Asdm Error Connecting To Sensor
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ASA 5500-X Series FirewallsTroubleshoot and AlertsTroubleshooting TechNotes ASA: Troubleshoot AIP-SSM Download Print Available Languages Download Options PDF (10.2 KB) View with Adobe Reader on a variety of devices Updated:Oct 09, 2007 Document ID:97405 Contents Introduction Prerequisites Requirements Components Used Conventions Troubleshooting Unresponsive State Unable to Access the AIP SSM through ASDM Unable to Upgrade/Update the IPS SSM Upgrade Error : execUpgradeSoftware Unable to connect to the IPS with the IPS event viewer (IEV) Unable to access AIP-SSM Error when the AIP-SSM module https://learningnetwork.cisco.com/thread/20680 is plugged into the ASA AIP-SSM fails after signature update Latency issues with IPS sensor Related Information Introduction This document describes how to troubleshoot the unresponsive state of the Advanced Inspection and Prevention Security Services Module (AIP-SSM) in the Cisco 5500 series Adaptive Security Appliance (ASA). Prerequisites Requirements There are no specific requirements for this document. Components Used The information http://www.cisco.com/c/en/us/support/docs/security/asa-5500-x-series-next-generation-firewalls/97405-aipssm-unresponsive.html in this document is based on the AIP-SSM in the Cisco 5500 Series ASA. The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command. Conventions Refer to Cisco Technical Tips Conventions for more information on document conventions. Troubleshooting Unresponsive State Problem: The AIP-SSM goes into an unresponsive state, fails to respond to HTTP or ASDM access but is accessible from CLI, as shown: show module Mod Card Type Model Serial No. --- -------------------------------------------- ------------------ ----------- 0 ASA 5510 Adaptive Security Appliance ASA5510 JMX0934K021 1 ASA 5500 Series Security Services Module-10 ASA-SSM-10 JAB093203S3 Mod MAC Address Range Hw Version Fw Version Sw Version --- --------------------------------- ------------ ------------ --------------- 0 0013.c480.a11d to 0013.c480.a121 1.0 1.0(10)0 7.0(2) 1 0013.c480.b204 to 0013.c480.b204 1.0 1.0(10)0 5.0(2)S152.0 Mod Status --- ------------------ 0 Up Sys 1 Unresponsive Solution: Issue the hw-module module 1 reset command on your ASA. This co
posts View active topics View new posts View your posts ASA/PIX, IDS, IPS, VPN, Cisco Secure ACS, AAA, ISE. Post a reply 14 posts Page 1 of 1 DieselJeeper Ultimate Member Posts: 510 Joined: Wed Aug 03, 2011 12:24 pm Certs: MCSE, MCP+I, SEC+ (working on CCENT/CCNA) ASA http://www.networking-forum.com/viewtopic.php?t=30701 IDS connection problem Wed Apr 25, 2012 8:15 am Folks-Trying to get logged into my IDS on http://ieoc.com/forums/t/26664.aspx our ASA. I did a "show module" while in the ASA's CLI, found which module is the IPS (module 1), then did a "show module 1 details". This showed me the IP address associated with that IPS, told me it's UP, and so on.There's also a Mgmt Access List. The workstation I am trying to reach the IPS from is on that list.So I attempt error connecting to reach the IPS from the ASDM gui. From the Home screen, I click the Intrusion Prevention tab. It asks me for the particulars to connect. I type in the IP I got above, doublecheck the port is correct (again, referring to "show module 1 details"), and username/pass (I'd reset the username/pass from the ASDM gui Tools menu, and waited at least 5 minutes before attempting, as I understand the system reboots the IPS module after resetting pass. Password defaults to error connecting to user cisco, pass cisco apparently).I then get a STOP error "Error connecting to sensor. Error loading sensor".Seems to me I have verified the module is UP and functioning, yet I can't login. Obviously the problem must be with me- what could I be doing wrong? Does my logic seem reasonable so far? willroute4food Member Posts: 200 Joined: Fri Nov 13, 2009 4:42 pm Certs: CCIE R&S Re: ASA IDS connection problem Wed Apr 25, 2012 8:27 am Can you log into the sensor from the cli? 'session 1' DieselJeeper Ultimate Member Posts: 510 Joined: Wed Aug 03, 2011 12:24 pm Certs: MCSE, MCP+I, SEC+ (working on CCENT/CCNA) Re: ASA IDS connection problem Wed Apr 25, 2012 8:35 am willroute4food:Thanks for replying. I am new to this stuff, so pardon my lack of knowledge in advance please. I tried that. Logged into our ASA via CLI, escalated privs, did a session 1 and it took the default pass. I immediately changed that, and am presently logged into the CLI of the IPS. DieselJeeper Ultimate Member Posts: 510 Joined: Wed Aug 03, 2011 12:24 pm Certs: MCSE, MCP+I, SEC+ (working on CCENT/CCNA) Re: ASA IDS connection problem Wed Apr 25, 2012 8:39 am Ah, the light begins to glow dimly, here....
CCIE forums and discussions for all tracks including Routing & Switching, Voice, Security, Service Provider, Wireless,, and Storage. Through these online communities you can discuss your questions with thousands of your peers, hundreds of CCIE's and INE's own team of world renowned CCIE instructors and authors, Brian Dennis - Quintuple CCIE #2210, Brian McGahan – Triple CCIE #8593, Petr Lapukhov - Quad CCIE #16379, and Mark Snow - Dual CCIE #14073. Home CCIE Forums Forums » CCIE Forums » CCIE Security Technical » Unable to access IPS module from mgmt pc/ASDM Latest post 07-22-2013 4:59 AM by rade5. 2 replies. Page 1 of 1 (3 items) Sort Posts: Oldest to newest Newest to oldest Previous Next 07-19-2013 3:35 AM rade5 Joined on 06-24-2009 Associate Points 195 Unable to access IPS module from mgmt pc/ASDM Reply Contact I have just installed an IPS module into a 5510. I have configured the settings, and I can ping between the module and the asa, but not from my laptop. Also I can't launch the IPS from the asdm - "Error connecting to sensor. Error loading sensor". ASA config interface Ethernet0/0description ** Internal Interface **nameif insidesecurity-level 100ip address 10.200.2.254 255.255.255.0 !interface Ethernet0/1description ** External Interface **nameif outsidesecurity-level 0ip address x.x.x.x x.x.x.x !interface Ethernet0/2description ** DMZ Interface **nameif dmzsecurity-level 50ip address 10.200.3.1 255.255.255.0 !interface Ethernet0/3shutdownno nameifno security-levelno ip address!interface Management0/0description ** Management Interface **shutdownnameif managementsecurity-level 100no ip addressmanagement-only!access-list IPS-ACL extended permit ip any any !class-map IPS-Trafficmatch access-list IPS-ACL!policy-map IPS-POLICYclass IPS-Traffic ips inline fail-open!service-policy IPS-POLICY interface insideservice-policy IPS-POLICY interface outsideservice-policy IPS-POLICY interface dmz IPS config ! ------------------------------service interfaceexit! ------------------------------service authenticationexit! ------------------------------service event-action-rules rules0exit! ----------------------------