Error Connecting To Database 5c00000f
on and reload this page. All Places > Business > Data Protection > Encryption: EEM Managed > Discussions Please enter a title. You can not post a blank message. Please type your message and try again. 5 Replies Latest reply on Oct 15, 2008 1:18 PM by jogvan SafeBoot Error 0x5c00000f djbrightman Aug 6, 2008 1:42 PM HiI have finally managed to get a copy of SafeBoot DE Build 5300 and have installed, created DB, created the server object, sync'd a user via LDAP, created a machine group and an installation set....However, when I install the client (SAFEBOOT51.EXE) and reboot nothing appears to be happening... I have the system tray icon and have tried to manually sync... I just keep getting:"Error connecting to database [0x5c00000f]: Failed to connect to the remote computer"I have confirmed name resolution, IP connectivity and no firewall/port blocking between the workstation and the server.Also, in the Management Console, when I 'Get Status' on the SafeBoot Server (within the System->SafeBoot Servers group it reports a similar message:"Error (0x5c00000f): Failed to connect to the remote computer"It looks like their is an issue with the server, but cannot find anything in the Event log, etc.Can anyone suggest some troubleshooting steps (or even a solution!! ;-)Any suggestions welcomeMany thanksDavid 8784Views Tags: none (add) This content has been marked as final. Show 5 replies 1. RE: SafeBoot Error 0x5c00000f m.taylor Aug 11, 2008 2:23 PM (in response to djbrightman) I'm still on Build 5140 so the ePO integration in B5300 may have changed this but here goes nothing...First confirm the SafeBoot Database Server service is started in services.msc? If it's not listed in Services or it's not started then run the SafeBoot Database Server, login and choose Start Service from the menu.If this doesn't help check SDMCFG.INI in C:\Program Files\SafeBoot\ on the client and confirm the following values are correct.[Databases]Database#=[a_valid_ip_address][Database#]Description=[YOUR_SAFEBOOT_DB_DESC]IsLocal=NoAuthenticate=NoPort=5555ServerKey=[Some very long string]AuthType=1Your INI may hold multiple database sections. Confirm you can ping the IP(s) listed in the config file from the client machine. If the only Database# value is SBFILEDB.DLL then you're client config is incor
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