Error Connecting To Ca Arcserve Backup Database
Phone: Company: Customer Type: Select Customer TypeEnd CustomerTrial CustomerResellerDistributerMSP Arcserve Employee Language: EnglishFrenchGermanItalianJapanesePolishPortugueseSpanishTurkish Country: Region: North AmericaJapanAsia PacificEMEA (Europe MiddleEast Africa)Latin America Time zone: Select Time Zone GMT-11:00 :: American Samoa GMT-11:00 :: International Date Line West GMT-11:00 :: Midway Island GMT-10:00 :: Hawaii GMT-09:00 :: Alaska GMT-08:00 :: Pacific Time (US & Canada) GMT-08:00 :: Tijuana GMT-07:00 :: Arizona GMT-07:00 :: Chihuahua GMT-07:00 :: Mazatlan GMT-07:00 :: Mountain Time (US & Canada) GMT-06:00 :: Central America GMT-06:00 :: Central Time (US & Canada) GMT-06:00 :: Guadalajara GMT-06:00 :: Mexico City GMT-06:00 :: Monterrey GMT-06:00 :: Saskatchewan GMT-05:00 :: Bogota GMT-05:00 :: Eastern Time (US & Canada) GMT-05:00 :: Indiana (East) GMT-05:00 :: Lima GMT-05:00 :: Quito GMT-04:30 :: Caracas GMT-04:00 :: Atlantic Time (Canada) GMT-04:00 :: Georgetown GMT-04:00 :: La Paz GMT-04:00 :: Puerto Rico GMT-03:30 :: Newfoundland GMT-03:00 :: Buenos Aires GMT-03:00 :: Greenland GMT-03:00 :: Santiago GMT-02:00 :: Brasilia GMT-02:00 :: Mid-Atlantic GMT-01:00 :: Azores GMT-01:00 :: Cape Verde Is. GMT+00:00 :: Casablanca GMT+00:00 :: Dublin GMT+00:00 :: Edinburgh GMT+00:00 :: Lisbon GMT+00:00 :: London GMT+00:00 :: Monrovia GMT+00:00 :: UTC GMT+01:00 :: Amsterdam GMT+01:00 :: Belgrade GMT+01:00 :: Berlin GMT+01:00 :: Bern GMT+01:00 :: Bratislava GMT+01:00 :: Brussels GMT+01:00 :: Budapest GMT+01:00 :: Copenhagen GMT+01:00 :: Ljubljana GMT+01:00 :: Madrid GMT+01:00 :: Oslo GMT+01:00 :: Paris GMT+01:00 :: Prague GMT+01:00 :: Rome GMT+01:00 :: Sarajevo GMT+01:00 :: Skopje GMT+01:00 :: Stockholm GMT+01:00 :: Vienna GMT+01:00 :: Warsaw GMT+01:00 :: West Central Africa GMT+01:00 :: Zagreb GMT+02:00 :: Athens GMT+02:00 :: Bucharest GMT+02:00 :: Cairo GMT+02:00 :: Harare GMT+02:00 :: Helsinki GMT+02:00 :: Istanbul GMT+02:00 :: Jerusalem GMT+02:00 :: Kyev GMT+02:00 :: Kyiv GMT+02:00 :: Pretoria GMT+02:00 :: Riga GMT+02:00 :: Sofia GMT+0
Phone: Company: Customer Type: Select Customer TypeEnd CustomerTrial CustomerResellerDistributerMSP Arcserve Employee Language: EnglishFrenchGermanItalianJapanesePolishPortugueseSpanishTurkish Country: Region: North AmericaJapanAsia PacificEMEA (Europe MiddleEast Africa)Latin America Time zone: Select Time Zone GMT-11:00 :: American Samoa GMT-11:00 :: International Date Line West GMT-11:00 :: Midway Island GMT-10:00 :: Hawaii GMT-09:00 :: Alaska GMT-08:00 :: Pacific Time (US & Canada) GMT-08:00 :: Tijuana GMT-07:00 :: Arizona GMT-07:00 :: Chihuahua GMT-07:00 :: Mazatlan GMT-07:00 :: Mountain Time (US & Canada) GMT-06:00 :: Central America GMT-06:00 :: Central Time (US & Canada) GMT-06:00 :: Guadalajara GMT-06:00 :: Mexico City GMT-06:00 :: Monterrey GMT-06:00 :: Saskatchewan GMT-05:00 https://arcserve.zendesk.com/hc/en-us/articles/202874345-Upgrading-arcserve-backup-fails-with-error-arcserve-default-database-detect-failed- :: Bogota GMT-05:00 :: Eastern Time (US & Canada) GMT-05:00 :: Indiana (East) GMT-05:00 :: Lima GMT-05:00 :: Quito GMT-04:30 :: Caracas GMT-04:00 :: Atlantic Time (Canada) GMT-04:00 :: Georgetown GMT-04:00 :: La Paz GMT-04:00 :: Puerto Rico GMT-03:30 :: Newfoundland GMT-03:00 :: Buenos Aires GMT-03:00 :: Greenland GMT-03:00 :: Santiago GMT-02:00 :: Brasilia GMT-02:00 :: Mid-Atlantic GMT-01:00 :: Azores GMT-01:00 :: Cape Verde Is. GMT+00:00 :: Casablanca https://arcserve.zendesk.com/hc/en-us/articles/202800555-UDP-Reports-show-an-Error-message-unable-to-connect-to-Database GMT+00:00 :: Dublin GMT+00:00 :: Edinburgh GMT+00:00 :: Lisbon GMT+00:00 :: London GMT+00:00 :: Monrovia GMT+00:00 :: UTC GMT+01:00 :: Amsterdam GMT+01:00 :: Belgrade GMT+01:00 :: Berlin GMT+01:00 :: Bern GMT+01:00 :: Bratislava GMT+01:00 :: Brussels GMT+01:00 :: Budapest GMT+01:00 :: Copenhagen GMT+01:00 :: Ljubljana GMT+01:00 :: Madrid GMT+01:00 :: Oslo GMT+01:00 :: Paris GMT+01:00 :: Prague GMT+01:00 :: Rome GMT+01:00 :: Sarajevo GMT+01:00 :: Skopje GMT+01:00 :: Stockholm GMT+01:00 :: Vienna GMT+01:00 :: Warsaw GMT+01:00 :: West Central Africa GMT+01:00 :: Zagreb GMT+02:00 :: Athens GMT+02:00 :: Bucharest GMT+02:00 :: Cairo GMT+02:00 :: Harare GMT+02:00 :: Helsinki GMT+02:00 :: Istanbul GMT+02:00 :: Jerusalem GMT+02:00 :: Kyev GMT+02:00 :: Kyiv GMT+02:00 :: Pretoria GMT+02:00 :: Riga GMT+02:00 :: Sofia GMT+02:00 :: Tallinn GMT+02:00 :: Vilnius GMT+03:00 :: Baghdad GMT+03:00 :: Kuwait GMT+03:00 :: Minsk GMT+03:00 :: Moscow GMT+03:00 :: Nairobi GMT+03:00 :: Riyadh GMT+03:00 :: St. Petersburg GMT+03:00 :: Volgograd GMT+03:30 :: Tehran GMT+04:00 :: Abu Dhabi GMT+04:00 :: Baku GMT+04:00 :: Muscat GMT+04:00 :: Tbilisi GMT+04:00 :: Yerevan GMT+04:30 :: Kabul GMT+05:00 :: Ekaterinburg GMT+05:00 :: Islamabad GMT+05:00 :: Karachi GMT+05:00 :: Tashkent GMT+05:30 :: Chennai GMT+05:30 :: Kolkata GMT+05:30 :: Mumbai GMT+05:30 :: New Delhi GMT+05:30 :: Sri Jayawardenepura GMT+05:4
GUI RetiredApril 25, 20110 0 0 0 Below you will find a summary of issues that may occur with links to solutions. Best Practices for protecting SQL Server data https://blogs.technet.microsoft.com/sql_server_isv/2011/04/25/ca-arcserve-troubleshooting-sql-server-issues/ bases. Configuring Database Maintenance Operations in ARCserve See Knowledge Base Article on Database Maintenance Operations. Using SQL Server 2008 for ARCserve r12.5 backup database See below for installation information https://community.spiceworks.com/how_to/2083-how-to-troubleshoot-arcserve-backup-client-agent-failures See Knowledge Base Article on How to install and use SQL Express 2008 for use with ARCserve 12.5 SQL Server for ARCserve Database did not install successfully. See Knowledge error connecting Base Article on installing SQL Server Express. It is recommended that you download the latest version of SQL Server 2008 R2 Express and manually install it. Maximum database size is now 10 GB instead of 4GB with SQL Server 2005 Error Message: "Consistency validation for SQL Server registry keys" during Installation of SQL Server This is usually resolved by error connecting to running as administrator (permissions issue) See Knowledge Base Article on Installation of SQL Express 2008 fail with the error. Restoring a backup to a different location. This may occur when using a backup for a test or development machine. See Knowledge Base Article on How to restore SQL transaction log to alternate locations. Re-enabling a login that is locked out (Audit Failure - Event Id 529) ARCserver tracks failed login request and disables accounts (see this post for an explaination of how this may be done) Execute Select * from [asdb].