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for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job https://www.experts-exchange.com/questions/23902445/An-error-encountered-with-one-or-more-users-when-retrieving-the-list-of-mailboxes.html Ways to Get Help Expand Search Submit Close Search Login Join Today Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > An error encountered with one or more users when retrieving the list of mailboxes. Want to Advertise Here? Solved An error encountered with one or more users when retrieving the list of mailboxes. Posted on 2008-11-13 Exchange 1 Verified exchange 2013 Solution 10 Comments 1,464 Views Last Modified: 2012-05-05 Some background: When attempting to run Exmerge as Administrator I can see all the mailboxes fine in the final steps of Exmerge, however I'm unable to extra data most likely because group Administrators explicitily denied for Exchange. I'm attempting to extract a PST file from the Exchange Database for one of the existing Mailboxes via Exmerge Two-Steps Procedure. I have remove arbitration mailboxes followed the steps outlined here http://support.microsoft.com/kb/288446 followed by 2 extra steps to avoid being denied access as Administrator. Here are the 2 steps. 1. Adding Group Remote Desktop Users to the created user to alllow RDP to the server and Domain Users (is this explicitly denied by Exmerge?) 2. Giving full permissions on folder Exchsvr/bin where Exmerge is located to the user to allow run Exmerge.exe An error encountered with one or more users when retrieving the list of mailboxes homed in the selected databases on server 'SERVER'. Please refer to the log file, 'Log file not initialized', for more information After pressing OK another error in a pop-up. Error encountered getting mailbox information from the private information store database(s) on server "SERVER". Make sure you have adequate permissions on the Information Store Object. Please refer to the "log file not inititalized' log file for more information. There's a microsoft KB here on this issue: http://support.microsoft.com/kb/919088 However I'm inclined to think that the cause of my issue is different since I'm able to view all mailboxes just fine via administrator account. What can I do about my 2 errors?would MS kb 919088 progress my case? Thank you. 0 Question by:Anti-Mhz Facebook Twitter Lin