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H.323 Error Tpkt H245 Socket Closed

Cisco Bug: CSCtz97236 - Eventlog shows "Error tpkt: H245 socket closed" when C-series drops call Last Modified Aug 12, 2012 Product Cisco TelePresence MCU 4500 Series Known Affected Releases 4.1(1.59) Description (partial) Symptom:C-series endpoint calling over H.323 to MCU results in the endpoint dropping the call. C-codec is running on TC 3.1.1 beta 2. C-series calls MCU over H323 (non interworked) and when the call is terminated from the endpoint, the MCU event log shows the following error: Error tpkt: H245 socket closed This is not seen if the call is ended from MCU. Condition:The problem is observed between a C-codec endpoint and MCU. Workaround: No workaround necessary. This is resolved in MCU 4.2 release. View Bug Details in Bug Search Tool Why Is Login Required? Bug details contain sensitive information and therefore require a Cisco.com account to be viewed. Bug Details Include Full Description (including symptoms, conditions and workarounds) Status Severity Known Fixed Releases Related Community Discussions Number of Related Support Cases Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract. Learn More About Cisco Service Contracts Information For Small Business Midsize Business Service Provider Executives Industries Automotive Consumer Packaged Goods Education Energy Financial Services Government Healthcare Hospitality Life Sciences Manufacturing Materials and Mining Public Sector Retail Smart+Connected Communities Sports and Entertainment Transportation Workspace Transformation Marketplace Contacts Contact Cisco Meet our Partners Find a Reseller News & Alerts Newsroom Blogs Field Notices Security Advisories Technology Trends Cloud Internet of Things (IoT) Software Defined Networking (SDN) Support Downloads Documentation Communities DevNet Learning Network Support Community Video Portal Cert

 

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