Exchange 2010 Error 5003
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a customer down… Situation Engineer reboots an Exchange 2010 server that is apart of a two node tbox error 5003 DAG, but when the server comes back online the MS Exchange Information
Event Id 5003 Exchange 2010 Vmware
Store service is stuck in the "Starting" phase within the Services MMC, and the Microsoft Exchange System
Exchange Information Store Service Stuck On Starting
Attendant will just not start. All other services are online. What gives? Environment Another pretty simple buildout, Exchange 2010 SP3UR6 running on top of Server 2008 R2 with all https://technet.microsoft.com/en-us/library/ff359686(v=exchg.140).aspx patches (security / hotfixes) that are available. Both servers are multiple-role (CAS/HUB/Mailbox) which also has a CAS array and a two node DAG. Two copies of each database in the environment. Troubleshooting The first thing I did was confirm that the only two services that were boinked at the time were the Information Store and System Attendant. Best https://exchangelab.wordpress.com/2014/08/25/fixing-information-store-error-2147221213-ectimeskew-exchange-2007-2010-2013-2/ way to actually check this is by running Test-ServiceHealth if you are running Exchange 2010 / 2013, which showed exactly that. When I looked in the Services MMC I did see the Exchange Information Store stuck in the starting state. I looked in the Event Viewer: Application logs to find this error: Log Name: ApplicationSource: MSExchangeISDate: 8/24/2014 11:51:29 PMEvent ID: 5003Task Category: GeneralLevel: ErrorKeywords: ClassicUser: N/AComputer: EXCH01.company.comDescription:Unable to initialize the Information Store service because the clocks on the client and server are skewed. This may be caused by a time change either on the client or on the server, and may require a restart of that computer. Verify that your domain is correctly configured and is currently online. The first thing I did was make sure the Windows Time service was properly pulling the right time source.. w32tm /query /source Since that looked proper (it was the PDC) I moved on and physically checked the time between the two Exchange servers, which looked fine. Confused, I decided to try a force sync of
Follow 43 Mentions12 Products Neal (Exclaimer) Sales & Marketing Manager GROUP SPONSORED BY EXCLAIMER See more RELATED PROJECTS Exchange to Office 365 migration We moved from an on-premises Exchange 2007 environment to Office 365's https://community.spiceworks.com/topic/388127-exchange-2010-information-store-not-starting-until-i-stop-the-topology-service Exchange offering. Lotus Notes Server Upgrade/Migration Upgraded Lotus Notes Server to most recent version and migrated users from old to new server. Hibryd Office 365 Deployment Hybrid deployment with AD Federation and SSO with a uniform experience for either on-premises or cloud users. TECHNOLOGY IN THIS DISCUSSION VMware ESXi Join the Community! Creating your account only takes a few minutes. Join Now SO I have checked a lot error 5003 of knowledge bases and most say its an RPC/firewall issue. but everything appears to be fine. Plus we used to be able to just reboot the server and exchange information store starts right up. now, it cannot start until I STOP the topology service. I get the error of 1753 saying there are no more endpoints available from the endpoint mapper. Any other thoughts? We have to always stop the Topology after a hulu error 5003 reboot then let the information store start, then start the 14 other services that are stopped when you stop the Topology service. Then the databases mount and all is fine. Reply Subscribe View Best Answer RELATED TOPICS: Exchange 2003 Information Store Not Starting Outlook "top of information store" Exchange 2003 Information store is corrupt 10 Replies Chipotle OP RJKY Sep 27, 2013 at 5:13 UTC Just a thought but have you tried putting the service on Automatic Delayed Start as opposed to Automatic? 0 Pimiento OP RKCincy Sep 27, 2013 at 5:15 UTC No, I will try that now... 0 Pimiento OP RKCincy Sep 27, 2013 at 6:58 UTC That did not work. upon reboot, the IS service never started. as soon as I stopped Topolgy service, then restarted Topology service, the IS service started immediately. here is the event: Log Name: Application Source: MSExchangeIS Date: 9/27/2013 1:20:54 PM Event ID: 5003 Task Category: General Level: Error Keywords: Classic User: N/A Computer: RKEXCHANGE2010.rippe.com Description: Unable to initialize the Information Store service because the clocks on the client and server are skewed. This may be caused by a time change either in the client or the server, and may require a reboot of that computer.