Error Reading Package Contents Arcgis Online
without it enabled. Please turn JavaScript back on and reload this page.All Places > GIS > Web GIS > ArcGIS Online > DiscussionsLog in to create and rate content, and to follow, bookmark, and share content with other members.Error Reading Package Contents from ArcGIS onlineDiscussion created by ckulas on Oct 4, 2010Latest reply on Apr 5, 2011 by cfox-esristaff Like • Show 0 Likes0 Comment • 31I have a student who can logon onto ArcGIS online using her global user account from ArcMap (v10). She tries to add data from ArcGIS online from ArcMap (v10), clicks on any of the available maps, it appears to load, and then she recieves an error stating "Error Reading Package Contents". She has tried this on several machines on different days. All other students are able to open the ArcGIS online layers via ArcMap (v10) with no problems. Any suggestions?Thanks,Christina HupyOutcomesVisibility: ArcGIS Online3085 ViewsLast modified on Oct 4, 2010 6:52 AMTags:onlineContent tagged with onlinearcgis_onlineContent tagged with arcgis_onlineThis content has been marked as final. Show 31 comments31 RepliesNameEmail AddressWebsite AddressName(Required)Email Address(Required, will not be published)Website Addressastauffer-esristaff Oct 4, 2010 9:26 PMChristina,Can you share the layer package with me, so I can test it?There shouldn't be any issues with an individual account consuming content.Thanks,AndrewLike • Show 0 Likes0 Actions ckulas Oct 6, 2010 11:29 AMAndrew, She is just trying to add one of the basemaps, the bing aerial images. She recieves this error no matter what layer she is trying to add! She tried again today and is recieving the same error while none of my other students have thisproblem. Any ideas?Christina,Can you share the layer package with me, so I can test it?There shouldn't be any issues with an individual account
Early Adopter Program ArcGIS Ideas Esri Support Services ArcGIS Blogs ArcGIS Code Sharing Product Life Cycles Manage Cases Request Case Start Chat Back to results Print Share Is This Content Helpful? Search on GeoNet Submit to ArcGIS Ideas Error: Invalid package. Error reading package contents Error Message Clicking 'Add to ArcGIS' on a layer package that is shared to a group that https://geonet.esri.com/thread/13790 you belong to from the ArcGIS Online Sharing Application results in the following error message: Note:The error message can also be generated when clicking 'Add to ArcGIS' on a corrupt or invalid layer package from the ArcGIS Online Sharing Application. Cause This is a known issue http://support.esri.com/technical-article/000010684 for ArcGIS 9.3.1 products. Solution or Workaround Download the patch in the Related Information section below to fix the issue. Related Information ArcGIS 9.3.1 Desktop Download Layer Package Patch Created: 5/5/2016 Last Modified: 5/5/2016 Article ID: 000010684 Software: ArcGIS - ArcEditor 9.3.1 ArcGIS - ArcInfo 9.3.1 ArcGIS - ArcView 9.3.1 Is This Content Helpful? Is This Content Helpful? Yes No We're glad to know this article was helpful. How can we make this better? Submit Contact our Support Team Request Case Start Chat Questions or issues with the site? Send Feedback Contact Support USA +1-888-377-4575 Name Email URL Please rate your online support experience with Esri's Support website.* Poor Below Satisified Satisfied Above Satisfied Excellent What issues are you having with the site? How can we improve? Submit Feedback sent successfully. Error while sending mail. Loading
maps and apps for your industry ArcGIS Marketplace Get apps and data for your organization https://doc.arcgis.com/en/arcgis-online/reference/troubleshoot.htm Features Plans Gallery Map Scene Help Groups My Content My Organization Esri Sign In user My Profile Help Sign Out Select a Page Features Plans Gallery Map Scene Help Groups My Content My Organization ArcGIS Online Help HomeUseCreateShareAdministerReferenceApps GeneralWhat's newGet startedWhat is ArcGIS Online?Frequently asked questionsTroubleshootOrganization rolesSupported browsersScene viewer error reading requirementsSupported HTMLBest practicesBest practices for using layers in mapsBest practices for tile cachesBest practices for sharingAccountAccount troubleshootJoin organizationCreate accountRegister existing Esri Global AccountSign inManage profileSet language and regionMultifactor authenticationView My OrganizationContentArcGIS geoinformation modelWeb mapsWeb scenesLayersArcGIS Server web servicesCSV, TXT, and GPX filesGeoRSSKMLMap notesFeature collectionsOGCShapefilesVector tile layersScene layersTile layersEsri DemographicsGeocodeGeocode error reading package coverageTravel modesNetwork analysis coverageGeoEnrichment coverageUse searchView search resultsShow ArcGIS desktop contentView My ContentShare ArcGIS for Desktop contentDevelop with ArcGIS OnlineUse URL parametersUse URL parameters to modify mapsUse URL parameters to modify embedded mapsTerms of useOnline terms of useAccess and use constraintsCopyright enforcementDisplay copyrightsUse static maps in reportsTransaction limits for ArcGIS basemaps and geosearchAdministrationActivate subscriptionManage trial subscriptionUnderstand creditsStandardized SQL functions in ArcGIS OnlineHosted web layer securitySAML identity providersConfigure Active Directory Federation ServicesConfigure NetIQ Access ManagerConfigure OpenAMConfigure ShibbolethConfigure SimpleSAMLphpCityEngine Web ViewerAbout CityEngine Web ViewerUse CityEngine Web ViewerTroubleshoot CityEngine Web Viewer In this topicWebsiteActivate a subscriptionAdd members to an organizationJoin an organizationMapAppsSceneHosted web layersSharingContentGroupsArcGIS for Desktop Troubleshoot Listed below are issues you may encounter when working with ArcGIS Online and some recommended solutions. If you don't find the problem you are looking for, and you are a member of an organization, send your issue to your administrator and reques