Corporate Error Reporting Download
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Editions: US United States Australia United Kingdom Japan Newsletters Forums Resource Library Tech Pro Free Trial Membership Membership My Profile People Subscriptions My stuff Preferences Send a message Log Out TechRepublic Search GO Topics: CXO Cloud Big Data Security Innovation http://www.techrepublic.com/blog/data-center/windows-error-reporting-offers-gold-mine-of-data-for-troubleshooting/ Software Data Centers Networking Startups Tech & Work All Topics Sections: Photos Videos All Writers Newsletters Forums Resource Library Tech Pro Free Trial Editions: US United States Australia United Kingdom Japan Membership Membership My Profile People Subscriptions My stuff Preferences Send a message Log Out Microsoft Windows Error Reporting offers gold mine of data for troubleshooting Windows Error Reporting gives great visibility into application errors and crashes that can help IT pinpoint and solve problems. error reporting John Joyner explains how to get the most out of WER. By John Joyner | in Data Center, September 11, 2012, 2:00 AM PST RSS Comments Facebook Linkedin Twitter More Email Print Reddit Delicious Digg Pinterest Stumbleupon Google Plus If your organization has deployed any version of Microsoft System Center Operations Manager (SCOM), you are ready to install the Agentless Exception Monitoring (AEM) feature and collect data about application errors and system crashes. AEM lets windows error reporting you intercept and interact with Windows Error Reporting (WER) data across your enterprise without deploying any new software. WER is built-into Windows Vista, Windows Server 2008, and later Microsoft operating systems, just as the "Dr. Watson" debugger was included with Windows XP and Windows 2003. What do "hangs and crashes" really mean in business terms? Simple disruptions, such as the time spent waiting for an application to restart after a crash, are a nuisance to a single user. However, when distractions from productivity occur frequently across many clients, this can have a dramatic effect-similar to or greater than that of a server outage. The question is: How can the IT department gain visibility into what applications are crashing the most? Using SCOM's AEM feature, you can have that insight, and you can improve your company's bottom line by fixing the top problems. From Dr. Watson to WER About twenty years ago, Microsoft released a simple debugger application for the Windows NT 3.0 beta named Dr. Watson (drwatson.exe), taking its name from fictional medical doctor John Watson, sidekick of Sherlock Holmes. Early Watson versions wrote only crash state information such as stack traces to local files on the hard drive. This information was available to in-house developers or sent to Microsoft as part of a product support troubleshooting investigation. With the release of Off