[dbo].[asuserdb] where object like ‘srv-backup%' and delete the entries associated with this login See Knowledge Base Article on Audit Failure "Event id 529" locking the Windows logon account. Speeding up backup by using more than one CPU (default setting)
See Knowledge Base Article on How to configure ARCserve Backup to use multiple CPUs (Processor Affinity)… Out of disk space: Moving the ARCserver database to a different drive See Knowledge Base Article on How to move the ARCserve SQL database to another drive. Problems doAE (Agent Error) and then a number. But that is just a general classification for an error, look to the end of the message for the EC= to find the specific event being reported. That Error Code is likely to come either from the OS or the agent. At the target system there is a Universal Agent that makes the connection to the ARCserve Server. There are also specific data agents such as the Client Agent, SQL and Exchange DB Agents that do the actual read of the data. So far you have the general E or AE error code and the specific EC code providing a direction, what next? Steps (3 total) 1 Look for consistency. The Job Log is nice because errors are all listed right at the bottom so they are real easy to find, but it lacks details. Check the Activity log to see if the ARCserve server completes the initial connection to the agent, and if so for how long until the failure happens, and to see if it is consistent. 2 At the target system. Each agent maintains its own log. Universal Agent Program Files\CA\SharedComponents\ARCserve Backup\UniAgent\univag.log. debug HKEY_LOCAL_MACHINE \ SOFTWARE \ ComputerAssociates \ CA ARCserve Backup \ UniversalClientAgent \ Parameters Value name: Debug Data Type: reg_dword Data: 1 Output: univag.log Client Agent Program Files\CA\ARCserve Backup Client Agent for Windows\ntagent.log Program Files\CA\ARCserve Backup Client Agent for Windows\Log\*.* The ntagent log is a record of the upper level activity, connecting, start, stopping a job, things like that. The logs in the Log subdirectory contain the detailed record of the activity for each backup and restore session, and each job has its own log. debug HKEY_LOCAL_MACHINE \ SOFTWARE \ ComputerAssociates \ CA ARCserve Backup \ ClientAgent \ Parameters Value name: Debug Data type: REG_DWORD Data: 1 For both debug setting the Universal Client Agent Service must be restarted for it to take effect. Diagnostic Wizard Is installed by default. Start > Programs > CA > ARCserve Backup > Diagnostic Wizard It can collect System Information, Client Agent logs and data, CA Licensing information, Registry, ARCserve Alert, Network Diagnostic Information, and Installation information. Each item can be selected or deselected for inclusion. The data is saved to a .caz file which can be viewed via the Wizard or extracted via cazipxp.exe. The wizard is an easy w