Commvault Internal Error Occurred - 5
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[12057] Authentication Failed Cannot Log Into Software Store Attempt to Log On to the Web Console fails Authentication Create
Commvault Error Occurred While Processing Chunk
Reports Button Does Not Appear Report Data Displays Incorrectly in Microsoft commvault error occurred while processing chunk in media for storage policy Excel Blank Email Received for Scheduled Report Schedules Do Not Apply to Reports WEB0003: The Web
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Console or Simpana mobile applications do not work Metrics Reporting Server No Data Appears in Reports on Private Metrics Reporting Server with MS SQL Server 2012 Report commvault failed to validate certificate Data Does Not Refresh Upload or Download of SQL Scripts Does Not Work The Chargeback Report - Subclients Table Loads Slowly No Email Received or Reports Do Not Appear After CommCell Registration Reactivating Uploads From a V9 CommServe to the Cloud Services Website Metrics Reporting Server is Using an Internet Gateway That Was Not Set CommCell Reports RPT0003: Non-English PDF attachments appear corrupt File Distribution and Analysis Charts Do Not Appear for Primary Storage Reports Reports Do Not Generate Text Output for Reports Opens with Corrupt Characters Schedules for Deprecated Reports Remain After Upgrade CommCell Readiness Report Error Codes and Solutions General Reports are Not Printing in Color Need to Open Reports in a Separate Browser Window Scheduled Reports Do Not Email Web Console RPT0007: Error Code: [12057] Authentication Failed Cannot Log Into Software Store If you have a firewall, the firewall might block access to the Software Store from Web Console. To fix this problem, configure the firewall to allow access to the following site: https://cloud.commvault.com. Attempt to Log On to the Web Console fails Authentication Symptom Web Console returns "Invalid userid or password" when you have tried to log in using a valid user ID and password. Cause This can happen if the Web Server cannot communicate with the CommServe database, whi
Index Cache Check Show Failed path only: No Computers:All Agent Types:All Summary Entity Total Number Offline Selected Clients 10 4 Library 20 2 Drive 36 0 MediaAgent 11 1 Disk Library Space Requirement Summary Library Mount Path Space Left (GB) Disk Reserved Space (MB) Centera_NonSI B1SCHG91GAEDMe96VFP2G1CS1UBG413K3LR57C0P4RU811UGMNHMB 16489.949 512 Centera_SI ASE3LEI8FB0FQe2IDQVFKNOH0BPG413K3LQK7B04340F8HKK5JOBV 16489.572 512 DontUse C:\DontUse 6.432 512 http://documentation.commvault.com/commvault/v10/article%3Fp%3Dfeatures/reports/metrics/troubleshooting.htm HP-hardwarsi /puma2/karthik-Mag-hardwaresi 13.102 512 HP-UnbufferedIO /puma2/karthik-mag-UnbufferedIO 13.102 512 lyra-HP-Mag /puma2/70-Second-Mag 13.102 512 /puma2/70-Mag 13.102 1,000 Mag_sweet70 C:\ 6.432 512 maize magn N/A 0.000 0 new C:\backupfolder 107.175 512 Static-ShareMag Base 13.102 512 Suseela_MAg \\sogo17\f$\MP_sweet70 166.801 512 tang magn \\Sogo13\Magnetic 17.610 512 Z-HP-MagLibrary /quarter/Karthik/70Mag-Stone 4303.731 512 /quarter/Karthik/70-Sec-Mag-Stone http://documentation.commvault.com/hds/release_9_0_0/books_online_1/english_us/features/reports/types/samples/sample_commcell_readiness.htm 4303.731 1,000 Tape Library Space Requirement Summary Library Scratch Pool No. of Spares Low Watermark blind HP C1100F Default Scratch 6 20 Company VirtualLib-Lib-1 19 Default Scratch 285 20 Cleaning Media 4 1 Company VirtualLib-Lib-2 20 Default Scratch 34 20 Cleaning Media 0 1 CV VLib Default Scratch 6 20 Cleaning Media 0 1 VT1 spare 6 2 VL tapes 1 2 VX spares 3 2 CV VlLib two Default Scratch 7 20 Cleaning Media 0 1 STK9710 ACSLS Default Scratch 0 20 Cleaning Media 0 1 Client Subclient Storage Policy Copy Type Data Path Information MediaAgent Library Master Drive Pool/Drive Pool MediaAgent Interface/Client Interface june16a Win 32-bit FS /N/A/defaultBackupSet/default N/A N/A Readiness (failure reason):Ready. lyra HP-UX FS /N/A/suseela/default HP-UX FS /N/A/suseela/sub1 Data_MUX_Suseela/Pri Primary sweet70.xyzlab.company.com Suseela_MAg /DrivePool_Magnetic_44 sweet70.xyzlab.company.com/lyra.company.com Readiness (failure reason):Ready. lyra HP-UX FS /N/A/defaultBackupSet/default lyra-HP-M
