Error Registering Phone
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EndpointsCisco Unified IP Phone 7900 SeriesTroubleshoot and AlertsTroubleshooting TechNotes Troubleshooting Cisco IP Phone Registration Problems with Cisco CallManager 3.x and 4.x Download Print Available Languages Download Options PDF error registering typealias for (605.6 KB) View with Adobe Reader on a variety of devices Updated:Sep 25, error registering portlets for 2014 Document ID:5710 Contents Introduction Prerequisites Requirements Components Used Conventions Phone Registration Process Step 1: Phone Loads Software (Image) and error registering kindle Starts the Configuration Process Step 2a: Phone Sends DHCP Request Step 2b: DHCP Server Sends DHCP Response Step 3a: Phone Sends TFTP Request for a Configuration File Step 3b: TFTP Server Sends the
Error Registering Table
Default Configuration File Step 4a: TFTP Server Sends the Specific Configuration File of the Phone Step 4b: Phone Registration Finishes 7961G Phone does not Register until it is Configured as a 7961 Disable DHCP and DNS to Test a Phone Check for the Incorrect MAC Address on the Phone Label Cisco CallManager and TFTP Services Do Not Run Delete and Recreate a Phone Understand a error registering table not found Network Trace File Use Performance Monitor to Analyze Phone Activity Manually Configure the IP Parameters on a 12 SP+ or 30 VIP Phone Add Phones to Cisco CallManager Enable, Configure, and Disable Auto-Registration Manual Registration (Add an IP Phone Manually) IP Phone Registration Toggles between Primary and Secondary CallManagers Registration Rejected Cisco IP Phones Not Registered But seems to be working fine Cisco IP Phones Take Too Long to Register Cisco IP Phone Always Get Registered to the Publisher Server Get "version error" on the Cisco IP Phone screen When Try to Register Cisco phones causing excessive DHCP requests Problem Solution Related Information Introduction This document discusses and solves the most common problems that cause Cisco IP phones to fail to register with the Cisco CallManager. Once you implement these troubleshooting steps, your IP phone must be fully functional and must communicate normally with the Cisco CallManager. This document discusses Cisco 12 SP+, 30 VIP, 7910, 7940, and 7960 model IP phones. Prerequisites Requirements This document assumes that the majority of phones in the network work properly. In other words, it is assumed that one phone or a small number of phones do not re
EndpointsCisco Unified IP Phone 7900 SeriesTroubleshoot and AlertsTroubleshooting TechNotes Unified Communications Manager 7.x: IP Phone Error Message - Registration Rejected: Error DBConfig Print Available Languages Updated:Jul 20, 2010 Document ID:112068 Contents error registering contexts Introduction Prerequisites Requirements Components Used Conventions Auto-registration Problem Enable Auto-registration Delete Unused Directory Numbers
Cisco Phone Registration Rejected
89xx/99xx phones fail to get an IP address via DHCP Solution Related Information Introduction This document discusses and solves the
Cisco Phone Not Registering
Registration Rejected: Error DBConfig error message. You might receive this error message when the IP phone auto-registers to the Cisco Unified Communications Manager (CM). Prerequisites Requirements Cisco recommends that you have knowledge of Cisco http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-ip-phone-7900-series/5710-phone-reg.html Unified CM 7.x and Cisco IP Phones. Components Used The information in this document is based on these software and hardware versions: Cisco Unified CM 7.x Cisco 7900 Series IP Phones Conventions Refer to Cisco Technical Tips Conventions for more information on document conventions. Auto-registration Auto-registration automatically assigns directory numbers to new devices as they connect to the IP telephony network. Use Auto-registration if you want Cisco Unified http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-ip-phone-7900-series/112068-registration-rejected-00.html CM to automatically assign directory numbers to new phones when you plug these phones in to your network. Problem Auto-registration fails and shows the error message Registration Rejected: Error DBConfig on the telephone screen as shown here: Enable Auto-registration Perform these steps in order to resolve the issue: On the Cisco Unified CM Administration page, navigate to System > Cisco Unified CM. Click the IP address of the Cisco Unified CM to which you want to enable Auto-registration. A new window will appear: Uncheck the check box Auto-registration Disabled on this Cisco Unified Communications Manager in order to enable Auto-registration. Choose the respective Cisco Unified CM group, normally the Default, and verify that Auto-registration Cisco Unified CM group is checked. On the Cisco Unified CM Administration page, navigate to System > Cisco Unified CM Group. Click Find. One Cisco Unified CM group which is listed as Default will appear. When you click it, you will find this page: Make sure the Auto-registration Cisco Unified Communications Manager Group check box is checked. Delete Unused Directory Numbers If the issue persists even after ensuring that Auto-registration is enabled for both the Cisco Unified CM Group and the server, you need to go to the r
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PhonescCaretRouterscCaretAdapterscCaretHeadsetscCaretOthercCaretServicescCaretNumber TransfercCaretInternational CallingcCaretBilling & PaymentcCaretResidentialcCaretToolscCaretNumber Transfer ToolcCaretVoIP TestcCaretDownloadscCaretVirtual Office Phone Services & Equipment DocumentationcCaretVirtual Contact Center 8.x DocumentationcCaretVirtual Contact Center 9.x DocumentationcCaretTrainingcCaretVirtual Office End UsercCaretVirtual Office AdmincCaretVirtual Contact Center AgentcCaret Visit 8x8.comcCaret USA UK > > > You are hereHome Polycom IP Phones: Url Call is Disabled Error Can't find what you are looking for? Need to contact support? Article ID TRS336 Article Rank + 37 Last Updated Aug 17, 2016, 3:16 pm PDT Share this article Mail LinkedIn Twitter Facebook Google + Problem My Polycom desk phone can't get a dial tone and the screen reads Url call is disabled. Cause This error typically indicates a local network connectivity problem or some other issue preventing the phone from registering with 8x8 service. This can include: Faulty port(s) or cabling. The phone being unable to register with the 8x8 SIP Server (no service), possibly due to firewall or not being located on the proper subnet. Polycom phones being generally sensitive to SPI. Combo (modem/router) devices are notorious for having SPI enabled by default. Some don't have the ability to disable SPI. DNS issues. Other problematic network setup issues. Resolution First Steps Note: If available, we highly recommend consulting an IT or networking professional when dealing with network issues. Confirm that all ports and cabling are functional: Plug the affected phone in to a different Ethernet port. Switch out the Ethernet cable of the affected phone for a different one. Unplug the affected phone, and try a working phone with the same port/cable. See if you can access phone's web interface (GUI) by typing phone's IP address into a web browser. An inablity to access the web GUI is a solid indicator that