Error Reading ./data/params Permission Denied At Bugzilla/config.pm
communities company blog Stack Exchange Inbox Reputation and Badges sign up log in tour help Tour Start here for a quick overview of the site Help Center Detailed answers to any questions you might have Meta Discuss the workings and policies of this site About Us Learn more about Stack Overflow the company Business Learn more about hiring developers or posting ads with us Ask Ubuntu Questions Tags Users Badges Unanswered Ask Question _ Ask Ubuntu is a question and answer site for Ubuntu users and developers. Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to the top Error after upgrading Bugzilla from 4.0 to 4.0.2 up vote 0 down vote favorite I had a good working new installation of Bugzilla 4.0. I have upgraded to version 4.0.2 using the patch. Everything went ok until I had to clear the shutdownhtml field in the Params page http://192.168.0.22/bugzilla/editparams.cgi Doing that, gave the error on the screen: Software error: Error reading ./data/params: Permission denied at Bugzilla/Config.pm line 323. Compilation failed in require at /var/www/bugzilla/editparams.cgi line 28. BEGIN failed--compilation aborted at /var/www/bugzilla/editparams.cgi line 28. For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error. Ok, it's definitely a permission error. I have set /var/www/bugzilla as follow: drwxr-xr-x 16 www-data www-data 4096 2011-09-22 12:58 bugzilla/ Q1: What user should have done the patch upgrade? I used Administrator with sudo. -- was that wrong? Q2: What should be the settings for the directory structure and files? isn't 755 and chown/chgrp www-data is enough? ANSWER: I had to change the following directory in order to fix the permission rights chmod 777 /var/www/bugzilla/data/template/template/en/default (for all changes to be written) chmod 777 /var/www/bugzilla/data/params This works, but still I don't know how it happe
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my first course of action?I also saw several conflicts arise during the CVS install, but I can'tscroll up far enough in the terminal session to see exactly what they were.How do I find those conflicts?[Mon Oct 17 18:45:11 2005] index.cgi: No value for param user_verify_class(try running checksetup.pl again) at Bugzilla/Config.pm line 162.[Mon Oct 17 18:45:11 2005] index.cgi: BEGIN failed--compilation aborted atBugzilla/Auth.pm line 43.[Mon Oct 17 18:45:11 2005] index.cgi: Compilation failed in require atBugzilla.pm line 28.[Mon Oct 17 18:45:11 2005] index.cgi: BEGIN failed--compilation aborted atBugzilla.pm line 28.[Mon Oct 17 18:45:11 2005] index.cgi: Compilation failed in require atBugzilla/Bug.pm line 39.[Mon Oct 17 18:45:11 2005] index.cgi: BEGIN failed--compilation aborted atBugzilla/Bug.pm line 39.[Mon Oct 17 18:45:11 2005] index.cgi: Compilation failed in require atCGI.pl line 48.[Mon Oct 17 18:45:11 2005] index.cgi: BEGIN failed--compilation aborted atCGI.pl line 48.Compilation failed in require at /var/www/bugzilla/index.cgi line 33. Joe Proctor 2005-10-18 01:55:46 UTC PermalinkRaw Message I've gotten much further simply by upgrading and installing new perl libsand packages. However I'm stuck in a conundrum now.If useful-links.html.tmpl is in the /global directory I get a parse-error(line 137) when running checksetup.pl.file error - parse error - global/useful-links.html.tmpl line 137:unexpected token (ELSE)[% ELSE %]I have renamed this file to useful-links.0, and checksetup.pl proceeds tothe end. I return the file to its original name and now get an internalserver error (500). The following shows in the log.Error reading ./data/params: Permission denied at Bugzilla/Config.pm line119.Compilation failed in require at Bugzilla/Util.pm line 44.BEGIN failed--compilation aborted at Bugzilla/Util.pm line 44.Compilation failed in require at CGI.pl line 43.BEGIN failed--compilation aborted at CGI.pl line 43.Compilation failed in require at /var/www/bugzilla/index.cgi line 33.Premature end of script headers: /var/www/bugzilla/index.cgiPost by Joe ProctorI get the following errors after going to my Bugzilla install's index.cgipage.What is my first course of action?I also saw several conflicts arise during the CVS install, but I can'tscroll up far enough in the terminal session to see exactly what theywere. How do I find those conflicts?[Mon Oct 17 18:45:11 2005] index.cgi: No value for param user_verify_class(try running checksetup.pl again) at Bugzilla/Config.pm line 162.[Mon Oct 17 18:45:11 2005] index.cgi: BEGIN failed--compilation aborted atBugzilla/Auth.pm line 43.