Error 505 5.7.1
delivery issues for error code 5.7.1 in Office 365 Applies To: Office 365 Admin, Less Applies To: Office 365 Admin , More... Which version do I have? More... Have you ever sent an email message in Outlook or Outlook Web app and received an Exchange NDR error message about why your email couldn't be sent? This topic will walk you through the steps of what to do if you get delivery status notification (DSN) error code 5.7.1 or Exchange NDR 5.7.1 in a non-delivery report (NDR). This information also applies to error codes 5.7.0 through 5.7.999 in Exchange Online and Office 365. There can be several causes for dsn error code 5.7.1, for which solutions are provided later in this topic. Email user help if you sent a message and then received Exchange NDR 5.7.1 or 5.7.0 through 5.7.999 There's reasons you might get these error messages. Generally, the error indicates that your organization has a security setting for emails that is preventing your message from reaching the recipient. It might be one of the following problems: You don’t have permission to send to the recipient. You don’t have permission to send to the distribution group or one of its subgroups. You don’t have permission to send email through an email server that’s between you and the recipient. Your message was routed to the wrong email server. Tips for fixing the problem that is causing DSN error code 5.7.1 or 5.7.0 through 5.7.999 Most of the time, you probably won't be able to fix this problem on your own. Either the recipient or the recipient’s email administrator has to update their email settings. However, here are a few things you can try. If the recipient is outside of your organization - Ask the recipient to ask their email administrator to set up the mailbox so that it accepts email from you. If you’re sending to an internal distribution group - You might not have permission to send to the group or to one of its subgroups. In this case, the NDR includes the names of the restricted groups that you don’t have permission to send to. Ask the owner of the restricted group to grant you permission to send messages to it. If you don’t know the group’s owner, you can find it by doing the following in either Outlook Web App or Outlook. Select the NDR 5.7.1 message. In Outlook Web App, choose the group name located in the To line. In Outlook, double-click the group name. In Outlook Web App, from the pop-up dialog box, choose Owner. In Outlook, choose Contact.
to Relay'? Home » » How to solve Exchange SMTP server error '5.7.1 Unable to Relay'? While using Outlook with Exchange server a user can have to face several kinds of errors. Most common among them are the SMTP errors. Common SMTP errors are 550 5.7.1 'Unable to Relay', error code 5.0.0, 5.7.1, or 5.7.3 etc. 501 5.7.1 is another error code that can occur if there are problems while relaying email through Exchange. Just like 550 5.7.1 it also indicates that the user email client failed to authenticate on the mail server. These error codes basically indicate Non-delivery report of https://support.office.com/en-us/article/Fix-email-delivery-issues-for-error-code-5-7-1-in-Office-365-da1ff375-f88f-4a3e-b81f-06cdb6ecae3c a mail or email relay issues. It can happen if the recipient doesn't allow relay, then the sender will not be able to reach or that the receiver domain is restricting the sender domain from relaying the message. Symptoms that indicate email relay issues: The Email delivery fails with error code 5.0.0, 5.7.1, or 5.7.3 If the number of domains increases then You starts facing troubles while sending mail http://recover-email.blogspot.com/2013/12/how-to-solve-exchange-smtp-server-error.html Your Exchange computer starts sending unsolicited commercial emails that appears in your mail queues. Also you can receive information from a remote domain that your Exchange computer sent an unsolicited commercial email to it. '550 5.7.1 Unable to Relay' code error: 550 5.7.1 Unable to Relay' code error generally occurs when the user tries to send emails outside his domain. Causes for the error: The outgoing mail server could not identify the sender. There are some issues while authenticating the sender on the server and thus restricting them to send emails. The receiver domain's recipient policy has imposed restrictions on the sender's domain / department. The Exchange Database is corrupt. Fix Exchange Errors & Restore All Mailboxes with Microsoft Exchange Recovery Software How to resolve the error '550 5.7.1 Unable to Relay' For Exchange 2003: If you have been using any CRM application such as SharePoint or Dynamics and facing the above error: "550 5.7.1 Unable to relay". In such case, you need to relay off the Exchange server 2007 by allowing application servers. You have to implement some relay restrictions on the virtual server. The application event log stores the error list that occurs in the Exchange environment. You can view the event
was sent from a server or domain that is currently listed as a high volume spam source by a reputable global black https://mailchannels.zendesk.com/hc/en-us/articles/202191674-Fixing-the-550-5-7-1-RBL-Sender-blocked-IP-or-domain-error list. How can I unblock my account as an end user? Encourage your service provider to ensure the server you use for email sending has been secured against outgoing spam and https://confluence.atlassian.com/jirakb/550-5-7-1-unable-to-relay-mail-from-exchange-server-143884327.html compromised email accounts. This problem may also occur if the owner of your domain name has been using the domain for spamming or fraudulent purposes. Check the IP address or domain error 505 listed in the error message against reputable RBLs including Spamhaus. An excellent RBL checking tool is available at www.mxtoolbox.com. Find out if your domain has been listed by Spamhaus using the "Domain Lookup Tool" in the URL listed below. If the domain is listed, request delisting the domain. https://www.spamhaus.org/lookup/ Secure your account against compromise by performing the following: Change your password. Ensure your error 505 5.7.1 new password has a minimum length of eight characters and uses a mixture of upper and lower case letters, numbers, and special characters. Verify that your operating system is running with the latest security updates. Update your anti-virus software and conduct a full scan of your system to ensure that a spammer has not installed spam-sending malware on your computer. If these steps do not resolve the problem, please file a support request with your web hosting provider. How can I unblock an end user account as a service provider? Perform all the actions recommended above. If you are still unable to send email, please raise a support ticket by writing to support@mailchannels.com with the following details 1) Sender email address 2) Subject 3) Recipient email address 4) Date & Time Facebook Twitter LinkedIn Google+ Was this article helpful? 1 out of 1 found this helpful Have more questions? Submit a request Comments Please sign in to leave a comment. Related articles Fixing the 550 5.7.1 [ESA] sender blocked error Fixing the 550 5.7.1 [CS] Message blocked. error Unblocking senders Fixing the 550 5.7.1 [BFD]
Atlassian Cloud apps, the contents of this article cannot be applied to Atlassian Cloud applications. Problem Outlook cannot handle outbound mail. One or more of the following appears in the atlassian-jira.log: javax.mail.SendFailedException: Invalid Addresses; nested exception is: class com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for jira@google.com com.atlassian.mail.MailException: com.sun.mail.smtp.SMTPSendFailedException: 550 5.7.1 Command not allowed com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 554 5.7.1