Error W010 Blackberry 9700
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Threads Show Posts Other Search Options Find New Posts Find Today's Posts Advanced Search Find All Thanked Posts Go to Page... LinkBack Thread Tools 01-09-2011, 04:13 PM #1 (permalink) nessatinuviel New Member Join Date: Jan 2011 Model: 9700 PIN: N/A Carrier: Globe Telecom PH Posts: 2 Post http://www.blackberryforums.com/blackberry-help/243027-9700-wi-fi-problem.html Thanks: 0 Thanked 0 Times in 0 Posts 9700 Wi-Fi Problem Please Login to Remove! Hi, I have a problem with my 9700's Wi-Fi connection. All my other devices are working properly with the same network and Internet while my 9700 is connected to the network but cannot get the Internet. I recently cut my data plan. The Wi-Fi had been working fine without it until this afternoon when my phone was not properly ejected from my error w010 computer. I'm seeing all of these on my phone: 1. Under Manage Connections: - Mobile Network --> Green check - Wi-Fi (connected) --> White dash 2. Under Manage Connections > Mobile Network Options - Data Services --> On - While Roaming --> Prompt - Connection Preference --> Wi-Fi Preferred - Network Selection Mode --> Automatic - Network Mode --> 3G & 2G 3. Under Manage Connections > Wi-Fi Options > Wi-Fi Profile - Automatically obtain IP address and error w010 blackberry DNS --> Check - Allow inter-access point handover --> Check - SSID broadcasted --> Check 4. Under Manage Connections > Wi-Fi Options > Wi-Fi Diagnostics - Local IP Address --> Blank - Signal Level --> -59 dBm - Connection Data Rate --> 48 Mbps - Status --> IP address no longer valid - UMA Wi-Fi Available --> Green check - Connection --> Red x - Error Code --> W006.7 - Status --> T-mobile network error (I am not on T-mobile as I am no longer in the US) And I have done the following: - Factory reset my router (still works fine with my other devices) - MAC address filtering on my router is off - DHCP release/renew on router - Battery pull on my phone - Reformatted my microSD (because I had to after the improper disk ejection) - Downgraded my current device software (5.0.0.714) to 5.0.0.586 (still did not work) - Upgraded back to 5.0.0.714 from 5.0.0.586 - Reloaded 5.0.0.714 - Manually provided IP address, subnet mask, dns servers, gateway (I... assumed it was the same as my router's?) - Made router an open network - Restart phone - I haven't tried throwing my phone away or buying a new one. Ha ha ha... Any suggestions will be much appreciated! Thanks Offline 01-09-2011, 04:16 PM #2 (permalink) tsac BlackBerry Mensa Join Date: Mar 2005 Location: Oth