Error Retrieving Update Ad-aware
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Ad-Aware SE Resolved/Inactive Issues Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Solution For " Error Retrieving Updates. Interrupts At 5% Download Completion " Started by LS Digger Barnes , Apr 04 2007 01:07 PM This topic is locked No replies to this topic #1 LS Digger Barnes LS Digger Barnes Forum demigod Valued Member 226 posts Posted 04 April https://www.cnet.com/forums/discussions/ad-aware-error-retrieving-update-problem-240712/ 2007 - 01:07 PM The problems with ISP/Error Retrieving Update issues has now been fixed. The problem produces the Ad-Aware SE warning: "Error retrieving updates" when performing a webupdate. It interrupts at 5% download completion .( If your update stalls at another point than at 5 %, your problem stems from another issue.See http://www.lavasofts...?showtopic=1336 http://www.lavasoftsupport.com/index.php?/topic/8253-solution-for-error-retrieving-updates-interrupts-at-5-download-completion/ )Ad-Aware SE PersonalAt first, uninstall any previous version of Ad-Aware.When uninstalled, use the link below to access the NEW Ad-Aware SE installation file.http://download.lava...wsepersonal.exeDownload and begin the installation process. (you may need to disable your Firewall to allow for downloads).When the installation is complete, open Ad-Aware and "check for updates", update to the latest definitions file. Ad-Aware SE Plus and Ad-Aware SE ProfessionalAt first, uninstall your previous version of Ad-Aware.Secondly, log into the Support Center and download the NEW installation file.Download and begin the installation process. (you may need to disable your Firewall to allow for downloads).When the installation is complete, open Ad-Aware and "check for updates", update to the latest definitions file. Thank you for your patience while we were working to resolve this issue. Kind regards,Lavasoft Support Team Back to top Back to Ad-Aware SE Resolved/Inactive Issues 3 user(s) are reading this topic 0 members, 3 guests, 0 anonymous users Reply to quoted postsClear Lavasoft Support Forums &rarr
retrieving update" Results 1 to 5 of 5 Thread: "error retrieving update" LinkBack LinkBack URL About LinkBacks Thread Tools Show Printable Version Email this Page… Subscribe to this Thread… 02-03-200812:48 PM #1 red-tab Member Join Date Jan 2008 Posts 42 Points 1 http://www.help2go.com/forum/computer-help/99264-error-retrieving-update.html "error retrieving update" Hi; This is question about spyware software but not a spyware problem(I hope) so I figured it belonged in this forum. I have Ad-Aware SE PERSONAL build 1.06R1 and a TOSHIBA M35X-S163 with windows XP along https://answers.yahoo.com/question/?qid=20070728043805AAqqmP8 with a Verizon wireless DSL connection. When I attempt to update my Ad-aware definitions I get a "error retrieving update" message. I've tried turning my firewall off but that didnt help.I can't find any message in in any error retrieving of the logs that I aware of so I dont know what is happening. What can I do? Thanks. Reply With Quote 02-03-200812:56 PM #2 Canuck Administrator Help2Go Administrator Join Date May 2003 Location Edmonton, Alberta, Canada Posts 9,809 Points 2031 An excerpt from Ad-Aware site (this is for the paid version, but possible could work for the free one too) I cannot perform a web update of the Definition File after upgrading Ad-Aware SE; there is an error retrieving update error in retrieving the update. This problem may be caused by one of the following factors: The Definition File on your system might be corrupt. To check, locate the directory "C:\program files\lavasoft\Ad-Aware SE\ folder." Delete the files "defs.ref" and "def.ref.old." Try to update again. If the update stops after only five percent is processed, your firewall is most likely preventing the update. To correct this, disable the firewall for the duration of the update or configure the firewall to allow requests from Ad-Aware SE to pass through. Web update confirmation dialogs are suppressed. To correct this: Open Ad-Aware SE. Click the "Ad-Aware SE Configuration Window" icon. Click "Tweak." Click on "Web Update Settings" to expand it. Deselect "Suppress Web Update confirmation dialogs." You have inadvertently turned on the "Use HTTP Proxy" option. To correct this: Open Ad-Aware SE. Click on the "Integrated Web Update Tool" icon. Click on "Configure." Deselect the "Use HTTP Proxy" option. Try updating the Definition File again. If none of the above is preventing the update, we recommend that you try performing a manual update. To do this: Close Ad-Aware SE. Download the latest Definition File in ZIP format here http://download.lavasoft.com/public/defs.zip and save the file to a temporary location. Unzip the contents of the file either with a ZIP utility or with the built-in support in Windows to the Ad-Aware SE installation directory, which usually is "C:\Program Fi
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