Error Cannot Get Connection To Database. Ctx-0005
Search Forum Open-Xchange Community Edition Open-Xchange Installation Error: Cannot get connection to database. If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. Results 1 to 4 of 4 Thread: Error: Cannot get connection to database. Thread Tools Show Printable Version Email this Page… Display Linear Mode Switch to Hybrid Mode Switch to Threaded Mode 07-28-2011 #1 workininthemornin View Profile View Forum Posts Junior Member Join Date Jul 2011 Posts 3 Error: Cannot get connection to database. After doing a new OX installation, when I try to login I receive the following message: "Error: Cannot get connection to database. (CTX-0005, 254612787-15)" (full trace). So I checked configb/application database and I see that in the "SELECT * FROM db_pool;" step I have name=oxdatabase but in the mysql server the only oxdatabase I see is "oxdatabase_5". Is it the normal behaviour? OX version: 6.20.0 Rev8 (2011-04-21 12:43:06) OS: Debian Squeeze (6.0.2) # java -version java version "1.6.0_26" Java(TM) SE Runtime Environment (build 1.6.0_26-b03) Java HotSpot(TM) 64-Bit Server VM (build 20.1-b02, mixed mode) Other info: dpkg -l /opt/open-xchange/sbin/listbundles processes running Reply With Quote 07-28-2011 #2 Martin Heiland View Profile View Forum Posts Private Message Visit Homepage Open-Xchange Quality Assurance Join Date Feb 2007 Location Germany Posts 3,695 Hi, what does /opt/open-xchange/sbin/listdatabases output? Have you followed the installation guide step by step? Greetings Reply With Quote 07-28-2011 #3 workininthemornin View Profile View Forum Posts Junior Member Join Date Jul 2011 Posts 3 Originally Posted by Martin Braun Hi, what does /opt/open-xchange/sbin/listdatabases output? Have you followed the installation guide step by step? Greetings Code: # /opt/open-xchange/sbin/listdatabase databases could not be listed: Server response: Authentication failed Regarding the installation guide, I've followed the official, using this script: Code: #!/bin/sh /opt/open-xchange/sbin/initconfigdb --configdb-pass=blabla -a /opt/open-xchange/sbin/oxinstaller --no-license --servername=oxserver --configdb-pass=blabla --master-pass=blabla --ajp-bind-port=localhost /etc/init.d/open-xchange-admin restart sleep 15 /opt/open-xchange/sbin/registerserver -n oxserver -A oxadminmaster -P blabla /opt/open-xchange/sbin/registerfilestore -A oxadminmaster -P blabla -t file:/var/opt/filestore /opt/open-xchange/sbin/registerdatabase -A oxa
You don't have JavaScript enabled. This tool uses JavaScript and much of it will not work correctly without it enabled. Please turn JavaScript back on and reload this page.All Places > Products > RSA NetWitness Endpoint > DiscussionsLog in to create and rate content, and to follow, bookmark, and share content with other members.AnsweredAssumed AnsweredUnable to connect to SQL database though ECAT UIQuestion asked by ezra manda on Feb 25, 2016Latest reply on Apr 18, 2016 by ezra manda Like • Show 0 Likes0 Comment • 3Hello.I am trying to install RSA ECAT trial version on Windows 7 host. I followed installation guide 4.1. I was able to install MS SQL 2012 and https://forum.open-xchange.com/showthread.php?6415-Error-Cannot-get-connection-to-database it was listening on port 1433. I was able to install ECAT and it says successfully installed. Before generating agents I tried to connect to sql server through ECAT UI and it was not connecting. It is throwing an error "Cannot connect to the database. An error occured while connecting to the database or the database version cannot be retrieved." When I test the connection it says as follows..... Query State https://community.rsa.com/thread/185745 is IDLEQuery State is CONNECTINGQuery State is CANCELEDQuery State is COMPLETEDWe cannot get the database version information.Query Stats is COMPLETED, ConnectionTime=0msec, QueryTime=0msec, LoadListTime=0msecWe cannot get the database version information.I am attaching the log file when I installed ECAT in the attachment. Can any one help me with this please. Thanks in advance.AttachmentsECAT-LOG.txt.zip1.2 MBNo one else has this questionMark as assumed answeredOutcomesVisibility: RSA NetWitness Endpoint437 ViewsLast modified on Feb 25, 2016 4:07 PMTags:ecatContent tagged with ecatThis content has been marked as final. Show 3 comments3 RepliesNameEmail AddressWebsite AddressName(Required)Email Address(Required, will not be published)Website Addresshuan zhou Mar 17, 2016 11:46 PMMark CorrectCorrect Answerhow you connect? remotely or locally? And can you login to the SQL server using the SQL Management Studio? Check authentication type whether sql or windows auth. Like • Show 1 Like1 Actions ezra manda @ huan zhou on Apr 18, 2016 11:28 AMMark CorrectCorrect AnswerHello Huan.Sorry for being late. My SQL server and ECAT are on the same host and I am trying to connect locally. But no luck.Like • Show 0 Likes0 Actions David Poirier Mar 23, 2016 4:40 PMMark CorrectCorrect AnswerHello,The user that launches ConsoleUI.exe must have access right to the SQL database. Within SQL management studio, all SQL logins have to have the 'sysadmin' role in Security\Logins.Dav
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