drive [ ] information with the replaced drive [ ] because the current drive type [ ] is different from the new drive type [ ] If you have replaced the drives of IBM ULTRIUM library and performed drive detection from http://documentation.commvault.com/commvault/v10/article?p=features/library_drive_config/library_drive_configuration_troubleshoot.htm Library and Drive configuration, then the drive detection process might fail with the following error message. Cannot update the drive [IBM ULTRIUM-TD4_1(IBM ULTRIUM-TD4, xxx)] information with the replaced drive [Drive (IBM ULTRIUM-TD5, xxx)] because the current drive http://documentation.commvault.com/commvault/v10/article?p=products/windows/backup_troubleshooting.htm type [ULTRIUM-V4] is different from the new drive type [ULTRIUM-V5]. Symptom This error message appears and drive detection process would fail if IBM ULTRIUM library is attached to a MediaAgent running on Windows Server 2003. Resolution To resolve error occurred this issue: Deconfigure and delete the drives. See Deconfigure Drives for instructions. Install the Microsoft Hotfix on both MediaAgent. Refer to Microsoft KB article 9716500. Perform device detection process. See to Device Detection for instructions. Unable to Detect Non-IBM Libraries on AIX Symptom By default, AIX does not have a driver that attaches to non-IBM libraries. The driver provided by IBM, Atape, attaches only to IBM libraries. Resolution If you have AIX 5.3 (maintenance level 5 commvault error occurred and above), AIX 6.1 or AIX 7.1, use the following procedure to detect any non-IBM libraries that are not detected. If you have IBM only libraries connected to the MediaAgent, install the IBM Atape driver on this MediaAgent and proceed to step 9. Arm-changer will be detected as smcX device (where X=1,2,3...). Ensure that no jobs are running in the CommCell Console. Stop the Simpana services on this MediaAgent. Run cfgmgr command to configure devices currently detected by the OS.If the adapter ID is known, use the -l option to limit action to adapter. cfgmgr -v Go to
Contents WFS0001: Backup failure while backing up large files or system volumes WFS0002: Backup goes to pending state while backing up an unformatted volume and mount points WFS0003: Backup goes to pending state for Polyserve (Non-Microsoft clusters) WFS0004: Backup of subclient that contains only files and no folders WFS0005: Completed with one or more Errors WFS0006: Full backup of Lync server when Incremental or Differential backup is performed WFS0007: Lync server data and settings are not backed up WFS0008: File System scan failed - there is nothing to backup WFS0009: Failure of File System scan WFS0010: Synthetic Full backup failed WFS0011: Files appear corrupted WFS0012: Potential sparse file corruption on Windows operating system WFS0013: Incremental Backups Are of the Same Size As That of a Full Backup WFS0014: Data protection error: [Err:1450]"Insufficient system resources exist to complete the requested service" WFS0015: Backup failures on Windows 2008, Windows 2008 R2 or Windows 7 WFS0016: Backups may fail to back up Windows System State "Event Logs" WFS0017: Backup job pending with error: "File Scan failed to write to dirchange file" WFS0018: System state backup components fail WFS0019: VSS errors WFS0032: Backup Job Fails Due to Deleted or Skipped Files WFS0033: Contents are not backed up although the backup completes successfully UFS:0002: Error registering job with the Communications Service UFS:0005 After an authentication failed error if a MediaAgent or a client cannot communicate with CommServe it will disable itself immediately WFS0034 Windows operating system failures WFS0035: Backup failure of cluster computers WFS0036: Large Size Incremental Backups WFS0037: Backup Using Post-Backup Process Fails because of Using a Different MediaAgent SCAN0002: Slow scan during file system backup with multiple large volumes WFS00038: Unable to Configure the Scale-Out File Server WFS0015 System State Backup Fails WFS0001: Backup failure while backing up large files or system volumes Cause When backing up large files and/or system volumes, the Windows memory pool resources may run low and the backup may fail with errors reported in the Windows Event Viewer and the iDataAgent logs. Solution Review the Microsoft docum