Datastage Connection Broken 81002 Error
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with connection is broken (81002) error connection is broken (81002); 81002; action; action=; client crashes failed to connect to information server engine the connection is broken 81002 Technote (troubleshooting) Problem(Abstract) The DataStage client crashes frequently with the following failed to connect to information server engine 81002 error messages: - Error calling subroutine: DSR_NLS (Action=4_; check DataStage is set up correctly in project error calling subroutine dsr_execjob (action=30)
Subroutine Failed To Complete Successfully (30107)
- Error calling subroutine: DSR_EXECJOB (Action=30), check DataStage is set up correctly in project:
a period of inactivity: Error calling subroutine DSR_EXECJOB (Action=5); check DataStage is set up correctly in project MY_PROJECT (The connection is broken (81002)) Technote (FAQ) Question DataStage Designer client receives the following error after a period of inactivity: Error calling subroutine DSR_EXECJOB (Action=5); check DataStage is set up correctly in project MY_PROJECT (The connection is broken (81002)) Once this error occurs, the user needs to close the DataStage Designer client and start a new session. Answer Error 81002 means that the user's http://www.ibm.com/support/docview.wss?uid=swg21589157 connection to server was lost and a new session must be started. Action=5 for DSR_EXECJOB is a status check. If a job was running then the client failed on a status check, either due to an idle user timeout, or due an error occurring while processing user request. The most common causes for error 81002 are: User was inactive for http://www-01.ibm.com/support/docview.wss?uid=swg21429897 longer than the defined idle user timeout period. A timeout period is defined in the DataStage Admin client; If a user is inactive for longer than that time. If the timeout period is set to 0 then DataStage will disconnect idle users. To confirm what your setting is, you can login to the DataStage Admin Client and on the first panel after login you should either see a timeout period specified, or the "do not timeout" checkbox marked. Another method to check the timeout period is to look in the following file on the DataStage server: .../InformationServer/Server/DSEngine/dsrpcservices Another network component (usually a firewall) severs the client connection after a period of inactivity. Network/Firewall timeout period is often set to 60 minutes at some sites, so if the failure frequently occurs after 60 minutes (and the DataStage timeout is not set to 60 minutes), then a network timeout is the most likely cause. If this is the case then you need to discuss with your network or firewall administrator the possibility of increasing the network timeout interval. Additionally,
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