An Unknown Error Has Occurred 5002
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not post a blank message. Please type your message and try again. Marcus Cyganiak Level 1 (15 points) Q: Keep getting 5002 Error when trying to Sign In Hello,I created a new @me.com address today for a seperate Apple ID account. I am needing to sign into the iTunes Store, but unknown error 5002 itunes store I keep getting a response that says:"We could not complete your iTunes Store request. An unknown
Itunes Unknown Error 5002 When Signing In
error occurred (5002)."Any ideas as to what's going on here?I also took a screen cap of the issue:Thank you for the help!Marcus iMac, Mac OS
Itunes Unknown Error 5002 Purchasing
X (10.7), 27-inch, 3.4 GHz Intel Core i7 Posted on Jan 20, 2012 5:43 PM I have this question too Close Q: Keep getting 5002 Error when trying to Sign In All replies Helpful answers by Carolyn Samit, Carolyn Samit Jan
Itunes Store Error 5002
20, 2012 6:13 PM in response to Marcus Cyganiak Level 10 (122,437 points) Apple Music Jan 20, 2012 6:13 PM in response to Marcus Cyganiak Check out this article Marcus > Error 5002 in iTunes | MacFixIt - CNET Reviews Helpful (0) Reply options Link to this post by Marcus Cyganiak, Marcus Cyganiak Jan 20, 2012 6:41 PM in response to Carolyn Samit Level 1 (15 points) Jan 20, 2012 6:41 PM in response to Carolyn Samit Thank you for your response itunes error 5002 when purchasing Carolyn; however, that article does not fix my problem. I am getting this error when trying to sign into the iTunes Store on my Mac.I get the same problem when signing into the Store on the iPad or iPhone. I simply can't log in, but when I go to iCloud.com or the Apple ID login on Apple.com, it works.Marcus Helpful (0) Reply options Link to this post by Elconte, Elconte Jan 20, 2012 6:46 PM in response to Marcus Cyganiak Level 1 (0 points) Jan 20, 2012 6:46 PM in response to Marcus Cyganiak I'm having the same thing. Wonder what it is. Helpful (0) Reply options Link to this post by Marcus Cyganiak, Marcus Cyganiak Jan 20, 2012 6:54 PM in response to Elconte Level 1 (15 points) Jan 20, 2012 6:54 PM in response to Elconte An older Apple ID I use has no problems, it's just happening to a new one I created today. When did you create your account Elconte?Marcus Helpful (0) Reply options Link to this post by Elconte, Elconte Jan 20, 2012 7:03 PM in response to Marcus Cyganiak Level 1 (0 points) Jan 20, 2012 7:03 PM in response to Marcus Cyganiak Check it out. https://discussions.apple.com/thread/3172962?start=90&tstart=0 Helpful (0) Reply options Link to this post This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential is
Tips And Tricks If you've upgraded to iTunes version 8.x recently, you may have experienced a problem when trying to view items in your shopping cart, or agreeing itunes error 5002 when signing in to upgrade apps that you already have installed: We could not complete your itunes error 5002 apple music iTunes Store Request. An unknown error occurred (5002). That's really helpful… (Read more after the fold.) If you get itunes could not purchase an unknown error occurred 5002 the 5002 error attempting to browse your shopping cart, the favored solution is to go to iTunes Preferences, then the Store tab, and select "Buy and download using 1-Click" instead of "Buy https://discussions.apple.com/thread/3671116?start=0&tstart=0 using a shopping cart." (Clearing the items in your cart also seems to eliminate the error message.) Another (Mac OS X-specific) flavor of the 5002 arises if there are permission errors in or around the iTunes Music folder. According to a thread on the Apple Support Forum, the follow steps can fix the permissions problem: Log in using an administrator account. Locate your iTunes http://ismashphone.com/2009/06/how-to-fix-itunes-error-5002.html Music folder. If you are not sure where your iTunes Music folder is located, launch iTunes, open Preferences from the iTunes Menu and click Advanced. This will show you where the iTunes Music Folder is located. Select the iTunes Music folder. From the File menu, choose Get Info. Click the disclosure triangle to open the Ownership and Permissions section of the Info window. Set the permissions as follows (you may be prompted to enter an administrator account password): Owner: access Read & Write Group: access Read Only Others: access Read Only Click the "Apply to enclosed items" button. Close the Get Info window. If the error is generated by app update attempts, (carefully!) take the following steps, courtesy of WikiAnswers: 1. Back up Mobile Applications from /Users/myusername/Music/iTunes by dragging them to another disk -- simply moving them elsewhere on the same disk doesn't work, since iTunes keeps track of their location. Duplicating the folder would likely work too, if you haven't got anywhere else to copy them. 2. Once you have the Mobile Applications folder backed up, and have verified and reverified that you've got a copy and haven't simp
