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an interesting error: The above comes up when trying to install Cisco VPN Client 5.0.07.0410 on Windows XP SP3 (so far). I didn't have this issue on Windows 7 SP1. To get rid of the error message download Fix.mst http://adriank.org/cisco-vpn-client-5-0-07-0410-error-1720-there-is-a-problem-with-this-windows-installer-package/ file and run the .msi against it: MS DOS START /WAIT MSIEXEC.EXE /I vpnclient_setup.msi TRANSFORMS=Fix.mst /QUIET 1 START /WAIT MSIEXEC.EXE /I vpnclient_setup.msi TRANSFORMS=Fix.mst /QUIET Quick screenshots showing what has been done in the .mst to fix the issue: Enjoy! Share this post on:LinkedInTwitterFacebookGoogleRedditEmailPrintLike this:Like Loading... This entry was posted in Cisco, Support and tagged 5.0.07.0410, cisco, error 1720, vpn client, vpnclient_setup.msi on October 16, 2012 by Adrian Kielbowicz. Post navigation ← Cisco error 1721 ASA 5505 - Compatibile CF/RAM Upgrade Modules Well, what do you know! I’m a VCP… 5! → 30 thoughts on “Cisco VPN Client 5.0.07.0410: Error 1720. There is a problem with this Windows Installer package.” Fred March 6, 2013 at 12:48 PM Thank You Very very very Much Adrian Kielbowicz Post authorMarch 9, 2013 at 2:13 PM Hey no worries, I'm glad it is working for you! JB. March 27, 2013 at 2:32 error 1721 windows PM Amazing. Thank you! eileen March 27, 2013 at 4:01 PM thank you for this! i was FINALLY able to install the program and get to work! any thoughts or insight into why this is necessary? apparently i'm the only person in my entire company who had this issue… Adrian Kielbowicz Post authorMarch 28, 2013 at 9:36 PM To be honest I don't think there is any reasonable explanation why this is happening… or at least I couldn't find one. One for Cisco support to answer I guess. Holmz April 25, 2013 at 4:29 AM Tried your fix.mst file but having trouble runnning it in command prompt with fix.mst placed in the extracted unzipped cisco folder on desktop. just went to command prompt and to that desktop directory and ran your START /WAIT MSIEXEC.EXE /I vpnclient_setup.msi TRANSFORMS=Fix.mst /QUIET in the command prompt. Am i missing a step? I also tried through Orca editing which didnt work . Please advise Adrian Kielbowicz Post authorApril 25, 2013 at 7:04 AM Hi Holmz, .mst file was generated in Orca so no need to edit it anymore, you simply have to run it against the .msi to apply the settings. Are both .msi and .mst files in the same directory? If not them you will need to provide full p