An Unknown Error 5002
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can not post a blank message. Please type your message and try again. This discussion is locked SuePy Level 1 (2 points) Q: Error 5002 Every time I try to buy something on iTunes I get unknown error 5002 itunes this message:**Could not purchase "Silent Night" an unknown error occurred (5002)There was an error unknown error 5002 itunes store in the iTunes store please try again later**HELP PC Posted on Dec 6, 2007 7:33 AM I have this question
Unknown Error 5002 Mac
too Close Q: Error 5002 All replies Helpful answers Page 1 of 4 last Next by varsityhero, varsityhero Dec 6, 2007 7:47 AM in response to SuePy Level 1 (0 points) Dec 6, 2007
Itunes Unknown Error 5002 When Signing In
7:47 AM in response to SuePy I am also getting the same error when I am trying to purchase music.I already made a post on this and you can read it here: http://discussions.apple.com/thread.jspa?threadID=1278610&tstart=0It seems as we are not the only ones having this issue, so don't feel alone. Helpful (0) Reply options Link to this post by SuePy, SuePy Dec 6, 2007 2:04 PM in response to sims freeplay server error 5002 SuePy Level 1 (2 points) Dec 6, 2007 2:04 PM in response to SuePy I have contacted Apple and will post when they reply!! Helpful (0) Reply options Link to this post by Deucey, Deucey Dec 6, 2007 7:19 PM in response to SuePy Level 1 (0 points) Dec 6, 2007 7:19 PM in response to SuePy This is about send me over the edge...has anyone heard from Apple as to what their problem is. Just seems we are all confirming that we are having the same problem and no one fix works for all. I have tried the repairing itunes, turning off the firewall, changing the 1-click pref, etc. and nothing is working for me. Helpful (0) Reply options Link to this post by nolagreen, nolagreen Dec 6, 2007 8:38 PM in response to SuePy Level 1 (0 points) Dec 6, 2007 8:38 PM in response to SuePy More of same. I was able to purchase music 6 days ago but now get the 5002 error message. Downloaded/installed Itunes 7.5 and it did not help. Helpful (0) Reply options Link to this post by clarenceparks, clarenceparks Dec 7, 2007 9:49 AM in response to nolagreen Level 1 (0 points)
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Itunes Error 5002 When Purchasing
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Windows tigerNT Applications, iBest September 27, 2009 How to Take Screenshot on Mac, iPhone or iPad tigerNT Mac OS X, OS X Lion, Tips & Tricks October 14, 2009 How to move files from one folder to another (not copy) tigerNT Mac http://www.adeepbite.com/an-unknown-error-occurred-itunes-error-5002/ OS X, Mac OS X, Tips & Tricks October 14, 2009 Quick way to put your Mac computer into sleep tigerNT Mac OS X, Tips & Tricks October 14, 2009 An arm and a leg for an iPhone? andre iPhone, iReview November http://www.macworld.com/article/1135744/iphoneapp5002error.html 16, 2009 adeepbite.com Navigation Home Tips iBest iReview iFix Search Home Tips iBest iReview iFix Search An Unknown Error Occurred - iTunes Error 5002 In Tips & Tricks by andreNovember 13, 20120 Comments “It just works”, or so Apple claims, or maybe error 5002 they weren’t referring to the iTunes store? Whatever the case, the darn thing doesn’t let me purchase any music from either of my computers. WTF? The Annoying iTunes 5002 Error I get error 5002, as usual a rather informative piece of information, so I started searching. To my disappointment none of the proposed solutions work and I appear not to be the only person with this problem. I am trying to buy something and I can’t, even though I have the financial means to do unknown error 5002 so, which in case of purchasing music doesn’t mean all that much. Think about it, a customer can’t complete a purchase because…? Troubleshooting didn’t solve anything, so I started a search for Apple support and to my surprise, you can’t call them about this issue, but they generously offer “Express Lane Support” meaning email, probably with lengthy email tag to answer simple questions, days of delays because of it and at the end a frustrated customer, me. Since when do retailers not want to talk to buying customers or offer them support? Is it just me or is there something seriously wrong with this picture? FF 24 hours I received one email, personalized yes, interesting yes, helpful? No. It basically states that there was a temporary issue with the iTunes store preventing me from purchasing which is resolved then referring me to a link on how to troubleshoot connection problems. Well, which one is it? A problem with the store or a connection problem on my side? I tried the purchase again, no such luck… In my mounting frustration I tweeted @apple, rather directly and to the point, mysteriously within 2 hours everything was resolved. Their wish list didn't work, apparently a vendor had updated their product causing my wish list purchase to fail. Deleting my wish list or purchasing items one at a time did the job. Ok, while that sounds believable, I do remember a similar problem years ago, and Apple can't fix that? How to Fix iTunes Error 5002? D
iPhones Blogs iPads Accessories Apps Audio Business Cameras Components Development software Displays E-readers Home Theater iOS iPhone Accessories iPad Accessories iPods OS X Printers Networking Productivity Software Smartwatches Storage Styluses iOS Central All about the iPhone, iPad, iPod touch, and App Store from the Apple experts. Home iOS Fix the 5002 error when updating apps Comments By Dan Frakes, Macworld Sep 25, 2008 11:46 AM For the past week or so, I’d been having a problem where I couldn’t update my iPhone apps from within iTunes. In the Applications screen, if I clicked on the [#] Updates Available link at the bottom of the window, I’d get an "unknown error" number 5002. (You know, 5002 is a very specific number for an “unknown” error. But I digress.) I would try again later, as instructed—many times, in fact—to no avail. Even more frustrating was that iTunes continued to keep track of how many apps needed updating. It started with five, then increased to 12, then to 18…until earlier today it said I had 26 updates available. All out of virtual reach. I'd tried to fix the problem by relaunching iTunes, logging out of and then back in to my iTunes account, and more, but nothing worked. Apple’s Support site provided no solutions. Finally I turned to the Web in general. A Google search turned up plenty of reports of the same error, which, for those affected, apparently pops up in either of two situations: when clicking on the Updates Available link, as it did for me; or, for those not using 1-Click purchasing, when accessing the iTunes shopping cart. Also, the issue seems to be limited to iTunes 8. Thankfully, I also found, in an Apple Discussions thread, a solution that worked for me: If you’ve got apps in your library, delete any that have just a black icon. This should solve the 5002 error and then you can download the deleted apps again for free. Sure enough, when I viewed the Applications screen in iTunes, I had five applications with a generic icon (shown to the right). I wrote down the names of the “generic” apps and then deleted each of them, choosing to move the app to the Trash if asked. Then I switched to the iTunes Store and repurchased each. (When you repurchase an app, iTunes doesn’t actually charge you; you get to download it again for free.) After performing this procedure, clicking on the [#] Updates Available link in iTunes worked as expected—no more 5002 error. I was able to view the list of apps needing updating and then download the updated versions. Related: iOS Apps iPhone Smartphones iOS You Might Like recommended for you Bugs & Fixes: Messy App Store update t