Outlook Error 421 Cannot Connect To Smt
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421 Cannot Connect To Smtp Server Connect Error 10060
topic. Brian Beebe Newbie Posts: 3 Avast 5 - Blocks Microsoft Outlook 2010 421 cannot connect to smtp server connect error 10061 from Sending emails « on: August 26, 2010, 10:28:18 PM » I am using Windows 7 Home Premium (64 definition of test mail bit)Intel i7 860 " 2.80ghz, 16gb ram Avast 5.0.595 version 100826-1 (Full Version)2010 - Microsoft Office - Outlook `I just loaded Microsoft Office 2010 with Outlook and setup my email information as http://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_other/send-test-e-mail-message-the-server-responded-421/ec1c90f3-414f-4e75-bbda-0b67dc5159ce per the old computer - all works finr until I try to send an emailI can receive emails but when I send then they remain in the OUT box and an error code is as followsTask 'brianbeebe@shaw.ca - Sending' reported error (0x800CCC67) : ' The server responded: 421 Cannot connect to SMTP server 24.71.223.43 (24.71.223.43:587), connect error 10060'I contact Shaw Cable our Internet Provider and https://forum.avast.com/index.php?topic=63222.0 worked with them If we disable AVAST I can send & receive emails okay.When we turn Avast ON I can not send any emails (but can still receive them)After setting up Outlook an AVAST notice box appeared on the screen asking to turn off the SSL- but Outlook did not have a check box to turn off this SSLPosts this message**************************************************AVAST has detected a secure connection from your mail program (Process Outlook.exe) to the SMTp server ##.##.###.##.This type of connection cannot be checked for viruses. Please disable the SSL/TLS in your mail client so that the mail scanner can scan your mail. The mail scanner will provide the SSl/TLS security itself.***************************************************If you go into the Outlook --Change Account -- Internet Email Setting --Advanced -- it indicates the following:Server Port Numbers:Incoming server (POP3): 110 [use Defaults](Check Box) This server requires an encrypted connection (SSL) -- Comment-This check box was left uncheckedOutgoing server (SMTP): 25Use the following type of encryptrd connection: NONE, SSL, TLS, AUTO --Comment I left "NONE" slectedSo I closed the Avast Notice box and have not seen it again - but now I can not send emailsHelp - Need advice
here for a quick overview of the site Help Center Detailed answers to any questions you might have Meta Discuss the workings http://superuser.com/questions/404643/outlook-send-test-e-mail-message-the-server-responded-421-cannot-establish-ss and policies of this site About Us Learn more about Stack Overflow the company Business Learn more about hiring developers or posting ads with us Super User Questions Tags Users Badges Unanswered Ask Question _ Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute: Sign up Here's how it error 421 works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to the top Outlook: Send test e-mail message: The server responded: 421 Cannot establish SSL up vote 1 down vote favorite I create account in Outlook. Account Type: POP3 When I run test account settings, log in onto incoming mail server POP3 successfully. But 421 cannot connect for send test e-mail message i get error: Send test e-mail message: The server responded: 421 Cannot establish SSL What is solution for this problem. microsoft-outlook user-accounts pop3 share|improve this question asked Mar 25 '12 at 17:45 ivan 108116 2 Disable SSL in the send-side configuration of the account. Or, better, change the port to the correct SMTPS port (secure submission) for the server. –David Schwartz Mar 25 '12 at 19:52 add a comment| 2 Answers 2 active oldest votes up vote 1 down vote First of all you need to make sure the mail server supports SSL for SMTP. And if it does, you also need to know on which port. The default port in Outlook for SMTP is 25, but in Google for example SSL is supported on port 465. Also your mail server might support other security protocols for SMTP, like TLS. Again Google establishes TLS connection on port 587. So really, you need to go your mail provider support and obtain this information from them. You can't really guess what combination of protocols and ports they a