Internal Error Updater.api Acrobat
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Reader X Issue When you try to install Adobe Reader, the installer returns the following error message:"Internal error 2753 is not marked for installation error 2753 Updater.api_NON_OPT" or a version of this error message, error 2753 the file 'acrosup64.dll' is not marked for installation and then quits.You sometimes also see the error message during the process of removing a previous version
Internal Error 2753 Windows 7
of Adobe Reader. Solutions Solution 1: Remove all previous versions of Acrobat and Adobe Reader using Add/Remove programs. From the Control Panel, choose Add/Remove programs. Select
Error 2753 The File Rdrservicesupdater Exe Is Not Marked For Installation
the most recent version of Acrobat or Adobe Reader in the list and click Remove. When prompted, confirm that you want to remove the application. Repeat these steps until there are no more Acrobat or Reader entries in the list. Restart the computer. If the Add/Remove Programs control panel does not let you remove internal error 2753 windows 10 the application, try to repair the Reader installation by reinstalling the same Reader version first. Solution 2: Remove the Acrobat or Reader Windows Installer registry keys. Disclaimer: The Windows registry contains information critical to your computer and applications. Adobe does not provide support for problems that arise from improper modification of the registry. Adobe recommends that you have experience editing system files before you modify the registry. Make sure to back up the registry before modifying it. For more information on the Windows Registry Editor, see your Windows User Guide or contact Microsoft Technical Support.Important: Verify that the correct registry key is selected. When viewing a path of HKEY_CLASSES_ROOT\Installer\Features\68AB67CA330100007706000000000030, make sure that only the 68AB67CA330100007706000000000030 is selected. If the name does not match exactly, do not select the item. Choose Start > Run. In the Open box, type regedit and then click OK. In the Registry Editor, select the appropriate Acrobat registry keyFor Reader 8.0.0, remove:32-bit Windows HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\68AB67CA7DA73301B7448A0000000020HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\68AB67CA7DA73301B7448A0000000020HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-518\Products\68AB67CA7DA73301B7448A0000000020HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{AC76BA86-7AD7-1033-7B44-A80000000002}HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe Reader64-bit Wind
to Tech Support Guy, we highly recommend that you visit our Guide for New Members. TRYING TO UNINSTALL ADOBE 8.0 AND OTHERS: Internal error 2753. Updater.api-NON-OPT Discussion in 'Earlier Versions of
Error 2753 Adobe Shockwave
Windows' started by pb3046, May 24, 2007. Thread Status: Not open for further replies. Page adobe reader cleanup tool 1 of 2 1 2 Next > Advertisement pb3046 Thread Starter Joined: Apr 26, 2007 Messages: 33 I am having problems acrobat reader uninstalling from the Add/Remove Programs. I get this error message, then fatal error. Adobe Acrobat 8.0 is showing 151 MB, and I have deleted the files manually. When I google this error code, I cannot find https://helpx.adobe.com/acrobat/kb/error-internal-error-2753-install.html anywhere that this code comes up with updater.api-NON-OPT. I had trouble removing Paper Port 9.0 before and the error message came up as msi script too old or something like that. I used the disk to repair it, but it still is not correct. I need to take it off because any disk I put in to install something, it tries to install Paper Port. Also I put on Advanced Installer by mistake https://forums.techguy.org/threads/trying-to-uninstall-adobe-8-0-and-others-internal-error-2753-updater-api-non-opt.576873/ and I get the same message as Adobe above when I try to remove it. Can anyone help? I do run Eusing registry cleaner and Ccleaner regularly. pb3046, May 24, 2007 #1 Sponsor Blue Zee Joined: May 18, 2007 Messages: 1,759 In the plug_ins folder of Adobe, there is a file called "updater.api", no quotes. Rename it to "updater.old" without the quotes, restart the system and test. Are you running Win9x or XP? Adobe Reader 8 doesn't support Win9x... Zee Blue Zee, May 25, 2007 #2 Blue Zee Joined: May 18, 2007 Messages: 1,759 You can also search your system for "updater.api" and rename it. Blue Zee, May 25, 2007 #3 MK07 Joined: Aug 27, 2007 Messages: 3 I , also, am trying to uninstall Adobe Reader 8.0. Through Add/Remove Programs I receive this message: Internal Error 2753 Updater.api_NON_OPT; then fatal error during installation. The updater file is in a cabinet which doesn't allow me to change the name to (.old). I really need a version of Adobe Reader. Can anyone help me? MK07, Sep 4, 2007 #4 Blue Zee Joined: May 18, 2007 Messages: 1,759 Have you tried reinstalling on top and then uninstalling? Blue Zee, Sep 4, 2007 #5 pb3046 Thread Starter Joined: Apr 26, 2007 Messa
Installation keeps referring to an old installed acrobat program Discussion in 'Software' started by thehawk70, Nov 16, 2008. thehawk70 Guest I'm trying to reinstall Adobe Acrobat after getting my PC fixed. Thought I might as well http://forums.majorgeeks.com/index.php?threads/acrobat-installation-keeps-referring-to-an-old-installed-acrobat-program.174396/ upgrade so it's Acrobat 9 Pro I'm trying to install. Each time I try I keep getting a message that there's an original program, Acrobat 8 installed but I'm d....d if I can find it! Then I get https://support.microsoft.com/en-us/kb/2000547 a message;"Error 1606 - Could not access network location\startup which I seem to have resolved only to get another new message; "Internal Error 2753 - updater.api" thehawk70, Nov 16, 2008 #1 usafveteran MajorGeek I suggest using the error 2753 Windows Installer CleanUp Utility. Let us know whether that helped. usafveteran, Nov 16, 2008 #2 thehawk70 Guest usafveteran said: ↑ I suggest using the Windows Installer CleanUp Utility. Let us know whether that helped.Click to expand... I was really hoping it would be that simple but no such luck! Now getting message "Internal Error 2753 - update.api" ?? Thanks for the idea though,,,can't do any harm anyways?: thehawk70, Nov 16, 2008 #3 plodr Major Geek is not marked Super Extraordinaire Have you run CCleaner to clean out any Acrobat 8 remnants in the registry? plodr, Nov 17, 2008 #4 peterotooled Private E-2 Get a good registry cleaner app fom MG and run it. Then try again. If you are confident of your abilities, go into the registry, back it up by exporting, and look for entries labeled Adobe in the software sections of HKLM and HKCU. peterotooled, Nov 17, 2008 #5 peterotooled Private E-2 Get a good registry cleaner app fom MG and run it. Then try again. If you are confident of your abilities, go into the registry, back it up by exporting, and look for entries labeled Adobe in the software sections of HKLM and HKCU. Find the entry labeled "Reader", open it and see whether there is a folder under it named with the number you had, but do not have any more. If there is, delete it. This will remove all the entries relating to the old reader. Then, install the new one. DON'T forget to back up the registry!! I would also get Revo Uninstaller to avoid this problem in the future. It's free and it works perfectly. I have not had a single problem with it in three years. Good Luck Pete peterotooled, Nov 17, 2008 #6 (You must log in or sign up to reply here.)
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