster 2015 - Scan your PC for computer errors. Compatible with Windows 10, 8, 7, Vista, XP and 2000 Symptoms of Error 1721 "Error 1721" appears and crashes the active program window. Your PC frequently crashes with error 1721 Error 1721 when running the same program. “Sophos Antivirus Error 1721” is displayed. Windows runs sluggishly and responds slowly to mouse or keyboard input. Your computer periodically “freezes” for a few seconds at a time. These 1721 error messages can appear during program installation, while a Sophos Ltd.-related software program (eg. Sophos Antivirus) is running, during Windows startup or shutdown, or even during the installation of sophos error 1721 the Windows operating system. Keeping track of when and where your 1721 error occurs is a critical piece of information in troubleshooting the problem. Causes of Error 1721 Corrupt download or incomplete installation of Sophos Antivirus software. Corruption in Windows registry from a recent Sophos Antivirus-related software change (install or uninstall). Virus or malware infection that has corrupted Windows system files or Sophos Antivirus-related program files. Another program maliciously or mistakenly deleted Sophos Antivirus-related files. Runtime Errors such as “Error 1721” can be caused by a variety of factors, so it is important that you troubleshoot each of the possible causes to prevent it from recurring. Runtime Errors Knowledgebase Article ID: 129939 Article Author: Jay Geater Last Updated: 18-07-2016 Popularity: star rating here Download NowError Fix Learn More Tweet Recommendation: Scan your PC for computer errors. How To Fix Sophos Antivirus Error 1721 Below is a list of troubleshooting steps to resolve your Error 1721 problems. These troubleshooting steps get progressively more difficult and time consuming, so we strongly recommend attempting them in ascending order to avoid unnecessary time and effort. Please Note: Click the [ ] image to expand the troubleshooting instructions for each step b