Printer Showing Error Status
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Engineer Category: Printers Satisfied Customers: 5960 Experience: B.tech, 7+ years of experience 33602187 Type Your Printers Question Here... sandy is online now my printer status says http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/printer-will-not-work-status-shows-error-or/751d66cc-b442-4b7c-a95e-508a1f9523e1 error and i cant print anything This answer was rated: ★ ★ ★ ★ ★ my printer status says error and i cant print anything. i have a hp Deskjet F4210. Share this conversation Expert: sandy replied5 years ago. Hello My Friend,Welcome to Just Answer.com. My name is XXXXX XXXXX I am a http://www.justanswer.com/printers/4ev3h-printer-status-says-error-cant-print-anything.html Microsoft- Certified Technician who will assist you today. I understand how important this is for you. I will put in my best effort to help you out. This process might require multiple contacts from both sides.Could you please tell me exact error message displayed on the product? Ask Your Own Printers Question Customer: replied5 years ago. i need to print out a paper and my printer doesnt respond. in the queue the status says error. it also says that the status for th hp deskjet F4210 is error too. Expert: sandy replied5 years ago. Please check if there is any paper jam and follow the steps under the following link to remove the paper jam:http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01370160&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3746674http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01370198&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3746674 Ask Your Own Printers Question Customer: replied5 years ago. it prints test papers but it doesnt want to print anything from my computer Expert: sandy replied5 years ago. Do you have printer disk with you?Could you please confirm your op
CC Charter Member Join Date: Apr 2000 Location: not elsewhere Posts: 4,204 "Printer is in an error state" and I can't fix it! This printer (Canon Pixma mx310) was working just fine on my Win 8 machine until yesterday, when it started telling me http://boards.straightdope.com/sdmb/showthread.php?t=705055 the printer was offline. I've uninstalled the printer and re-installed it and selected it as the default printer, https://community.pharos.com/thread/1084 I've downloaded a new driver, I've restarted everything and I can't get the damned thing to print and all the computer can tell me is that "the printer is in an error state." The printer status is "printer is not responding." Duh. Does anyone have an idea what I could try next? CC View Public Profile Find all posts by CC Advertisements #2 10-16-2013, 10:48 AM AHarris Charter error printing Member Join Date: Dec 2003 Posts: 376 Have you checked the printer to see if it is reporting a problem (either by setting it's lights or a message on an LCD if it has one)? Does it work with another computer? Have you rebooted the computer and/or the printer? How are you connecting the printer to the computer (usb or through the network)? AHarris View Public Profile Find all posts by AHarris #3 10-16-2013, 10:51 AM johnpost Guest Join Date: Jul 2009 unplug the printer status error cable at both ends and replug or remake the wireless connection. retry. do a self test on the printer (after it is off for a few minutes) with it disconnected from the computer (unplugged or the computer off). what happens? johnpost View Public Profile Find all posts by johnpost #4 10-16-2013, 11:08 AM BrickaBracka BANNED Join Date: Oct 2013 Location: Mediocreville, USA Posts: 61 Turn off the printer, disconnect it. Uninstall every piece of software you have for it. Reboot your computer. Reinstall drivers and software. Replug printer. If it's still in an error state, hit it with a bat. Last edited by BrickaBracka; 10-16-2013 at 11:08 AM.. BrickaBracka View Public Profile Find all posts by BrickaBracka #5 10-16-2013, 11:25 AM CC Charter Member Join Date: Apr 2000 Location: not elsewhere Posts: 4,204 Pretty sure I've done all those things. (I don't know of any "self-test" of the printer. The manual doesn't tell me there is one.) The printer itself doesn't appear to know it has a problem. There's no LCD message to that effect. Everything tells me that the computer doesn't know the printer is there. I keep getting suggestions to unplug the USB cord and then plug it in again, as if the connection isn't there. I keep doing that. I may use that video as a guideline for beating the crap out of this damned thing. (one of the guys in that video is an ex-student of mine. I taught him a lot then, now he's teaching me a lot!) Last edited by CC; 10-
Case Studies & White PapersPharos SupportSearchSearchSearchCancelError: You don't have JavaScript enabled. This tool uses JavaScript and much of it will not work correctly without it enabled. Please turn JavaScript back on and reload this page. All Places > MPS & General Discussion > Discussions Please enter a title. You can not post a blank message. Please type your message and try again. 9 Replies Latest reply on Nov 25, 2014 1:43 PM by Scott Olswold Fixing error state on shared print queues jsburch@liberty.edu Apr 19, 2013 12:49 PM Hello Community,Our Server is persistent in reporting an error state on the shared queues. Users are still able to print but the server is reporting an error which triggers windows 7 and windows vista to inform the user that the printer is in "error state" or that there was "an error printing." This information worries users and causes many calls to our help-desk. Programs built on Java are unable to print as long as the queue is reporting an error.Has anybody experienced this before and found a solution?Print system configuration:Server:Intel Xeon x5650 2.66 ghz (2 processors)RAM 8 GB64bit OSWindows Server 2008Pharos 8.1.5293.56Printers Managed:251 printers bring managed160 Kyocera6 Konica53 Canon26 HP6 othersQueue Structure brake down:4 held queues for 45 printers of same model for each queueexample:B&W queue (driver kyocers FS-9530) is associated with Kyocera FS-9530 printersB&W_finishing queue (driver Kyocera TA-420i) is associated with Kyocers TA-420i printersShared queues and device queues match in driver and printer model.234 direct queuesThe rest are not managed by phaorsSettings:64 bit and 32 bit drivers are of the same version numberSNMP status is disable on the portsBidirectional support is disabled (per advice of phaors support)Server Load:Memory Usage 3 GB of 8 GBCPU Usage 0-2%We have been unable to find any useful log files... they only tell us that there was an error but doesn't give a cause.This is something that is affected by the usage of the print server however the server is not having any difficulty handling the load... for example there are no errors during the summer when students are not on campus but when students arrive the printing doubles and then the server starts reporting errors on the queues, even queues the students don't use and queues that didn't go up in usage.Thank you for your advice.Josh 14197Views Tags: none (add) error_stateContent tagged with error_state, shared_queueContent tagged with shared_queue This content has been marked as final. Show 9 replies Re: Fixing error state on shared print queues Tony Fap