Windows tigerNT Applications, iBest September 27, 2009 How to Take Screenshot on Mac, iPhone or iPad tigerNT Mac OS X, OS X Lion, Tips & Tricks October 14, 2009 How to move http://www.adeepbite.com/an-unknown-error-occurred-itunes-error-5002/ files from one folder to another (not copy) tigerNT Mac OS X, Mac OS X, http://www.tonymacx86.com/threads/app-store-and-itunes-an-unknown-error-has-occurred.106013/ Tips & Tricks October 14, 2009 Quick way to put your Mac computer into sleep tigerNT Mac OS X, Tips & Tricks October 14, 2009 An arm and a leg for an iPhone? andre iPhone, iReview November 16, 2009 adeepbite.com Navigation Home Tips iBest iReview iFix Search Home Tips iBest iReview iFix Search An Unknown Error Occurred - iTunes error 5002 Error 5002 In Tips & Tricks by andreNovember 13, 20120 Comments “It just works”, or so Apple claims, or maybe they weren’t referring to the iTunes store? Whatever the case, the darn thing doesn’t let me purchase any music from either of my computers. WTF? The Annoying iTunes 5002 Error I get error 5002, as usual a rather informative piece of information, so I started searching. To my disappointment none of the proposed solutions work unknown error 5002 and I appear not to be the only person with this problem. I am trying to buy something and I can’t, even though I have the financial means to do so, which in case of purchasing music doesn’t mean all that much. Think about it, a customer can’t complete a purchase because…? Troubleshooting didn’t solve anything, so I started a search for Apple support and to my surprise, you can’t call them about this issue, but they generously offer “Express Lane Support” meaning email, probably with lengthy email tag to answer simple questions, days of delays because of it and at the end a frustrated customer, me. Since when do retailers not want to talk to buying customers or offer them support? Is it just me or is there something seriously wrong with this picture? FF 24 hours I received one email, personalized yes, interesting yes, helpful? No. It basically states that there was a temporary issue with the iTunes store preventing me from purchasing which is resolved then referring me to a link on how to troubleshoot connection problems. Well, which one is it? A problem with the store or a connection problem on my side? I tried the purchase again, no such luck… In my mounting frustration I tweeted @apple, rather directly and to the point, mysteriously within 2 hours everyth
2013. Tags: app store errors apple id errors itunes errors Page 1 of 2 1 2 Next > Cydonia22 Joined: Jul 19, 2013 Messages: 48 Mobo: GA-Z77X-UD5H CPU: Intel i7 3770k Graphics: GeForce 670 FTW 2 GB Mac: , Mobile Phone: Aug 6, 2013 at 1:21 AM #1 Cydonia22 Joined: Jul 19, 2013 Messages: 48 Mobo: GA-Z77X-UD5H CPU: Intel i7 3770k Graphics: GeForce 670 FTW 2 GB Mac: , Mobile Phone: I am able to sync my notes & calendars through iCloud and I have my Apple ID associated with my user account, but I cannot use iTunes or the App Store. When I try to buy/install an app from the App Store, I get small red text under my Apple ID that says "An unknown error has occurred". Clicking the "Store" menu, it looks like I'm signed in. (It gives me "Sign Out" and "View my account" with my apple ID showing afterwards as menu options) When I first launch iTunes, I get "An unknown error occurred (-50)." If I try to sign in from iTunes, I get "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes Store. Please try again later." I get the same error if I try to authenticate in any way with my Apple ID. (Authorize this computer for example) Thoughts? Are there any diagnostic tools I can run to give you a more comprehensive error log? Thanks in advance... June13 CustoMac Pro GA-Z77X-UD5H| i7 3770K| GeForce GTX 670 Cydonia22 Joined: Jul 19, 2013 Messages: 48 Mobo: GA-Z77X-UD5H CPU: Intel i7 3770k Graphics: GeForce 670 FTW 2 GB Mac: , Mobile Phone: Aug 6, 2013 at 3:31 AM #2 Cydonia22 Joined: Jul 19, 2013 Messages: 48 Mobo: GA-Z77X-UD5H CPU: Intel i7 3770k Graphics: GeForce 670 FTW 2 GB Mac: , Mobile Phone: Update: Adding the PCIRootUDI=1 flag did not resolve it either. My research so far indicated that it could be due to some check that Apple does based on the ethernet/MAC address to validate if it's an actual Apple device or not.. Any ideas? June13 CustoMac Pro GA-Z77X-UD5H| i7 3770K| GeForce GTX 670 bhays Joined: Jun 21, 2012 Messages: 14 Mobo: Gateway FX6801-03 CPU: Core i7 920 Graphics: Geforce GTX-260 Aug 10, 2013 at 2:56 PM #3 bhays Joined: Jun 21, 2012 Messages: 14 Mobo: Gateway FX6801-03 CPU: Core i7 920 Graphics: Geforce G