Error Smtp 5.1.1
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for error code 5.1.1 through 5.1.20 in Office 365 Applies To: Office 365 Admin, Less Applies To: Office 365 Admin , More... Which version do I have? More... This topic can help you fix email problems that are associated with error codes 550 5.1.1 through 5.1.20 if you see this in a non-delivery report (NDR). Mail flow problems can be frustrating, but we have solutions you can try in order to get your message sent. I sent a message, what can I do to fix this? I'm the Admin, what can I do to fix this? Why did I get a non-delivery report? I sent a message and got error code 5.1.x in an NDR. What can I do to fix https://www.massmailsoftware.com/smtp/550-5-1-1.php this? Here are 5 different solutions you can try. You might not need to try all of them. If the steps here don’t help you to successfully send the email, then contact your email administrator and refer them to the administrator help section of this topic so they can help you. Solution 1: Make sure the recipient's email address is correct This is the most common issue that causes 5.1.x errors. Check for correct spelling. If https://support.office.com/en-us/article/Fix-email-delivery-issues-for-error-code-5-1-1-through-5-1-20-in-Office-365-79e91ade-5c83-405b-a37d-d99c7d069b13 you change something, send the email again. Solution 2: Remove the recipient's email address from the auto-complete list Remove the recipient’s email address from the list of suggested names in the auto-complete list, then type it again before trying to send the email. The auto-complete list is a list of suggested names that shows up in your email program when it finds a name that matches what you have typed on the To line. If you need more detail about this, see Remove suggested name or email address from the Auto-Complete List in Outlook Web App. Create a new email message. In the To field, start typing the recipient's name or email address until the recipient appears in the drop-down list. Use the Down Arrow and Up Arrow keys to select the recipient, and then press the Delete key. Type the recipient’s complete address and then send your message. Solution 3: Make sure the recipient doesn't have an email message forwarding rule in place Did you send the original message to exactly the same recipient address that is shown in the NDR? You can verify this by comparing the address provided in the NDR with the address shown in the original message that is in your Sent folder. If the addresses don't match, contact the person you sent the original message to and ask them if th
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