Error Exception Cannot Find A Key For Product Plesk
Than: Search this thread only Search this forum only Display results as threads Useful Searches Recent Posts More... Parallels Forums Home Forums > More Products Discussion > Parallels Workstation and Parallels Workstation Extreme for Windows and Linux > Windows Guest OS Discussion > The file index.php is part of Plesk distribution Discussion in 'Windows Guest OS Discussion' started by saeedlink, May 12, 2008. saeedlink Messages: 2 Hello, I am getting one strange error message when i tried to access the control panel either Admin or user. the message is as below:- ----------------- The file index.php is part of Plesk distribution. It cannot be run outside of Plesk environment. ----------------- Could any1 please help me out to fix this problem. Note:- I am using Plesk for windows 8.3 with the lastest updates. Thanks Saeed saeedlink, May 12, 2008 #1 saeedlink Messages: 2 Its Plesk 8.3 not 8.2 I got a fix over here http://kb.parallels.com/en/1339 but now i have messed up with the license key here is the new error now --------------------- ERROR: Exception Cannot find a key for product "Plesk" 0: C:\Program Files\SWsoft\Plesk\admin\auto_prepend\auth.php3:40 iskeyprop(string 'demo') 1: C:\Program Files\SWsoft\Plesk\admin\auto_prepend\auth.php3:40 --------------------- Hoping to get a fix how can we set the default license key PLSK.00000000.0000 for Plesk 8.3 Please please help me out from this situation. Saeed saeedlink, May 13, 2008 #2 m0rpheu5 Messages: 1 I´m getting the same error, have you fixed this problem? Could you tell me how? Thanks ERROR: Exception Cannot find a key for product "Plesk" 0: C:\Program Files\SWsoft\Plesk\admin\auto_prepend\auth.php3:40 iskeyprop(string 'demo') 1: C:\Program Files\SWsoft\Plesk\admin\auto_prepend\auth.php3:40 m0rpheu5, Jul 1, 2008 #3 spsgorgan Messages: 1 i used 8.
& Site Management Integration Options Developers eMail Components CloudLinux Extensions Extension Catalog Submit your Extension Plans & Pricing Support Resources FAQs Forums Knowledge Base Documentation Downloads Plesk University Release notes Blog Become a Partner Russian German French Spanish Chinese Japanese Italian Language English Russian German French Spanish Chinese Japanese Italian any Search Plesk cannot retrieve license key: An error occurred while processing your key Article ID: 3969, created on Feb 26, 2008, last review on Jun 17, 2016 Applies to: Plesk Symptoms Plesk cannot retrieve license key. The following error appears: Key Update Status: Unable https://forum.parallels.com/threads/the-file-index-php-is-part-of-plesk-distribution.21013/ to update Plesk Key. An error occurred while processing your key. You can try to update it later. The key cannot be upgraded due to the network failure during connection with the Key Authority server. Please check that your Internet connection is configured, you can resolve and access ka.swsoft.com and your firewall enables outgoing connections to TCP port 5224. However, it is https://kb.plesk.com/en/3969 possible to telnet to ka.swsoft.com on port 5224. key_history table in Plesk database contains corrupted records. Example: mysql> select id, plesk_key_id from key_history; +----+----------------------------------------------+ | id | plesk_key_id | +----+----------------------------------------------+ | 1 | plsk000000000000 | | 2 | ?^uxi~Lг¦--¬a°Nx-?L¦»-??+?@t?¦b-+i¦ | | 3 | ?^uxi~Lг¦--¬a°Nx-?L¦»-??+?@t?¦b-+i¦ | | 4 | PLSK005268120000 | | 5 | PLSK004332790001 | | 6 | PLSK004332790002 | +----+----------------------------------------------+ 6 rows in set (0.00 sec) Cause When Plesk sends a request to the KA server it generates a special XML packet. Data for this packet is taken from the Plesk database "key_history" table. In case the data is corrupted, it cannot be retrieved. Resolution In the example above, records with ID 2 and 3 are corrupted. To fix the problem it is necessary to remove them. Use the following command to remove the problem records: mysql> delete from key_history where id=2 or id=3; Query OK, 2 rows affected(0.03 sec) After that click on Retrive keys. IMPORTANT: If you have Plesk for Windows 7.5 - 8.x license, installed on Windows XP/Windows Server 2003 (Microsoft Windows 5.2), refer to 128114 License for
& Site Management Integration Options Developers eMail Components CloudLinux Extensions Extension Catalog Submit your Extension Plans & Pricing Support https://kb.plesk.com/en/128946 Resources FAQs Forums Knowledge Base Documentation Downloads Plesk University http://forum.odin.com/threads/error-opening-panel-after-upgrade-to-plesk-12-0-18.304640/page-2 Release notes Blog Become a Partner Russian German French Spanish Chinese Japanese Italian Language English Russian German French Spanish Chinese Japanese Italian any Search Unable to access Plesk: The system cannot find the file specified Article ID: 128946, error exception created on May 10, 2016, last review on May 10, 2016 Applies to: Plesk 12.5 for Windows Plesk 12.0 for Windows Symptoms Unable to access Plesk, the following error appears: ERROR: Exception: The system cannot find the file specified. (Error code 2) at Unable to connect to error exception cannot pipe \\.\pipe\P_16dc6a9b-9652-4f4b-b318-45d7ac77be39 (Helper.php:68) The same error appears when try to retrieve Plesk administrator password. Cause Plesk Management Service is missing under Windows Services. Resolution Restore Plesk Management Service, run Plesk Reconfigurator > Repair Plesk Installation > Plesk Services. Search Words pipe pipi plesk panel The system cannot find the file specified 8b661cab116c79dbe6c4ac5bbdf1c8cb 56797cefb1efc9130f7c48a7d1db0f0c a914db3fdc7a53ddcfd1b2db8f5a1b9c 85a92ca67f2200d36506862eaa6ed6b8 a766cea0c28e23e978fa78ef81918ab8 ed7be2b984f9c27de1d2dc349dc19c6d Email subscription for changes to this article RSS subscription for changes to this article Save as PDF Was this article helpful? Tell us how we may improve it. No Yes University Training & Certification Product Expert Program Partners Become a Partner Company About Us Leadership Team Press Room Contact Us Keep in touch © 2016 Parallels IP Holdings GmbH. All rights reserved. Plesk and the Plesk logo are trademarks of Parallels IP Holdings GmbH. Terms and Conditions Privacy Policy Impressum Sitemap
Page 2 of 3 < Prev 1 2 3 Next > fogelf Mega Poster Messages: 101 show output of following commands: ---------------------------------- cat /root/.autoinstaller/microupdates.xml ls -ld /dev/shm/ ls -la /dev/shm/ cat /etc/lock_manager.ini fogelf, Jul 2, 2014 #21 Petrou Net Kilo Poster Messages: 58 IgorG, Thanks for the link, That form requires the License Key number (it says Plesk 11 or 12 Key Number) but the Plesk Panel can't display the "Tools & Settings" section, in order to click "License Manager" and get the key number. When I click Tools & Settings I get: Internal error: Permission denied Message Permission denied File Hierarchical.php Line 105 Type Exception Go To Previous Page Search for related Knowledge Base articles Is there any way to see the license key number from the command line? Petrou Net, Jul 2, 2014 #22 Petrou Net Kilo Poster Messages: 58 cat /root/.autoinstaller/microupdates.xml