Error 631 Dial Up
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Up Dial Up Accelerator DSL Bundle Cable Bundle Home Phone Digital Home Phone Traditional Home Phone DSL Bundle Cable Bundle error 647 the account is disabled Long Distance Flat Rate 1+ Per Minute 1011295 Mobile Category Filter Category Product Information Features Support and Troubleshooting Forms and User Guides Billing Product Pricing 911 Information Account Self Management General https://support.microsoft.com/en-us/kb/923944 FAQ Policies Coverage Worldline Dial-Up Error 631 What does Error 631: The Port was Disconnected by the User mean? Common Causes: Verify your physical setup. Try to power down the computer, then power it up, and try connecting again.If you have call waiting, make sure to disable it in the connection setup. Check your Modem settings: Go to control Panel Win95 - ME: My Computer http://www.worldline.ca/support/faq/worldline-dial-up-error-631 -> Control PanelWin2000+: Start -> Settings -> Control Panel Once in the Control Panel, locate and icon titled "modems" or "Phone and Modem Options." Open this icon and look for the name of your modem. Go to the properties or settings of your modem.Make sure the maximum port speed is set appropriately. i.e. 56k modems would choose 57600.Now click on the "Advanced" tab. Click "Change default settings." Make sure there is no checkmark where it says, "Disconnect if idle for..." Also where it says, "Cancel call if not connected in..." Set this number to 180. Press "ok." Press "ok" again until you are out of the modem settings. Try connecting again. You may need to restart first. Disable Call Waiting Find the worldline.ca dial-up icon Win95 - ME: My computer -> Dial-Up NetworkingWin2000+: Start -> Settings -> Control Panel -> Network Connections Once you see the worldline.ca icon. Right click on it and click properties.Where it shows, "Phone Number" click at the front of the number and type *70. Be sure not to add any spaces. For example, using the Toronto dial-up number, the number should look like *70,4168484404 Wa
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