Groupwise Error C067
C06D Database error C06E Unexpected error C06F Store number mismatch NOTE:This guide does not include a comprehensive list of all possible GroupWise error codes. It lists error codes for which solutions are readily available from GroupWise engineers and testers. You can search the Novell Support Knowledgebase to locate additional solutions documented by Novell Support as specific customer issues have been resolved. C060 Unexpected error Source: GroupWise engine; database services. Action: See C0xx Unexpected error. C061 Unexpected error Source: GroupWise engine; database services. Action: See C0xx Unexpected error. C062 Unexpected error http://www.novell.com/documentation/nwec/?page=/documentation/nwec/nwec/data/h8cxlav1.html Source: GroupWise engine; database services. Action: See C0xx Unexpected error. C063 Database error Source: GroupWise engine; database services. Action: See C0xx Database error (Support assistance recommended). C066 Unexpected error Source: GroupWise engine; database services. Action: See C0xx Unexpected error. C067 Database error Source: GroupWise engine; database services. Explanation: Invalid store number. Possible Cause: The post office database (wphost.db) has been damaged. Action: http://www.novell.com/documentation/groupwise2012/gw2012_guide_tsh1/data/b4k2de0.html Check and, if necessary, repair the database. See Maintaining Domain and Post Office Databases in Databases in the GroupWise 2012 Administration Guide. Possible Cause: If this error occurs when a new user starts the GroupWise client, there might be a problem with the user database (userxxx.db). Action: Perform a structural rebuild on the user. See Performing a Structural Rebuild of a User Database in Databases in the GroupWise 2012 Administration Guide. Action: Reset the client options for that user. See Resetting Client Options to Default Settings in Users in the GroupWise 2012 Administration Guide. Possible Cause: If this error occurs when new users exit GroupWise or try to archive items, the archive might be damaged. Action: Copy a new ngwguard.dc file from the po subdirectory of the software distribution directory into the post office directory. Delete new users’ archive directories, because they haven’t been able to archive anything yet. C068 Database error Source: GroupWise engine; database services. Action: See C0xx Database error (general database repair strategies) C069 Database error Source: GroupWise engine; database services. Action: See C0xx Database error (database dictionary file). C06A Database error Sou
Favorite Rating: GroupWise Archive Error: "Need to convert older version of database to GroupWise 6"This document (7002048) is provided subject to the disclaimer at the end of this document. Environment Products:Novell GroupWise 6.5Novell GroupWise 7Novell GroupWise 8 Situation Symptom:GroupWise Archive http://www.novell.com/support/kb/doc.php?id=7002048 Error: "Need to convert older version of database to GroupWise 6"Cannot open the GroupWise archive for https://www.novell.com/support/kb/doc.php?id=7010668 the userError C067 or C06f while opening the archiveCannot run GWCheck on ArchiveDC files may not be correct Resolution There are a couple possibilities for working around the issue, depending on the area of corruption.A) If it is believed that only the ngwguard.db or dc files are incorrect/corrupted, then point the GW archive to a new location and have it create a new archive, so groupwise error that there will be new copies of the ngwguard.db and dc files. Copy those files to the "old" archive. Then re-point GW client to the old archive.If the above solution doesn't work, then a new user.db and ngwguard.db will have to be copied to the mis-behavnig archive directory and then run recreate user database from GWCheck on the archive directory. Recreate user database will check the message database in the archive and drop a pointer to all the messages it groupwise error c067 finds in the new copy of the user.db. The mail pointers that the GWCheck finds for the user will be placed in the root of the cabinet folder and not in the folder it was archived originally.B) Steps to create new user.db and ngwguard.db databases.While logged in a as the user create a new archive by going to Tools | Options | Environment | File Location and set a new path for the archive directory. (choos no if it prompt to move existing archive to new directory)Send one message from the indox to the new archive. (this will create user.db and ngwguard.db along with msg.db and few other files)Rename the existing user.db and ngwguard.db in the original mis-behaving archive directory.Browse to the new archive directory and copy the user.db and ngwguard.db to the existing mis-behaving archive directory.(User will be able to access the archive directory at this point, however this new user database has no mail pointer in it.)Launch GWCheck, specify the archive directory path and in the Action tab select the Recreate user database option and click on Run. (GWCheck will put a pointer to all the mail it finds in the message database at the root of the cabinet in the archives user database)Log in to the GroupWise client and change the archive directory path to point to the mis-behaving acrhive path. All the mails will be placed under the root of the archive cabinet folder. Additional Inf
Favorite Rating: Client getting C067 opening archiveThis document (7010668) is provided subject to the disclaimer at the end of this document. Environment Novell GroupWise 2012 Novell GroupWise 8 Novell GroupWise 7 Situation Client getting C067 opening Archive. Unable to access GroupWise Archive. Resolution Resolution Go to the archive directory and rename the USER.DB, MSG.DB and NGWGUARD.DB. Then log into the GroupWise client and archive a piece of mail. This will recreate the USER.DB, MSG.DB and NGWGUARD.DB with the one piece of new mail. This will recreate a good copy of the NGWGUARD.DB which is the critical file that we need. Then rename the USER.DB and MSG.DB back to the originals and then you will be able to access the old archive that was giving the C067 errors Cause The NGWGUARD.DB within the archive directory is corrupt or has incorrect information about the USER.DB or MSG.DB DisclaimerThis Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND. Document ID:7010668Creation Date:22-AUG-12Modified Date:23-AUG-12NovellGroupWise Did this document solve your problem? Provide Feedback © Micro Focus Careers Legal close Feedback Print Full Simple Request a Call Follow Us Facebook YouTube Twitter LinkedIn Newsletter Subscription RSS