Error Accessing Product Object Method Notes 8
object method" 8.5.4; "Error accessing product object method"; attempts to open mailfile; attempts to open mail file; users with editor access; mailfile Technote (troubleshooting) Problem Opening a mail file in Notes 8.5.3 sometimes returns "Error accessing product object method". Clicking OK closes the error message and the mail file opens. However, the error occurs again once the mail file is closed and then reopened. Note: This error can also occur when opening the To Do or Calendar views. Cause This issue is known to occur if the user is assigned Editor access to their mail file. Resolving the problem This issue is fixed in 8.5.3 Fix Pack 1 and 9.0. Fix details: SPR# RHAN8N9JHZ - Fixes "Error Accessing Product Object Method" message on Mailfile Open when user is limited to Editor access. This regression was introduced in 8.5.3 Workaround for 8.5.3 Temporarily grant the user Manager access to their mail file. While the user has Manager access, they will need to open their mail file and then close it. After doing that once, the error will no longer occur and the user's access to their mail file can be reverted back to Editor. Related information 8.5.3 Release Notice & Fix List Document information More support for: IBM Notes Client UI Software version: 8.5.3 Operating system(s): OS X, Windows Software edition: All Editions Reference #: 1571238 Modified date: 2015-04-10 Site availability Site assistance Contact and feedback Need support? Submit feedback to IBM Support 1-800-IBM-7378 (USA) Directory of worldwide contacts Contact Privacy Terms of use Accessibility
Training Support Forums & community Events Rational Tivoli WebSphere Java technology Linux Open source SOA and Web services Web development XML My developerWorks About dW Submit content Feedback developerWorks>Lotus>Forums & community>IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler) IBM Lotus Notes/Domino 8.5 Forum (includes Lotus Notes Traveler) Sign in to participate Subject: Return of the client error: "Error accessing product object method" in 8.5.3 Feedback Type: Problem Product Area: Notes Client Technical Area: User Interface Platform: Windows Release: 8.5.3 Reproducible: Always I have a few test users with an 8.5.3 client. They http://www.ibm.com/support/docview.wss?uid=swg21571238 access their Domino 8.5.2FP3 IF1 (=HF65) based server mailboxes. When they open their mailboxes they get "Error accessing product object method" once. They click okay and can proceed using the client. Has someone seen this? Is it likely to go away if I upgrade the servers to 8.5.3? (I'd like to upgrade but need more time for testing here) Thanks for sharing any information on this, http://www-10.lotus.com/ldd/nd85forum.nsf/0/972cabf1143ebacf8525792e002df23c?OpenDocument Uwe Feedback number WEBB8MSBTP created by Uwe Brahm on 10/19/2011 Status: Open Comments: Return to top Return of the client error: "Error ... (Uwe Brahm 19.Oct.11) . . Same here ! (Teoman ONAY 24.Oct.11) . . Same here (Bart-Jan P Schu... 26.Oct.11) . . Me too - Looks related to calendar ... (Todd R Mrskos 27.Oct.11) . . Workaround! (Todd R Mrskos 27.Oct.11) . . What is the user access level to th... (Madhu Chandrase... 1.Nov.11) . . it's definitely 853 (Watka Naidoo 8.Nov.11) . . SPR# RHAN8N9JHZ (Mark Ohara 8.Nov.11) . . Not seeing that error here (Jochen Sack 20.Oct.11) . . . . seems connected to the New Notices ... (Matthew Gillett... 9.Nov.11) . . APAR Closed but not a great solutio... (Andy Pedisich 12.Jan.12) . . . . Code that seems to fix (Andy Pedisich 25.Mar.12) . . prefered rooms or ressources to del... (Lutz Geschinsky... 30.Apr.14) Printer-friendly Search this forum Search this forum Sign In or Register Sign In or Register Sign in Forgot your password? Forgot your user name? Create new registration Member Tools RSS Feeds RSS feeds All forum posts RSSAll main topics RSSMore Lotus RSS feeds R
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